Bobby. Chan
Bobby. Chan at BMW Markham
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Bobby. Chan

Service Advisor

BMW Markham

8111 Kennedy Road
Markham, ON L3R 5M2

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4.8
32 Reviews
4.8

32 Reviews

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32 Reviews of Bobby. Chan

April 10, 2024

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BMW Markham is always friendly and reliable. I didn't even have an appointment I just drove straight there when my tire had a problem. They took it in and fixed it the following day when a ne More

by Tina
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pirout Mohammadi, Shelly Clarke

Apr 10, 2024

BMW Markham responded

Tina, we're delighted to hear that BMW Markham provided you with friendly and reliable service when you needed assistance with your tire issue. It's great to know that even without an appointment, they accommodated you promptly and efficiently, ensuring your vehicle was taken care of in a timely manner. Your satisfaction is our priority, and we're grateful for your positive feedback. Thank you for choosing BMW Markham!

March 13, 2024

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The folks at BMW Markham are customer focused and word hard to earn customer satisfaction and loyalty. More

by brian.tobin
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Recommend Dealer
Yes

Other Employees Tagged: Jack Yue

Mar 14, 2024

BMW Markham responded

Hi Brian. Thank you for taking the time to share your positive feedback about your experience at BMW Markham. We're thrilled to hear that our team members are dedicated to providing exceptional customer service and working hard to earn customer satisfaction and loyalty. Your kind words are greatly appreciated, and we look forward to serving you again in the future. If you have any further questions or need assistance, please feel free to reach out.

March 05, 2024

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Helping staff and good service . Always on time Staff never push customers for their sales More

by Lamtongabriel
Recommend Dealer
Yes

Other Employees Tagged: Alex Ceolin

Mar 06, 2024

BMW Markham responded

We appreciate your feedback! It's great to hear that the staff at BMW Markham is helpful and provides good service without being pushy. We value your input, and we hope you continue to have positive experiences with the dealership. Thank you!

November 23, 2023

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Sales was professional and the maintenance experience was very effective. I will come back in the future. More

by dianerockson
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Recommend Dealer
Yes

Other Employees Tagged: Jack Yue

Nov 24, 2023

BMW Markham responded

Hi Diane! We're thrilled to hear that your sales experience was professional, and the maintenance was very effective. Your satisfaction is our priority, and we're delighted to know you plan to come back in the future. We look forward to serving you again and providing the same level of excellence.

November 08, 2023

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Once Again, I should not have to drive all the way back to have my message changed regarding my tire message More

by joann_robertson3
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Recommend Dealer
Yes
Nov 09, 2023

BMW Markham responded

Hi Joann, I'm sorry to hear that you've had to make an extra trip for a tire message adjustment. We understand your frustration, and we apologize for the inconvenience. We appreciate your feedback, and we'll use it to improve our processes and ensure that such situations are minimized in the future. When you have a moment, please reach us to us as your satisfaction is important to us, and we want to make sure your experience with us is a positive one. Best, Rohan Beersa - Service Manager - 905-948-2936

September 09, 2023

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We brought 4 used cars in last 4 years Great deal. Dealership is clean and staff is great. Very competitive price. More

by Kamlesh Pandya
Recommend Dealer
Yes
Sep 11, 2023

BMW Markham responded

Hi Kamlesh! Thank you for your continued support and for choosing our dealership for your car purchases over the last four years. We're thrilled to hear that you've found great deals, and we're committed to offering competitive prices to our valued customers. Maintaining a clean dealership environment and providing excellent service is essential to us, and we're glad to know our staff has left a positive impression on you. If you ever have more car-related needs or know of someone looking for a great deal, please don't hesitate to reach out or recommend us. We're here to assist you. Thank you for your trust and loyalty!

August 09, 2023

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easy to book an appointment, excellent services, very friendly people. clean and nice dealership environment. More

by aw01
Recommend Dealer
Yes

Other Employees Tagged: Andrew Mak

Aug 11, 2023

BMW Markham responded

Hello! Thank you for taking the time to leave a review. We value your feedback and are glad to hear that you had a positive experience. If there is anything else we can do to improve your experience, please don't hesitate to let us know. We look forward to serving you again soon.

August 04, 2023

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The best place for our needs , excellent and fast service , unbeatable knowledge staff ... thank you . More

by carson
Recommend Dealer
Yes
Aug 04, 2023

BMW Markham responded

Hi Carson! Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our service and staff were able to meet your needs. We appreciate your patronage and look forward to serving you again in the future.

July 10, 2023

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The dealership is clean. Sale reps there are friendly and are knowledgeable of all cars and services they provide. They show that they care about their customers. More

by Michelle
Recommend Dealer
Yes

Other Employees Tagged: Justin Ni

Jul 12, 2023

BMW Markham responded

Hi Michelle! We do our best to keep our dealership in mint condition as we truly do value customer satisfaction. We are so pleased to hear that our team did a great job providing exceptional customer care. Until next time, travel safe.

May 15, 2023

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They are very professional . Always on time and very polite too . Never had any problem with them . More

by afson
Recommend Dealer
Yes

Other Employees Tagged: Pirout Mohammadi

May 16, 2023

BMW Markham responded

HI Afson! Hearing that both Pirout and Bobby helped make your experience 5-star worthy has truly put a smile on our faces! We appreciate your business and look forward to seeing you again down the road!

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