"Excellent customer service. Thank you Juan "
- Maryna N
Today I've received an exceptional, over an above expected service! We are three years with this dealership and dealing with service department was always fun and stress-free. Very professional, customer oriented, efficient.
"Great sales and service"
Basil Silas was very helpful and knowledgeable in finding a good used vehicle which met our family's needs. We are very happy with our purchase and fill such a relief in knowing that we now have a very reliable vehicle.
"Juan is a great service advisor, I always get great..."
Juan is a great service advisor, I always get great service from him. I’m in quickly and out on time . He’s a great asset to your company.
"I appreciate Juan care and concern. He is always..."
I appreciate Juan care and concern. He is always thorough and respectful he knows my Saturn well and recommends only what is necessary!!! Greatly appreciated!!
Other Employees Tagged:
Thanks so much to Juan! Very Thorough!!!
"Great professional service and communication, problem was..."
Great professional service and communication, problem was assessed and action plan was Put in place, yes even during a snow storm 👍
Thank you for everything
BOUGHT A 2019 DEMO ESCALADE RECENTLY FROM CHRIS CHEEVERS-GREAT EXPERIENCE.
GREAT GUY. NOT PUSHY AND WILLING TO DO A DEAL. HE WAS QUITE NEGOTIABLE AND THE WHOLE EXPERIENCE WAS PLEASANT. I INITIALLY GOT A PRICE FROM CHRIS-HE WAS THE FIRST PERSON I APPROACHED AND THEN WENT TO THREE OTHER DEALERSHIPS. NO ONE ELSE COULD MATCH HIM NOR WERE THEY KNOWLEDGEABLE OR AS FRIENDLY.
JUAN-SERVICE TODAY EXCELLENT SERVICE WHOLE SERVICE TEAM! THANKS FOR BEING SO EFFICIENT AND LENDING ME ONE OF YOUR CARS.
"Very good service staff. Convenient location. Good level..."
Very good service staff. Convenient location. Good level of communication with customer. Friendly shuttle service crew. Vehicle generally returned in a clean condition. Could use more detail to removing grease finger prints and foot prints in the interior
"Staff were very helpful and carried out all the work..."
Staff were very helpful and carried out all the work needed it the short time they had . Im very pleased with all the work done at all my visits
"Fantastic service from a simply outstanding team"
When our 2016 Malibu Premier developed an issue with the shifter that could have become very problematic, the Service staff did an outstanding job resolving the issue in minimal time. Even though the shifter unit itself was in short supply, Cadillac Concierge Juan Orozco made arrangements to get one delivered overnight and Service Manager Shane Maginnis had it installed promptly, first thing the next morning. In particular, I'd like to thank Shane for his outstanding service. My vehicle is running perfectly again and what could have become a very upsetting situation was quickly turned into one of the most positive customer experiences I've ever encountered. I cannot speak highly enough of the entire team at Budds'... outstanding service with a complete focus on customer satisfaction. After having had an excellent purchase experience with Basil Silas and outstanding after-sales follow-up from Paul Stewart, I had already formed the opinion that the the staff at Budds' Chevrolet Cadillac Buick GMC is the best I've dealt with in a long history of owning GM vehicles. This experience with the Service Team has only enhanced my already high opinion of the entire staff at this excellent dealership.
"Great crew.Everyone I dealt with were very Professional,..."
- Pat Cipriani
Everyone I dealt with were very Professional, Knowledgeable, Friendly, and Accommodating.
I stored my vehicle the very next day for winter, and therefore won’t truly be able to evaluate the service work performed until spring. I don’t expect any issues. This Service Department is a tight ship.