"Great 1st experience"
We recently purchased our 1st Lexus from this dealership, and it probably won’t be the last. We have never enjoyed the car buying task, despite having owned many many cars in our lifetime.I must say however that right from our first step inside the door, to the most recent trip back to the parts and service team, our experience has been nothing but positive. Despite making an unplanned stop at the dealership without an appointment that first day, Rhonda greeted us with a smile and arranged to have a sales team member meet with us almost immediately. We ended up making a purchase that day, and between Sue and Thomas, we have never had a transaction completed that smoothly and quickly, and no stress!
The follow up has been great, our questions have been answered quickly and a couple little items have been taken care of smoothly.
"Rick was amazing"
Rick was amazing, He was so kind and professional
He helped me with my family to fine the best option and always follow up with us to see that everything is going well
"My experience with Lexus of London during covid was very..."
My experience with Lexus of London during covid was very pleasant and safe. Rick Watson, was fantastic to deal with. He was professional, courteous, and knowledgeable. I will refer family and friends to Lexus in the future.
- Ravi Pandey
I'm glad I choose Lexus. Had a great experience with London Lexus Dealership, at the same time, I would like to thank miss Sue Vincent for helping us choose the most suitable vehicle and giving us the best service!!
Highly Recommend anyone to meet Sue Vincent for your purchase!! Thank you Again!!
"Had a great experience with Kevin Gittens from Lexus. He..."
Had a great experience with Kevin Gittens from Lexus. He was professional, fair and his service was exceptional. If I am in the market for a Lexus I’ll for sure see Kevin again! Anyone else in the market for one I would 100% refer to him! Thanks Kevin!
"Purchased my new vehicle with the great help from Rick..."
Purchased my new vehicle with the great help from Rick Watson! Very knowledgeable & helpful. Highly recommend him if you're in the market to purchase a Lexus
"Just bought a new Lexus NX "
Absolutely great service. Professionalism displayed by all I dealt with ie sales, finance, service etc.
Dealership very well presented and in spotless condition. Would definitely recommend to friends.
"Professional, knowledgeable and most important friendly -..."
Professional, knowledgeable and most important friendly - they really make you feel welcomed and important. Kevin was great. Hope to have a long relationship with Lexus.
"Lexus of London provided us with amazing service when..."
Lexus of London provided us with amazing service when purchasing a new 2020 Lexus. We worked with Rick Watson, and he was very easy to work with. He had no problem allowing us to test drive the different models we we’re interested in, and was really amazing when we finally decided on a vehicle. We then worked with both Rick and Chris Pinelli on finalizing the deal. The service was incredible and we are very happy with the service provided. We have not had service like this at any other dealership.
"It was a pleasure"
This was my first time buying a vehicle by myself, Kevin made it very comfortable for me.
Thomas was very nice as well.