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Sales Department
2,403 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
By Appointment Only
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Lexus of London's Covid Response
- Home Delivery
- Service Pickup & Delivery
- No Contact Transactions
- Virtual Appointments
- Home Test Drives
- Vehicle Sanitization
Top Reviewed Employees
Latest Reviews
July 29, 2021
"We are very happy that our sales rep, Sue Vincent was..."
- LexiWe are very happy that our sales rep, Sue Vincent was able to access exactly the model and colour of our SUV including all of the accessories we wanted too. Sue is always there for us to answer any of our questions. We appreciated being shown the available Apps online to help us with our new car. Thanks!
Read MoreEmployees Worked With
Other Employees :
Karen, Dale, Cameron
July 29, 2021
"Great sales rep ! I highly recommend Jordan.S ! I had a..."
- LukenguyenGreat sales rep ! I highly recommend Jordan.S ! I had a great experience when I got there from start to finish. Lexus if very lucky to have you !
Read MoreEmployees Worked With
July 27, 2021
"Thank you Rick for the wonderful experience. This was my..."
- lalaThank you Rick for the wonderful experience. This was my first time purchasing a pre-owned vehicle and you made sure everything was perfect. Thank you again!
Read MoreEmployees Worked With
Dealership Inventory (30 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Television
