John Rossini

Lexus of London and especially our sales representative Rick Watson were an absolute pleasure to deal with. Professional and friendly as well as very knowledgeable in all aspects. Thank you very much fo Rick Watson were an absolute pleasure to deal with. Professional and friendly as well as very knowledgeable in all aspects. Thank you very much for making the purchase of our new Lexus so enjoyable. More

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Back end support for the front line staff has to greatly improved. The dealership has not kept with the sales volume improved. The dealership has not kept with the sales volume More

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Consistently meets and exceed my expectations . Staff is very welcoming and knowledgeable. All in all a very positive experience. Staff is very welcoming and knowledgeable. All in all a very positive experience. More

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Excellent service and great customer centric behaviour. Putting customers first and hassle free service from Lexus London Putting customers first and hassle free service from Lexus London More

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On Thursday, I took delivery of a pre-owned vehicle. I have been an on again off again customer of Lexus of London, not because of the dealership, but because of my penchant for changing vehicles. I now I have been an on again off again customer of Lexus of London, not because of the dealership, but because of my penchant for changing vehicles. I now have a year round convertible. I wish to thank the team…Jordan Fera, Allen Zhang, and Tiffany Zhang, The number of employees to whom I gave ratings below indicates the excellent treatment I continually receive from this dealership,and its sister dealership, Toyotatown. I gave stars to too many employees apparently as, your system told me to eliminate someone from my list! That person is Karen Campbell. I’m adding her here so she gets my thanks! More

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Adam McCallum it is such an amazing person, very professional all the time and gets the job done 110% he always goes the extra mile to make sure all guests are happy! He always goes above and beyond professional all the time and gets the job done 110% he always goes the extra mile to make sure all guests are happy! He always goes above and beyond! Thank you so much for orchestrating such a perfect detail on my truck! This dealership is amazing I used to work here a while back and every time I walk in it feels like a family. They truly set the World Standard on Quality! Clinton Micallef November 25, 2021 More

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great service and friendly people. one of the best car washes I get. Henry, my shuttle driver is a great guy. Dale went above and beyond to make me feel important to the process. washes I get. Henry, my shuttle driver is a great guy. Dale went above and beyond to make me feel important to the process. More

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The Lexus of London service team service is a 10 in my books. I have been dealing with them for over 8 year now and looking forward to many more. books. I have been dealing with them for over 8 year now and looking forward to many more. More

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I had my winter tires removed and summer tires mounted yesterday. I was greeted in the service bay and as usual had professional assistance from Karen, and pleasant interchanges with John Rossini, Lauren yesterday. I was greeted in the service bay and as usual had professional assistance from Karen, and pleasant interchanges with John Rossini, Lauren Rossini and Jordan Fera. I feel welcome and valued as a customer. More

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what a great experiences getting my car serviced during this difficult time. Staff are outstanding quality of service is best by far, I felt like I drove away with a new car. this difficult time. Staff are outstanding quality of service is best by far, I felt like I drove away with a new car. More

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