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St. Catharines Nissan - Service Center

St. Catharines, ON

4.5
65 Lifetime Reviews Review Dealership

65 Reviews of St. Catharines Nissan - Service Center

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August 12, 2020

"amazing explaination while he is taking car for service...."

- chirayu patel

amazing explaination while he is taking car for service. give right suggestions always and try to help everyone as much as possible. thank you for best

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Recommend Dealer
Yes
Employees Worked With
Reece Sinha
May 19, 2020

"Service"

- Ntare6

Great interaction with customers. She Took the time to explain everything to me in details. I would definitely recommend absolutely. Bob Woodward also demonstrated great professionalism.

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Recommend Dealer
Yes
Employees Worked With
February 04, 2020

"Great service"

- shellycousineau1

Thank you Jason Smith for taking care of my service needs at this time. I will be bringing in the vehicle for servicing here. I live in the falls and it is worth the drive

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Recommend Dealer
Yes
Employees Worked With
January 31, 2020

"Took Good Care of my Murano"

- Re-tired Steve

Samm took good care of my Murano even when we had to move up my scheduled appointment by one day due to a worn out starter and a no start situation. My 2009 Murano, with over 329,000 kms on it, has never let me down, until recently when it wouldn't start at the end of the business day. Samm and the rest of the service staff quickly helped me get my Murano into the dealer for the next morning, determined the starter was the cause, informed me of my replacement options, ordered in the part that day, installed it, performed my other scheduled work as well and had me back on the road at the end of the day! Great work Samm!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Reece Sinha
January 28, 2020

"Christopher van wiechen I owe a big thanks to for getting..."

- Pustinjedias

Christopher van wiechen I owe a big thanks to for getting me my car and fast tell ya that guy can definitely sell a car he went head over heels helped me large to make sure I got the car I wanted freaking car genie that’s for sure give this guy a bonus cause he does such a great job you know! All in. All definitely satisfied customer

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Recommend Dealer
Yes
Employees Worked With
January 18, 2020

"Working with Christopher Van Wiechen was a very easy and..."

- 28sir

Working with Christopher Van Wiechen was a very easy and accommodating experience. He listened to our needs and secured our vehicle in an expeditious and efficient manner.

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Recommend Dealer
Yes
January 09, 2020

"Was great and easy to deal with and the people gave me..."

- jasonphilip46

Was great and easy to deal with and the people gave me the best service ever..good job you guys.and I would send anyone i there if they want to buy a car

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Recommend Dealer
Yes
Employees Worked With
December 11, 2019

"excellent"

- cranny1959

brought my daughters car in having some problems with aeb , and the service i received from Jason was excellent, explained the problem and was setup with a courtesy vehicle,Thanks

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Recommend Dealer
Yes
Employees Worked With
October 08, 2019

"I honestly am very impressed with the quality and honesty..."

- Joe

I honestly am very impressed with the quality and honesty shown at this dealership. I applied through Canada Drives and they were the only ones out of all the other dealerships that were able to help me get a car in my budget with low rates and perfect car shape. I highly recommend you check them out, they will take care of you 100%!

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Recommend Dealer
Yes
Employees Worked With
September 05, 2019

"Staff Friendly, Manager quite the opposite"

- napper14

Went to this branch for a oil change as I usually do as I work 5 minutes away and use their shuttle service to get to work and back to the dealership at the end of the day. On the way back to work the shuttle driver who know my requested time says "oh by the way I wont be able to pick you up when you want I have another pick up around the corner 15 minutes earlier and once I drop him off and come get you and bring you here it'll be past my shift so he tells me to take time off work or get a cab. So at this point I am s.o.l cause my cars already at the dealership and I have to get back so I have to take an hour off work and lose pay because of this so its convenient for the shuttle guy to come pick me up. So I talk to the front desk employees two younger men who understood what I went through was unnecessary and shouldn't of been dealt with the way it was so when they got the manager Mr.Steve Secord and explained the situation to him he just looks at me and says yeah that sucks its your problem and just had 0 customer service skills and just treated me like I was not a valued customer at all. I'll be taking my business to a different Nissan Dealership from now on if I even deal with Nissan at all from this point on

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Recommend Dealer
No
Employees Worked With
Steven Secord
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