"Top notch dealership. Sue made purchasing my new Lexus..."
- Liz Badiuk
Top notch dealership. Sue made purchasing my new Lexus the most pleasurable experience.
First class service, I will definitely return when ready to trade.
"Very pleased with the final result of the purchase of my..."
Very pleased with the final result of the purchase of my new car. Everyone that I dealt with made me feel special and did their best to make sure that I was satisfied with my purchase.
Thank you all.
"My experience with Lexus of London during covid was very..."
My experience with Lexus of London during covid was very pleasant and safe. Rick Watson, was fantastic to deal with. He was professional, courteous, and knowledgeable. I will refer family and friends to Lexus in the future.
"TOP NOTCH All The Way."
- Daniel D. Dakin
Absolutely love the car and can't say enough about the fabulous treatment. I found my car on the Lexus of London website and contacted them to arrange a test drive. Sue contacted me the next day to follow up, the car was off site for detailing and as soon as it returned I was off for the test drive. Sue stayed after hours to make the deal happen. Can't say enough about the attention to detail Sue, Lauren, and the rest staff put into this sale to make it seamless. Thanks again so much Sue, Lauren, Stephanie, Chris and rest of the staff at Lexus of London.
"My experience with Kevin was a wonderful one. All my..."
- Vera J
My experience with Kevin was a wonderful one. All my wants and needs were considered and fulfilled with much care. All of my questions and concerns were quickly responded to during the process of getting my vehicle. Kevin was very kind and professional to work with. Dealing with the financing with Lauren was also very pleasant and easy. Stephanie was my final contact the day I got my vehicle and she assured me any questions and concerns that I have going forward could be dealt with through her or Kevin or Lauren. Over all I had an amazing experience dealing with the Lexus of London dealership.
This was my first time dealing with Lexus of London and I will say that I was impressed. The dealership was immaculate and very professional. Stephanie returned my original inquiry within minutes. Rick and Lauren made this purchase very easy for me. Thank-You!!
"Great atmosphere with friendly staff. I went there just..."
- Doran Williams
Great atmosphere with friendly staff. I went there just to check out the Lexus RX350. I met Stephanie Shearsby ( sales manager). She was very knowledgeable and answered all my questions. Although I was a little nervous, she made me feel very comfortable that I purchased a RX350.
Other Employees Tagged:
"Easiest and most pleasant vehicle purchase ever"
- John W
We had done our research prior to going to dealership so we knew what we wanted. None the less, there is anxiety with such a large purchase.
Immediately upon entering the Lexus dealership (first time there), we felt comfortable due to the atmosphere and greeting received. We sat with Sue Vincent from Sales and were further put at ease by her pleasant manner and straight forward and clear communication on the vehicle itself, warranty, and answers to the many questions any purchaser has.
Test drive, a few follow up questions, a bit of think and compare time and we bought that day to take advantage of winter tire promotion while still in effect.
Two weeks post sale there was an issue with one of the existing tires on the vehicle to which Lexus addressed the issue - over the phone and within minutes - to our complete satisfaction.
Best vehicle purchase experience ever and we would definitely go to Lexus of London again - not to mention the vehicle is wonderful.
"Only facts no bull!"
Very nice presentation. Everyone is friendly. Everyone is down to earth. will definitely be back. Not able to chance the list price at all. Generally a good experience.
"This is my family’s second time purchasing from Lexus of..."
This is my family’s second time purchasing from Lexus of London and Rick Watson. They are very professional and courteous and can tailor a deal to anyone’s budget/preferences. We were able to get a good deal on a RX 350 and IS 300 and it’s all Rick’s good work that got it done. 100% recommend Lexus if London and we’ll be back this summer to purchase another car.