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BMW Markham

Markham, ON

3.3
388 Lifetime Reviews Review Dealership
We know your time is valuable, and are committed to simplifying the car buying process to make your next purchase as fast, easy, and transparent as possible. We offer you our best price first, which means we’ve also removed the negotiation – one of the most painful parts of the buying process. We don’t add any additional fees to your deal. And if you have a vehicle to trade in, we’ll give you a written offer to buy your car, even if you don’t buy ours. And with our three-day return and exchange policy, it’s impossible to buy the wrong car. Visit us today to experience the Pfaff difference. Proudly serving the Markham, Unionville and surrounding area for over 30 years. Part of Pfaff Automotive Group. In business since 1964 and One of Canada’s Best Managed Companies since 2011. High volume BMW dealership with one of the largest inventories in Canada Large fleet of BMW and MINI loaner vehicles for our sales customers when their car is in for service (admin fee applies) Knowledgeable team of Sales Consultants, Service Consultants and Parts Consultants to serve you. Official BMW i dealer for BMW’s electric lineup of vehicles Customer lounge with coffee, snacks, Wi-Fi, massage chair and work stations Supporter of the local community: Charities, Sports Teams and Community Events Fully equipped Children’s Play Room
Contact Dealership

8111 Kennedy Road

Markham, ON

L3R 5M2

Directions

Top Reviewed Employees

Michelle Fung at BMW Markham

Michelle Fung

Product Genius
5.0
Nasir  Ahmadi at BMW Markham

Nasir Ahmadi

Pre-Owned Sales Consultant
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Pirout  Mohammadi at BMW Markham

Pirout Mohammadi

New Car Sales
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Andrew  Mak at BMW Markham

Andrew Mak

Service Advisor
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

March 19, 2021

"Nasir was very responsive to all my requests and..."

- George V

Nasir was very responsive to all my requests and questions. He always returned my calls promptly. I would highly recommend him to any one looking for a used BMW.

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Employees Worked With

February 12, 2021

"I don't usually write reviews but this experience is..."

- Mark

I don't usually write reviews but this experience is worth writing about. Having shopped around 7 luxury car dealerships, the experience at BMW Markham (Pfaff Group) with Michelle Fung and manager Lance was outstanding by all standards! From the first call to make the appointment, though test drives and search for the best fit, all the way to the delivery, Michelle and Lance made the experience stress and pressure free, friendly, seamless and enjoyable. Great knowledge of the product, willingness to go the extra mile to deliver a comfortable, customer centric shopping experience, a great offer right off the bat (for both the trade in and the new car) made me a very happy customer driving away in a new BMW X5 40i that is a pleasure to drive and be in. The best place to get a BMW, period!

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Employees Worked With

Other Employees : Lance - 5*

January 11, 2021

"Pretty awful sales representative all around. After..."

- Customer

Pretty awful sales representative all around. After arriving to the dealership he was rude from the beginning and never properly greeted us despite the fact that he was expecting me. He seemed to be in a rush even though I had an appointment, and answered my questions with the absolute bare minimum effort. Comes off as unknowledgeable and hostile. To make things worse, when addressing our concerns with the car he acted extremely dismissive and annoyed. Any attempt at small talk or basically anything unrelated to me giving him money was either completely ignored or answered with a long stare or a grunt. Despite our obvious interest to work out a deal he seemed disinterested in building any type of rapport, and talking to him was basically like talking to a zombie who only cares about money. Concerns with the car? Ignored or answered unclearly in three words or less. Questions about the paperwork? "Sign." I do not expect salespeople to bow down to me as some other customers do, but I wouldn't dare to treat even random people off the street the way he treated me.

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Employees Worked With

Photos & Amenities

  • After Hours Drop-Off
  • Customer Lounge Area with Massage Chair
  • Drive-In Service
  • Express Service
  • Children's Play Room
  • Free Coffee, Tea, Juice, Water, Pop and Snacks
  • Large Flat Screen TV with Satellite
  • Loaner Cars
  • Free WiFi
  • Lifestyle and Accessories Boutique
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Pet Friendly
  • Quick Lube
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Full Cafe
BMW Markham, Markham, ON, L3R 5M2