John Rossini | Page 2

I am very impressed. This was my first experience at this location and I was very impressed. The work completed ahead of schedule and the attention to detail with the car wash and interior clean is more than location and I was very impressed. The work completed ahead of schedule and the attention to detail with the car wash and interior clean is more than other Lexus Dealerships I have been to previously. I will be back, thank you! More

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Lexus of London staff are friendly and knowledgeable, the service from all the departments is excellent and reasonable. Overall it has been a great experience, from the purchasing and financing of my vehicle service from all the departments is excellent and reasonable. Overall it has been a great experience, from the purchasing and financing of my vehicle to having it serviced. Thanks Lexus of London. More

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Overall it was good.I was even more grateful for Overall it was good. I was even more grateful for finishing it on time. Thanks. I am going to visit again next service schedule time. Overall it was good. I was even more grateful for finishing it on time. Thanks. I am going to visit again next service schedule time. More

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Great service. Very happy with first visit to Lexus London. Happily answered all of my questions. Professional and knowledgeable service staff. Went above and beyond. Thanks London. Happily answered all of my questions. Professional and knowledgeable service staff. Went above and beyond. Thanks More

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I've had the most positive experience with Lexus of London. They are very responsive and timely with their service. And there are no surprises! London. They are very responsive and timely with their service. And there are no surprises! More

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Always awesome! First, there are very few issues with a Lexus. Second, anytime there is one, it is dealt with on a timely, professional and enjoyable basis. I tell First, there are very few issues with a Lexus. Second, anytime there is one, it is dealt with on a timely, professional and enjoyable basis. I tell everyone about my experiences. More

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Great service, competent and friendly staff. I have dealt with Lexus of London since I bought a used 2008 RX 350 in 2010. Tom Hiscott was my sales representative and he is a first class person. I have dealt with Lexus of London since I bought a used 2008 RX 350 in 2010. Tom Hiscott was my sales representative and he is a first class person. I have also dealt with Adam MacCallum, Romeo Nissan, Karen Campbell and many others in your service and parts departments and received great service at all times. Although I did not purchase my latest used vehicle (2015 RX 350) there, I did deal again with Tom beforehand and he tried his best to meet my needs. However, the vehicle I chose came from Heffner in Kitchener where the vehicle was the colour and had the equipment I wanted. However, I still get all my service at Lexus of London. More

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I picked up my new toy Last Sat was the finish to a quick and easy purchase for the 3rd Lexus. All have been the 350 Rx sport. I have seen and felt the vehicles transition i Last Sat was the finish to a quick and easy purchase for the 3rd Lexus. All have been the 350 Rx sport. I have seen and felt the vehicles transition in 4 years that has left me very pleased that I made this choice . This purchase was a stinger for the team to meet , however it was , done quickly and with great professionalism. I have known Sue for 4+ years and she has not changed much ,. Sue is a comfortable person to be around, and to talk to .She was always very accommodating to get the answers to my odd questions. Sue is a no stress and no pressure lady, we have all had that baddd purchase experience with the nightmare team. This wont happen with Sue and the rest of the crew. Thank you for a good experience . One last and very important item.The delivery ... We all know the excitement and the fun taking the keys. Nathan was a great guy that took me thru the vehicle and made me feel comfortable asking the same question . It was the best delivery experience I have had in my years of buying vehicles. Nathan has set the bar and I commend management for the choice of who does the delivery . He does the dealership proud. Don More

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Great service and personnel. Very attentive to every detail. Although a little pricey , we believe in the adage you get what you pay for. From the purchase through to the regular maintenance, our experience with Although a little pricey , we believe in the adage you get what you pay for. From the purchase through to the regular maintenance, our experience with Lexus of London has been remarkable. The personnel and the management go that extra mile for you always. sue, Alan, Romeo, Karen , Henry and all the staff we have encountered have made very pleasant visits. Great coffee machine, snacks and collection of newspapers too. More

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Always friendly and accommodating Prompt response to appointment requests Polite professional appearance of staff and impeccably clean, attractive facility Never have had to go back Prompt response to appointment requests Polite professional appearance of staff and impeccably clean, attractive facility Never have had to go back to correct work done More

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