Jillian Cook
Jillian Cook at Lexus of London

Jillian Cook

Product Advisor

Lexus of London

1065 Wharncliffe Rd S
London, ON N6L 1J9

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5.0
179 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

3 yrs, 3 mos

5.0

179 Reviews

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179 Reviews of Jillian Cook

June 29, 2025

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Employee Rating

Jillian is sincerely interested to meet the needs of her clients. She was pleasant, affable and accommodating to assist me with my new RX350, paying attention to changes from my previous model. I feel very More

by Barbara
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Recommend Dealer
Yes

Other Employees Tagged: Chris Pinelli , Jasmine

June 27, 2025

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We were extremely happy with the professional service provided by Jillian. She was very helpful and informative. Amazing service!! Will recommend her to our friends. More

by ajay
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Recommend Dealer
Yes

June 27, 2025

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Very professional in dealing and helped a lt in getting us the right vehicle. Must go and see Jillian. More

by Tanuj
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Recommend Dealer
Yes

June 27, 2025

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Extraordinary experience. Jillian is knowledgeable, transparent, and prioritize customer satisfaction. She was greatly responsive to all our inquiries, explained the sales pro More

by g.komlenovic
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Recommend Dealer
Yes

June 01, 2025

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Jillian was kind and down to earth. She did not pressure me. She answered all my questions and was knowledgeable about the product. More

by juliannemacgregor15
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Thomas Geeves

May 31, 2025

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They are not doing a good job before they turn over to the costumers . The wheel alignment they didn’t check.. More

by Ken
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Recommend Dealer
No
May 31, 2025

Lexus of London responded

Hi Ken, we appreciate your feedback and are sorry to hear that you are not satisfied with your experience. Ensuring quality service is our top priority, and I would appreciate the opportunity to discuss this with you personally. You can reach me at 519-680-1900 x 7103 Thank you. Chris Pinelli GM

May 29, 2025

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I recently purchased an Lexus NX350h from Lexus London. Jillian Cook who handled the transaction was excellent. She was very friendly and provided excellent customer service . Initially I was looking at s More

by Cadillac
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Recommend Dealer
Yes

May 29, 2025

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Gillian was above amazing! She really knows her stuff! The entire experience at Lexus of London was wonderful! More

by lizaobrien
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Recommend Dealer
Yes

Other Employees Tagged: Chris Pinelli, Thomas Geeves

May 29, 2025

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Beautiful cars, knowledgeable team and great service from Jillian. We are so excited about our new Lexus NX and it’s valuable features. More

by christina@london2025
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Recommend Dealer
Yes

May 27, 2025

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Jillian was incredibly knowledgeable about her product, very professional and thorough. It was a pleasure working with her. More

by wheatleychris21
Recommend Dealer
Yes
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