831 Reviews of Lexus of London - Service Centre
Very professional and friendly staff. Special thanks to Romeo and Karen who as always go above and beyond. Special thanks to Romeo and Karen who as always go above and beyond. More
The lounge and display area is bright and cheery, service reps are knowledgeable which makes the discussion on repairs understandable. I’m 67 and have been to other dealerships, Lexus of London is superb. reps are knowledgeable which makes the discussion on repairs understandable. I’m 67 and have been to other dealerships, Lexus of London is superb. More
Dale is very professional and a pleasure to deal with, explains the service required and cost to repair, no surprises, see u next time when service is due explains the service required and cost to repair, no surprises, see u next time when service is due More
Karen was very friendly. She explained the recommended service for our vehicle at the current mileage, as well as the cost. Our vehicle was serviced quickly, as well as wash She explained the recommended service for our vehicle at the current mileage, as well as the cost. Our vehicle was serviced quickly, as well as washed before it was returned to us. More
Friendly staff, clean. Costly for oil changes. Overall very helpful. Could do extras for return customers as we spend a lot of money to go there. Costly for oil changes. Overall very helpful. Could do extras for return customers as we spend a lot of money to go there. More
Wonderful staff. I always receive great service with an initial call before the work on my vehicle begins along with a general cost estimate, which I really apprecia I always receive great service with an initial call before the work on my vehicle begins along with a general cost estimate, which I really appreciate. And a followup call with the details when the service is complete explaining exactly what my vehicle required. I am always quite pleased with Lexus and their staff. More
I had my vehicle in oil change service, Dale was very profession. Is a pleasure to work with him. Lexus of London arranged a service loaner and my vehicle was detailed when I picked it up. An amazing ser profession. Is a pleasure to work with him. Lexus of London arranged a service loaner and my vehicle was detailed when I picked it up. An amazing service experience as always! More
I had my vehicle in for routine service, Dale was very profession a as always. Lexus of London arranged a service loaner and my vehicle was detailed when I picked it up. An amazing service experience as profession a as always. Lexus of London arranged a service loaner and my vehicle was detailed when I picked it up. An amazing service experience as always! More
It is hard to except any more customer service here! ! Sometimes I uave a feeling there I am dreaming because you wont meet any similar service anywhere what they have here. Romeo is the best but others ! Sometimes I uave a feeling there I am dreaming because you wont meet any similar service anywhere what they have here. Romeo is the best but others are really special how they are dealing with customer including the general manager!! I like to go there and this way I like to spend money there too!! GOOD JOB GUYS ! More
Great customer service. Pleasant and accommodating people to look after you. Excellent and timely service Pleasant and accommodating people to look after you. Excellent and timely service More