"Great service from Rick. He made the whole trade in /..."
Great service from Rick. He made the whole trade in / purchase process easy and painless. This is my third purchase from the combined Lexus / Toyota dealership.
"This is the second vehicle I purchased from Lexus of..."
This is the second vehicle I purchased from Lexus of London and I was more than pleased with the service provided by Rick and Lauren. They were both very helpful and informative and made sure that I was completely satisfied with my purchase. Would highly recommend.
"We purchased a new SUV with Rick and were more than happy..."
We purchased a new SUV with Rick and were more than happy with the level of service. He went above and beyond to make sure we were comfortable with everything. I would highly recommend him.
"I have been a loyal BMW customer since 2003 with 3..."
I have been a loyal BMW customer since 2003 with 3 vehicles purchased despite the consistent negative experience in their service department. I finally had enough and was recommended to consider a Lexus IS 350. The sales person, Rick Watson, was very kind, patient, friendly and did not pressure me at all. He provided all the information I needed to make a decision, was accomodating with my hectic schedule and was generally a pleasure to interact with. After learning more about what to expect from the Lexus service experience, I am very hopeful that the BMW frustration days will be replaced with a much more satisfying experience! That hope was strengthened after talking to Carmen at service reception!
"Rick made our experience very pleasant and productive...."
Rick made our experience very pleasant and productive. He addressed all our questions and concerns with ease which inspired confidence in our decision. Chris’ suggestion to test drive the Q5 was instrumental in our decision to buy the NX300. I would highly recommend London Lexus for your vehicle purchase.
This was my first time dealing with Lexus of London and I will say that I was impressed. The dealership was immaculate and very professional. Stephanie returned my original inquiry within minutes. Rick and Lauren made this purchase very easy for me. Thank-You!!
"Great experience at Lexus London"
- Matt Daubs
My wife and I came into Lexus London a few weeks ago to check out the RX 350. Rick Watson helped us and answered all of our questions. Once all of this craziness is over we will be back!
"I came into the dealership with my wife looking to buy a..."
I came into the dealership with my wife looking to buy a new car.
Rick was the salesperson that we had the pleasure of dealing with.
He walked us through our options, treated us with respect & kindness.
we felt no pressure to buy or make a commitment on the spot. Rick allowed us to take a test drive of the car we liked.
Although we decided to hold off on purchasing because of what has happened with Covid-19 we definitely took Ricks card & information & will definitely come back and recommend him to our friends
Michael & Emily Pasch
"Rick is personable and knowledgeable! He was so helpful..."
Rick is personable and knowledgeable! He was so helpful and made the experience enjoyable. I was nervous about making this purchase and he made me very comfortable and excited for it. Woukd definitely recommend his help to friends and family.
"Rick was incredibly helpful and answered all of our..."
Rick was incredibly helpful and answered all of our questions when my husband and I came in to the Lexus dealership. he was very knowledgeable and friendly. We will definitely be back again soon for a test drive.