"Another great experience!"
This was my second time using Rick to purchase a vehicle. He goes above and beyond to make you feel right at home, and to make your purchase a perfect one! Nathan was very knowledgeable and explained the features of my vehicle to me. I was introduced to Thomas in the finance department, he was also very knowledgeable and explained everything in complete detail for me. I have never had such a wonderful experience at a dealership before as I have at Lexus. They take care of you like family and that’s how it should be. Thanks again guys!
"Flawless Sales & Customer Service"
- Peter DeGelder
This is our first Lexus purchase, and certainly will not be our last. Rick Watson and the entire team have been quick to respond and fully knowledgeable. Thanks!
"We were very impressed!"
My husband and I made purchase over the phone based on Rick’s Watson sole opinion. We were debating over 2 vehicles they had at dealership.
Rick even spoke with us on Sunday, on his day off. And when we meet him few days after, we were even more impressed with his professionalism & knowledge. Everything he said about condition of the car was 100 % accurate. Used car price were priced very well. So anyone who read ratings, please note you will be in very good hands. We are very much satisfied with entire experience! Thank you Lexus of London! Thank you Rick!
Other Employees Tagged:
Thomas Geeves ( Finance )
"Great Customer Service"
- Sang Bin
Met with Rick Watson to discuss possible trade-in & purchase. I have heard many good things about Rick and I was not disappointed - he is a true professional and answered all of my questions patiently and thoroughly. Although we were not able to close a deal this time, I look forward to meeting with him again in the near future to get myself a Lexus.
"Great service, as usual."
Great service plus great car detailing. Will definitely come back. Dealership is first rate in appearance, service and quality of work. We have purchased four vehicles here and will do so again.
"Great Service "
Rick was very welcoming and gave us an excellent service. He was also great at answering all our questions and clarifying issues. I recommend anyone buying a car here to look for Rick.
"Very Helpful and fair"
Considering previous experience with other dealerships, Rick was always ready to answer all our questions, even when I thought we were asking too much. This is a great place to buy your new car!
"Excellent customer service experience"
I had an excellent experience from start to finish when I purchased my new NX 300.
Rick Watson greeted us immediately and was very thorough all the way through the process.
Lauren and Jordan were also very helpful and detailed when finalizing the purchase.
My NX was perfect when I picked it up. Rick, Lauren and Jordan all helped make my experience a comfortable one. They were prompt and extremely helpful. I would absolutely recommend Lexus of London and Rick Watson 100%.
"Amazing Car Buying Experience"
My experience with Rick and Lexus of London dealership was nothing short of exceptional. Coming from windsor I was not happy with my local dealer and I was able to talk to rick and make the deal happen over the phone. He did everything in his power to get us the best deal possible. Easy to work with and very professional I would reccomend Rick and the Lexus of London dealership to anyone in the market for their next lexus.
Very positive experience with Rick and Lexus of London. I needed a new car ASAP, and Rick & Sue helped deliver a brand new 2020 Lexus NX to me in very quick time. He was very informative, professional, and timely with his responses. Answered a lot of my questions and concerned before hand, and offered a very good deal. Very courteous staff. I highly recommend this dealership