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All Salespeople
Sales Department
BMW Markham
Markham, ON
We know your time is valuable, and are committed to simplifying the car buying process to make your next purchase as fast, easy, and transparent as possible.
We offer you our best price first, which means we’ve also removed the negotiation – one of the most painful parts of the buying process. We don’t add any additional fees to your deal. And if you have a vehicle to trade in, we’ll give you a written offer to buy your car, even if you don’t buy ours. And with our three-day return and exchange policy, it’s impossible to buy the wrong car.
Visit us today to experience the Pfaff difference. Proudly serving the Markham, Unionville and surrounding area for over 30 years.
Part of Pfaff Automotive Group. In business since 1964 and One of Canada’s Best Managed Companies since 2011.
High volume BMW dealership with one of the largest inventories in Canada
Large fleet of BMW and MINI loaner vehicles for our sales customers when their car is in for service (admin fee applies)
Knowledgeable team of Sales Consultants, Service Consultants and Parts Consultants to serve you.
Official BMW i dealer for BMW’s electric lineup of vehicles
Customer lounge with coffee, snacks, Wi-Fi, massage chair and work stations
Supporter of the local community: Charities, Sports Teams and Community Events
Fully equipped Children’s Play Room
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Online Sales Only
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 26, 2020
"Michelle and her team went above and beyond the sale of a..."
- FlybaiMichelle and her team went above and beyond the sale of a car. They made me feel comfortable and welcome from the start and sold me on the entire car buying experience. I'd give 11/10 if I could! I've already recommended her to family.
Read MoreEmployees Worked With
August 24, 2020
"Horrible service and communication. Had unpleasant..."
- KjjHorrible service and communication. Had unpleasant experience from start to end. Whenever I asked question and status of the car, his answer is never firm and unsure. He doesn't seem very competent. On the day of picking up my car, he left me alone with all the paperwork and just asked me to 'sign' without any explanation. (documents included checklist of if all the keys work, cars up to expectation...etc which I cannot fill out until he goes over the car). Then he left me for his other potential customers. When he finally came back after 40 minutes, he told me my car wasn't ready and it's still in the shop. He could have let me know before hand, otherwise what was the point of making an appointment. I had to wait over 2 hours until I was able to finally pick up the car. Very unprofessional. I would not recommend this sales rep to anybody.
Read MoreEmployees Worked With
August 21, 2020
"Booked a service appointment for a regular brake fluid..."
- PatBooked a service appointment for a regular brake fluid change at 10:45. 3 hours later I was contacted to say that they would not be able to complete the service that day and the car would have to stay over the week-end. I replied that I refused an earlier service appointment as I did not want to leave the car over night so this was unacceptable. I asked why then don’t you communicate that a service appointment is worthless if there is no assurance that the work will be completed that day.
Read MoreEmployees Worked With
Photos & Amenities
- After Hours Drop-Off
- Customer Lounge Area with Massage Chair
- Drive-In Service
- Express Service
- Children's Play Room
- Free Coffee, Tea, Juice, Water, Pop and Snacks
- Large Flat Screen TV with Satellite
- Loaner Cars
- Free WiFi
- Lifestyle and Accessories Boutique
- Pet Friendly
- Rental Car Service Onsite
- Shuttle Service
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Pet Friendly
- Quick Lube
- Rental Car Service Onsite
- Shuttle Service
- Television
- Full Cafe
