Heather Broderick

Excellent service provided by Heather Broderick, she went above and beyond my expectations to resolve my concerns above and beyond my expectations to resolve my concerns More

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I was well looked after yesterday. I was greeted coming into the garage and then inside by Heather Broderick. She addressed all my concerns and arranged transportation for me as a lo I was greeted coming into the garage and then inside by Heather Broderick. She addressed all my concerns and arranged transportation for me as a loaner was not available. Even when a loaner did become available she called me and asked if I would like to have it. I was happy with the shuttle taking me to the mall to do some shopping and picked me up fairly quickly when I called for a ride to come back. All of the work was completed in her estimated time line and I was back on the road again. I knew it would be a long appointment but Heather made it so it didn't seem like such a long day. Great job!! More

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Heather, thank you so much for your service. Great job. You are very patient and explain very clearly. Great job. You are very patient and explain very clearly. More

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Heather was excellent and very enthusiastic. Service was prompt and efficient. Night and day improvement from my initial visit. Service was prompt and efficient. Night and day improvement from my initial visit. More

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Everyone with whom we connected during the sales and delivery process were extremely friendly and helpful. We are looking forward to continuing our association with this dealership. delivery process were extremely friendly and helpful. We are looking forward to continuing our association with this dealership. More

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Very good service received from Peter Engelmanas on our last visit. He was very attentive to our concerns and was very easy to talk to. Great job Peter last visit. He was very attentive to our concerns and was very easy to talk to. Great job Peter More

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Service is the best we have ever dealt with. Friendly and efficient. Great customer service. Friendly and efficient. Great customer service. More

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Heather was very professional and knowledgeable helping me navigate my first service. She also directed me to the correct person to answer some questions i had on some of the features on my new Lexus NX350 me navigate my first service. She also directed me to the correct person to answer some questions i had on some of the features on my new Lexus NX350h. Her bubbly personality is a plus for Lexus. Thanks, Heather. Peter, also was attentive to my first service visit at Lexus. Pretty easy visit. Thanks, Peter. Al More

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The service was very quick and Heather was very pleasant. Happy with the quickness of the service Happy with the quickness of the service More

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Heather Broderick did a great job with her friendly personality. Everything she told me happened exactly as she said. Outstanding service! personality. Everything she told me happened exactly as she said. Outstanding service! More

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