Jillian Cook | Page 18

We had a most pleasant experience at Lexus Of London though we tried to shop new car at BMW ,Audi and Mercedes . Jillian made a difference with her exceptional friendy customer relations expertise ,bei though we tried to shop new car at BMW ,Audi and Mercedes . Jillian made a difference with her exceptional friendy customer relations expertise ,being organized ,updated knowledge about the latest sophisticated technology and conveying to us in a most simple and convincing way. We are very happy with our new 2024 Lexus RX 350 NX. We might get a second Lexus next year !! We are impressed with her most friendly and organized way of working at Lexus Of London. I can see she has a potential to grow higher in the management to contribute more to excel Lexus of London . More

Report | Print

Jillian was organized and prepared for our meetings, clear and articulate, knowledgeable about the Lexus clear and articulate, knowledgeable about the Lexus More

Report | Print

Jillian is an exceptional young lady who is definitely an excellent sales representative, and understands Coustomer service and addresses all questions with ease and professionalism an excellent sales representative, and understands Coustomer service and addresses all questions with ease and professionalism More

Report | Print

Jillian Cook is amazing. She made sure we got what we wanted and in record time She made sure we got what we wanted and in record time More

Report | Print

I would recommend this dealership. There are friendly and knowledgeable sales people and good customer service. Thank you for showing us the nx There are friendly and knowledgeable sales people and good customer service. Thank you for showing us the nx More

Report | Print

We were promptly greeted by Chris & referred to Jillian Cook, our awesome experience started with Jillian from test drive to her showing us the vehicle we wanted on the lot and arranging the purchase of o Cook, our awesome experience started with Jillian from test drive to her showing us the vehicle we wanted on the lot and arranging the purchase of our Lexus RX. Chris explain our options leasing / buying. Then Corey was was very courteous & explaining all the financing. John was excellent @ being a delivery specialist. Dale the service advisor was also excellent @ arranging our service appts. This was the best experience we have had purchasing the past 11 new vehicles More

Report | Print

Good overall atmosphere with very friendly people, only minor thing would be some interior building maintenance and cleaning/ tidiness of the waiting area. sales staff were attentive knowledgeable. I was minor thing would be some interior building maintenance and cleaning/ tidiness of the waiting area. sales staff were attentive knowledgeable. I was also able to connect with the service staff which were able to help me set up a schedule that best suit my driving needs which is very much appreciated! More

Report | Print

Very courteous and helpful sales staff. Placed a deposit and hoping for delivery in 2024 Placed a deposit and hoping for delivery in 2024 More

Report | Print

A very straightforward and non-pressure purchasing experience. Jillian Cook was very professional, friendly and helpful in explaining all the details and process, and went out of her way to respond to experience. Jillian Cook was very professional, friendly and helpful in explaining all the details and process, and went out of her way to respond to other questions we had. Lauren Rossini in Finance was also very courteous and friendly. Would definitely consider using Lexus of London again in the future. The technical adviser lady (sorry, cannot recall her name) who went over all the user and operating details was very thorough. More

Report | Print

The Dealership is very beautiful, neat and clean. Staff is very nice & personable. Our Sales Rep. was truly amazing, very professional & customer service oriented. I have enjoyed purchasing my veh Staff is very nice & personable. Our Sales Rep. was truly amazing, very professional & customer service oriented. I have enjoyed purchasing my vehicle here. Will definitely return!!! Thank you for the excellent experience. More

Report | Print