Lexus of London - Service Centre

I was in recently to have my winter tires changed over to my summer tires, when I mentioned an issue with my drivers side window. After an inspection by the technician, it was discovered that I would need to have a motor assembly replaced. This was covered under warranty, so I was quite pleased to not have to cover this unexpected charge. Mike and Karen were both very helpful with the ordering of parts, booking the service appointment, and arranging a loaner vehicle. Thanks again for making me feel like a valued client.

Karen Campbell always greets you with a smile! She is bright, enthusiastic and organized. I highly recommend the service at Lexus of London. Thanks, Karen! Andrea Baird

Always a pleasure visiting Lexus of London. Recently had RX serviced along with tires changed, Karen was very professional and service was completed sooner then expected. Looking forward to my next visit.

Many thanks to Ms. Campbell for her outstanding service to me personally. I would certainly recommend anyone to this dealership for sales, warranty and service. Rob Mathieson St. Marys, Ontario. (March 2020)

This is the second Lexus we've bought from Lexus of London. I've had 4 BMW's a Volvo and Mazda and the Lexus is by far the very best - for quality, dependability and especially the after sale service - second to none. This last car RX 350 saved our lives - without gong into details the car came to a dead stop automatically preventing me from rear-ending anther car doing 80KM /hour. Again 'Simply the "BEST" Evan Collins - London Ontario

Very comfortable to await car with coffee etc available. They did what they had to do quickly. When appropriate a loaner is available and offered. Staff friendly, responsive and informative.

Looked after my service needs quickly and completely. Outstanding focus on doing the job right. Always ensure my vehicle is in top running order. My first choice for service.

Great service. Service to be done was described to me before and results were reviewed with me after the service. Car came back clean and on time

I worked with Romeo and as always received terrific service. My tires were not in so Romeo arranged for a loaner car for me. I appreciate the great service and customer experience.

Since purchasing our two new Lexus vehicles in 2017, we have gone nowhere but Lexus of London for servicing...because there is nowhere that offers such excellence! Great value for dollar, prompt completion of scheduled maintenance, lovely amenities in the waiting area (or a loaner if you need one)...this service team is the best! Thanks, everyone!