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2,398 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
By Appointment Only
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Lexus of London's Covid Response
- Home Delivery
- Service Pickup & Delivery
- No Contact Transactions
- Virtual Appointments
- Home Test Drives
- Vehicle Sanitization
Top Reviewed Employees
Latest Reviews
July 22, 2021
"Amazing service! Easy to find what you want! He is very..."
- shashaxiaotianAmazing service! Easy to find what you want! He is very nice and helpful! He has a lots patience! We will return for my next car!
Read MoreEmployees Worked With
July 22, 2021
"Go to see Jordan Skellett if you decide to purchase a..."
- Charles LGo to see Jordan Skellett if you decide to purchase a Lexus.My family first met Jordan when we just passed by the London dealer late this May.Jordan greeted us with big smiles. He accommodated us to arrange the test drive of the new Rx350 without a booked appointment after knowing we drove from Windsor. We right away liked this salesperson because he is different than most of the others. He took time to listen to what we were looking for and handled our questions very professionally with his passions and knowledge on Lexus.He was willing to provide solutions to the issues all the time. Within 30 minutes,the trust was built in between us.We are now all enjoying the new Rx350 Fsports purchased from Jordan with his helps.What we enjoyed the most is the purchasing experience this time because Jordan Skellett provided us with ease throughout the whole purchasing process.We are willing to buy car from him again in the near future if needed. We highly recommend Jordan Skellett to you as well. He is working at Lexus of London.
Read MoreEmployees Worked With
July 22, 2021
"Excellent service- very helpful and efficient. Karen..."
- collezExcellent service- very helpful and efficient. Karen always keeps you informed as to progress and any additional items requiring attention. Mechanics and service Manager will discuss items with you to come up with the correct solution.
Read MoreEmployees Worked With
Dealership Inventory (29 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Television
