St. Catharines Nissan

I highly recommend Nissan for both purchasing a car and for their service department. Every time I enter that building, the staff is friendly welcoming and very knowledgeable. They’re always helping you to for their service department. Every time I enter that building, the staff is friendly welcoming and very knowledgeable. They’re always helping you to get done whatever has to be done. More

Very nice people. McKayla made me feel like I was a valued customer. While in the show room waiting we interacted with others and they all made you feel welcome. McKayla made me feel like I was a valued customer. While in the show room waiting we interacted with others and they all made you feel welcome. More

The service department is friendly, helpful, professional and on time. Frank and his team are amazing! and on time. Frank and his team are amazing! More

Friendly service nice people work was done quickly and promptly was a nice change I look forward to coming back promptly was a nice change I look forward to coming back More

Disappointed in service… I was told that a faulty airbag sensor was my fault for an empty water bottle rolling under the seat and touching against it. I asked the service manager Frank to have a second look sensor was my fault for an empty water bottle rolling under the seat and touching against it. I asked the service manager Frank to have a second look he said he would get back to me, he never did. I recently waited five weeks for Nissan Canada to send some faulty valve sensor to the dealership, which is utterly shameful on behalf of Nissan Canada to not have these parts in stock on new vehicles. I’ve had a long-standing relationship with this Nissan dealership over 10 years for brand new vehicles in several family and friends referred successfully… after my recent experience with service I will no longer attend this dealership or purchase a Nissan again…. Oh, and this is the same dealership that previously sold me a two-year-old vehicle that was in an accident over $2500 and did not disclose it…. OMVIC would love to see this, and I still have all the paperwork to prove it. Unfortunately, after a decade, I will no longer be attending here not even for service. More

Update to my previous review - I would like to correct my rating from 1 star to 4 stars. My previous 1-star review was written in a moment of frustration and after that the team at Nissan followed up wit my rating from 1 star to 4 stars. My previous 1-star review was written in a moment of frustration and after that the team at Nissan followed up with me and helped resolve the situation. I appreciate their attention and professionalism. Thank you for addressing my concerns. More

Excellent Service Quality Gaurantee . .personally I bought a new truck in 2023 The Team At Niassan Always Listen An Taken Care Of All My Services .personally I bought a new truck in 2023 The Team At Niassan Always Listen An Taken Care Of All My Services More

Helped me alot to find and fix problems or other things with to get it back looking brand new! with to get it back looking brand new! More

The first person you speak to can make all the difference. Thank you Leanne for your welcoming and courteous manner. Thank you Chris for always being the eyes and ears for the service departmen difference. Thank you Leanne for your welcoming and courteous manner. Thank you Chris for always being the eyes and ears for the service department. A special thanks to Steve in the automotive department for trying to help us not so techie people figure out how to make changes to our computerized modern vehicle More