MacIsaac Steve

Lexus on London was truly an amazing experience; from the 1st time we walked into the dealership through to the time we drove away in our new 2026 NX 350H. 1st time we walked into the dealership through to the time we drove away in our new 2026 NX 350H. More

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Sometimes a good product advisor makes all the difference, and that was certainly my experience with Steve MacIsaac at Lexus of London. I originally went in to book a maintenance appointment fo difference, and that was certainly my experience with Steve MacIsaac at Lexus of London. I originally went in to book a maintenance appointment for my GX550. While I was there, I noticed the LX600 and started asking Steve a few questions. I certainly wasn’t planning to buy another vehicle, but I eventually ended up trading in my GX for the LX600! What impressed me most about Steve was his genuine, humble and honest approach. He is professional, patient, kind and, most importantly, respectful of your time. He makes you feel comfortable and confident in your decision without making you feel pressured. When he promises to follow up, he actually does. That kind of reliability and professionalism means a lot to me. I also appreciated that he took the time to introduce me to the branch manager, also named Steve! It was a thoughtful gesture that made the experience feel even more personal. I also want to sincerely thank Jasmine Vegso, the financial manager. She was incredibly kind, respectful and professional. Honestly, she changed my impression of the financing side of buying a vehicle, which I really appreciated. I should mention that I previously had two very disappointing experiences with Lexus in the Toronto area. My experience at Lexus of London was completely different, and it reminded me how much the people representing a brand can influence your overall experience. I have always liked Lexus vehicles, but now I am also happy to have found a Lexus dealership that I genuinely trust and enjoy dealing with. Thank you, Steve, Jasmine and the entire team at Lexus of London. I am very glad to be your customer! More

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Steve is kind, friendly, and knowledgeable. Thanks Steve for your time and kind help. We had great experience. Thanks Steve for your time and kind help. We had great experience. More

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From the moment we sat down with Steve MacIsaac we felt very comfortable dealing with Lexus of London. When we drove away with our new car we knew we made the right choice. very comfortable dealing with Lexus of London. When we drove away with our new car we knew we made the right choice. More

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Amazing customer service from Steve Maclsaac, Romeo Nissan and Stephanie Shearsby, Bo Shi very friendly and knowledgeable. highly recommend this dealership. Nissan and Stephanie Shearsby, Bo Shi very friendly and knowledgeable. highly recommend this dealership. More

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Such fantastic service at Lexus of London! We worked with Steve MacIsaac, Chris Ouellette, Brenden Gillespie, Chris Pinelli, amongst others. We have used other luxury dealerships in the past We worked with Steve MacIsaac, Chris Ouellette, Brenden Gillespie, Chris Pinelli, amongst others. We have used other luxury dealerships in the past. This is our first experience with Lexus of London and we can't say enough about it. Highly recommend! More

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Welcoming and friendly dealership. Everybody was approachable and knowledge. I would highly recommend Steve MacIsaac as a product specialist and Lexus of London. Everybody was approachable and knowledge. I would highly recommend Steve MacIsaac as a product specialist and Lexus of London. More

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Had an excellent experience purchasing new vehicle. Lisa was very helpful, professional and personable when working with her Lisa was very helpful, professional and personable when working with her More

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Steve MacIsaac made our most recent car buying experience a real pleasure. Steve shared his knowledge of the different options for purchase in a comprehensive way that covered all the details we needed most. a real pleasure. Steve shared his knowledge of the different options for purchase in a comprehensive way that covered all the details we needed most. He was patient as we worked together to determine which car would best meet our needs, including allowing us the opportunity for repeat test drives once we had the vehicles narrowed down. We felt Steve was working to meet our needs through the entire process including the final purchase and delivery. Upon delivery, Steve introduced us to Adam, our delivery specialist, who spent a couple of hours teaching and showing us all the features that were available on our vehicle. When Adam finished, we were much more confident and excited to take advantage of all the car had to offer. Steve did a final check in with us as well to make sure everything was to our satisfaction - we could not be happier and look forward to many reliable and enjoyable years with our new vehicle. Thank you Lexus of London. More

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Excellent from start to finish. . Definitely will refer all my friends and family to Lexus of London. . Definitely will refer all my friends and family to Lexus of London. More

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