Brenden Gillespie

Buying a new car is a BIG deal for me as I grew up in the car business and have always bought new from my parents. Four minivans … top of the line as dad always said it is only pennies a day to have those co car business and have always bought new from my parents. Four minivans … top of the line as dad always said it is only pennies a day to have those cool options! Since they are gone along with their Chrysler dealership in a small Bruce County town I was left with the awesome task of sourcing ‘new wheels’ with the help of my grown kids. Their research and recommendations took me to Lexus London which proved to be just the place I needed to land. I was thrilled to work with Lisa Ali ! A female selling cars! YES! I could totally identify with her and was so impressed with her knowledge, her friendly professionalism and excellent advice. We found my dream car with the features I wanted, the colour and the interior and landed on the price tag! All with some fun chatter about my prior experiences as a woman trying to buy a car! Lisa confidently lead me through the payment options which shifted my thinking from a cash deal to leasing. What was most impressive was the fact that we could talk cars, talk finance, talk options and my opinion mattered and my knowledge of the car business was acknowledged and celebrated! Lisa was just the person I needed! Lisa was on hand to present my keys after my time with Chris Ouellette, another stellar person who made me feel like a valued customer just like Lisa did. I am loving my LEXI…so far she has impressed me, just like the staff who encouraged anxious me to get in and drive her. Lisa said, ‘Deb, your new car has four wheels and a steering wheel like your old one. Just get in and drive her’! “ I did and I haven’t looked back! Well done Lexus London, Lisa, Chris and Brenden who patiently explained the many awesome operating features. I am still playing and learning… and treating Lexi like gold! More

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I had a great experience at Lexus of London. The team was welcoming, and Lisa Ali provided truly exceptional customer service. She was attentive, professional, and made the entire visit smooth a The team was welcoming, and Lisa Ali provided truly exceptional customer service. She was attentive, professional, and made the entire visit smooth and enjoyable. Highly recommend connecting with Lisa for a top‑tier experience. More

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Lisa Ali was exceptional to work with through my car buying experience at Lexus of London. As a woman buying a new vehicle, I really appreciated having a female Sales Person who listened to my concerns, buying experience at Lexus of London. As a woman buying a new vehicle, I really appreciated having a female Sales Person who listened to my concerns, understood what mattered to me, and genuinely cared about making sure I felt comfortable with my decision. She was incredibly friendly, knowledgeable, professional and thorough. She took the extra time to explain the entire process, all details about features and price, answer my questions, and make sure I understood without ever making me feel rushed or pressured. What stood out most was that she listened to what I needed, understood my concerns (about being a short woman and not fitting well in most cars), and helped me work through the things that were important to me. Excellent buying experience! There is something especially valuable about women helping women, and I truly felt that, throughout the whole process. I am thrilled with my new vechicle! If you're looking for a knowledgeable, trustworthy and professional Sales Person (female) who will listen, explain your options and genuinely look after you throughout the car-buying experience, I highly recommend Lisa Ali at Lexus of London. More

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Lets just start with the fact this is my 2nd Lexus with Rick, and the 7th purchased/leased by my family from Lexus of London. Everyone is always very professional, attentive, and fair. The level of pro Rick, and the 7th purchased/leased by my family from Lexus of London. Everyone is always very professional, attentive, and fair. The level of professionalism at the dealership is a rarity for any industry these days - that is prime reason for our continued loyalty to Rick, Romeo and the team at Lexus of London. The other reason is that the RX is built right here in Ontario, and are the most reliable automobiles my family has ever owned. We have had many competing German makes and models, and non hold a candle to Lexus build quality. This isn't a small purchase, this is a purchase where you are relying on a machine to take your family safely, and consistently, from point A to point B, and not have to worry about lights shorting out, windows or doors not locking, or a engine light randomly turning out. Have your Lexus serviced at it's regular intervals, at the Dealership, and it will last you a very long time. More

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Lexus of London is a a very top notch dealership. All employees are very helpful and friendly. My sales representative Lisa Ali was amazing very helpful and willing to answer any questions I had. De All employees are very helpful and friendly. My sales representative Lisa Ali was amazing very helpful and willing to answer any questions I had. Definitely a 10/10 More

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Lisa Ali was our sales advisor, she was very helpful. Had several dealership visits to review models and test drives. Lisa was professional, always available including email queries. Lisa was patient, Had several dealership visits to review models and test drives. Lisa was professional, always available including email queries. Lisa was patient, ensured I had access to several demos to review. Was accommodating and assisted with final purchase processing. First time Lexus experience and Lisa made it easy. Appreciate the assistance from Lisa. More

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Treats customers well. Very pleasant. Professional and thorough. Lots of follow up. I am a return customer Very pleasant. Professional and thorough. Lots of follow up. I am a return customer More

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I recently had the delight of working with Lisa Ali in purchasing a new to me car. She made me feel comfortable and relaxed right away. She guided me through the process with certainty and knowledge with purchasing a new to me car. She made me feel comfortable and relaxed right away. She guided me through the process with certainty and knowledge with no sale’s tactics. I would recommend to anyone purchasing a car. More

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I recently had the pleasure of working with Lisa Ali in purchasing my first Lexus (NX 350h). She put me at ease right away and made my car-buying experience enjoyable. She is very knowledgeable and guided purchasing my first Lexus (NX 350h). She put me at ease right away and made my car-buying experience enjoyable. She is very knowledgeable and guided me through every step of the process without any high-pressure sales tactics. I highly recommend Lisa for your Lexus purchase! More

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Last week I had a chance to buy a pre-owned Jeep Cherokee. I was so lucky to have Lisa from Lexus, London to help and wait for me even after hours. Thank you Lisa for your absolute patience and the Cherokee. I was so lucky to have Lisa from Lexus, London to help and wait for me even after hours. Thank you Lisa for your absolute patience and the best service I have ever had. The process went so smooth and I will definitely consider to revisit Lexus for my next purchase. More

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