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Lexus of London

4.9

1,394 Lifetime Reviews

1065 Wharncliffe Rd S, London, Ontario N6L 1J9
Call (519) 680-1900

1395 Reviews of Lexus of London

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April 19, 2019

"Continuing Excellence..."

- K Whitney

Whether its a simple oil change or something more in depth, the service at Lexus of London is always outstanding! Its very clear that they take the customer service experience very seriously!

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Recommend Dealer
Yes
Employees Worked With
Shelby Chisholm
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Henry Gao
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 17, 2019

"Seevice"

- Mike

Had a service concern, was looked after quickly and professionally by the service manager. Answered my questions quickly and offered solutions. Nice to experience a caring Dealership

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Recommend Dealer
Yes
Employees Worked With
Adam McCallum
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 16, 2019

"Fabulous experience!"

- Chattykathie

Leasing this vehicle was an extremely wonderful and enjoyable experience in every way! The dealership is conveniently located, clean and bright with many able and willing personell that are ready to help at any moment. Sales associates were knowledgeable and very friendly. Very respectful attention to detail was seen at all times and all questions were answered thoroughly. My husband and I enjoyed it all! We'll be back!

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Recommend Dealer
Yes
Employees Worked With
Kevin Gittens, Sylvia Donovan, Lauren Rossini
April 16, 2019

"Fabulous!!!"

- Greb's Crafty lady

Always a pleasure!! Loaner car was available and ready to go. Service was wonderful. Karen is always so friendly and explains all the service clearly.

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Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 10, 2019

"Great service at a fair price"

- Oscqc

I am driving my third 450h. Even though I do not drive enough km annually to jusrify the cost of a Lexus hybrid, I keep returning due to the positive attitude and friendly service I receive from Allan, Adam and Romeo. Perhaps they should each receive a sales commission. SnA

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Recommend Dealer
Yes
Employees Worked With
Allan Calvert
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sue Vincent
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Romeo Nissan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Adam McCallum
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chris Pinelli
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rhonda Thompson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 10, 2019

"Friendly and no charge for extras"

- Monty Mitchell

Always friendly. The service rep noticed that battery in my key fob was getting low. She asked if she could replace it, I said yes. There was no charge. The wheel well cowering had separated, a few clips had broken. They fixed it, no charge. On another service call i asked if they could retrieve a credit card that slipped under the coffee holder. No problem, retrieved and no charge. My wife and I have had other instances where we expected a charge only to be pleasantly surprised ... no charge. At London Lexus they don’t nickel and dime you. They are really want to make sure you are happy.

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Recommend Dealer
Yes
Employees Worked With
Shelby Chisholm
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 10, 2019

"Great Attention"

- Jackie

As always, the service at Lexus of London is beyond expectation. It's always a pleasure. The staff are always welcoming and the attention to detail is simply amazing. I love that you have a loaner when you say that you have a loaner! Keep up the amazing work!

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Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 08, 2019

"Delivering Satisfaction"

- JimE

Reached out to the dealership looking to upgrade my Lexus. They were able to deliver the car I wanted within one week at a fair price.

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Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kylie Burridge
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 04, 2019

"Great service!"

- Lovemylexus2

Both Karen and Romeo oversaw the most recent service of our Lexus ES. Great service as usual: professional, timely, personable and efficient. Thank you! Barry Parker

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Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Romeo Nissan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 04, 2019

"Excellent service! Highly recommended"

- stevepineau

Just back from getting service at Lexus of London and the service continues to be 5 star no matter how busy they are. Was in for winter tire and rim changeover to summers and fall out paint clean up. The 2017 RC now looks like new again. Thanks for your ongoing commitment to the exceptional customer experience!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Adam McCallum
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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