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Lexus of London
London, ON
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
By Appointment Only
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 25, 2020
"I was early for my appointment but staff took my vehicle..."
- Don015I was early for my appointment but staff took my vehicle right in. Dale pointed out a service that should be done at this time which I appreciated. Service was completed in excellent time and vehicle washed and cleaned inside. Excellent service completed in a timely manner.
Read MoreEmployees Worked With
Dale Craig
November 23, 2020
"I bought a used Toyota Highlander from this dealership...."
- Jerry PI bought a used Toyota Highlander from this dealership. It was a little awkward because I live 2 hour drive away. Kevin Gitten helped me purchase the Highlander.he made the transaction fluid and seamless. Everyone there was very helpful and professional. Thank you Kevin, I love the Highlander it is the perfect machine for me, runs and looks like new. , ,,,....Sincerely Jerry
Read MoreEmployees Worked With
November 22, 2020
"I first dealt with Sue in 2013 when I purchased my used..."
- debmcnair29I first dealt with Sue in 2013 when I purchased my used 2012 RX350. I was Sue’s first customer then and was very pleased to learn she was still working for Lexus of London last month when I decided to buy a new vehicle. Sue was very accommodating, thorough and professional while also assuring me she was interested in giving me the best deal possible. I purchased my new RX350 that very afyernoon from Sue and I have been enjoying my vehicle very much ever since. I woul recommend Sue to anyone i terested in a new vehicle.
Read MoreDealership Inventory (39 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Television
