Dale Craig
Dale Craig at Lexus of London
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Dale Craig

Service Advisor

Lexus of London

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.9
136 Reviews
4.9

136 Reviews

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136 Reviews of Dale Craig

March 19, 2024

Dealership Rating
Employee Rating

Heather Broderick did a great job with her friendly personality. Everything she told me happened exactly as she said. Outstanding service! More

by readingsjohn05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Broderick

Mar 21, 2024

Lexus of London responded

Thank you!

March 04, 2024

Dealership Rating
Employee Rating

This dealership exemplified a true customer first experience. Lisa's friendliness and follow-up throughout our purchasing process showed their interest maintaining us as satisfied long term customers More

by artkreeft
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lisa Ali , Corey Cohen and Loraine

Mar 21, 2024

Lexus of London responded

Thank you very much for the kind and thoughtful review! We are thrilled to be the "ultimate choice". It has a nice ring to it :)

February 29, 2024

Dealership Rating
Employee Rating

Rick Watson is very knowledgeable about Lexus products and made excellent suggestions that helped me narrow my search and get into the right vehicle for me. The dealership experience is first class from More

by Doug 2011 Rav4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romeo Nissan, Rick Watson, Lauren Rossini, Heather Broderick , Lauren, got me acquainted with the options on the car and made sure everything was perfect before we received the car.

February 28, 2024

Dealership Rating
Employee Rating

This dealership is all about service and meeting the needs of its customers. This is the third vehicle we have purchased from this dealership and the approach of all of its staff keeps us coming back. More

by anitabryant21
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Recommend Dealer
Yes

February 28, 2024

Dealership Rating
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Jillian is a very knowledgeable sales person and can easily discuss costs and features associated within of the Lexus models. She interacts comfortably and has a great personality. We would recommend he More

by LexusFan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

February 02, 2024

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The atmosphere at Lexus London is phenomenal. Every time I go there, my experience is great. On two occasions, I have dealt with Heather, and she is always very pleasant, professional, and extr More

by lillian_davis
Service Price Transparency
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Recommend Dealer
Yes

January 30, 2024

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Everyone with whom I had contact was pleasant, professional and knowledgeable. The whole experience was a good one. If someone I know is interested in purchasing a Lexus, I would have no hesitati More

by rebac
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Romeo Nissan, Jillian Cook , Corey Cohen

December 12, 2023

Dealership Rating
Employee Rating

Romeo is a great Service Manager and my go to person when I need help. I've known Romeo for over ten years and I can truly say he is the backbone of the Lexus Dealership. More

by Murray and Chris Payne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Romeo Nissan, Jillian Cook

December 11, 2023

Dealership Rating
Employee Rating

Service team is excellent, Heather Broderick really looked after me during my appointment and reviewed any issues before proceeding More

by Roy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

November 30, 2023

Dealership Rating
Employee Rating

Jillian was very helpful and knowledgeable about the car I wanted to purchase. She treated me with respect and made sure I was buying the model that suited my needs. More

by mary1234
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Rossini, Jillian Cook , Sam , Dale Craig

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