Back

Lexus of London - Service Centre

London, ON

4.9
831 Reviews

831 Reviews of Lexus of London - Service Centre

Sort by
January 30, 2023

Very professional and friendly staff. Special thanks to Romeo and Karen who as always go above and beyond. More

by Alinasser
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2023

The lounge and display area is bright and cheery, service reps are knowledgeable which makes the discussion on repairs understandable. I’m 67 and have been to other dealerships, Lexus of London is superb. More

by Monty Mitchell
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

Dale is very professional and a pleasure to deal with, explains the service required and cost to repair, no surprises, see u next time when service is due More

by len.sinclair
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

Karen was very friendly. She explained the recommended service for our vehicle at the current mileage, as well as the cost. Our vehicle was serviced quickly, as well as wash More

by cathy.white
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

Friendly staff, clean. Costly for oil changes. Overall very helpful. Could do extras for return customers as we spend a lot of money to go there. More

by Krista
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

Wonderful staff. I always receive great service with an initial call before the work on my vehicle begins along with a general cost estimate, which I really apprecia More

by caroldobbie
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Drew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2023

I had my vehicle in oil change service, Dale was very profession. Is a pleasure to work with him. Lexus of London arranged a service loaner and my vehicle was detailed when I picked it up. An amazing ser More

by Richard
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2023

I had my vehicle in for routine service, Dale was very profession a as always. Lexus of London arranged a service loaner and my vehicle was detailed when I picked it up. An amazing service experience as More

by Angelo T
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

It is hard to except any more customer service here! ! Sometimes I uave a feeling there I am dreaming because you wont meet any similar service anywhere what they have here. Romeo is the best but others More

by Szmore69
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dont know the deaf person name but he is awesome person who is greating you at the garage !!
December 23, 2022

Great customer service. Pleasant and accommodating people to look after you. Excellent and timely service More

by Barb Pollet
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...