I had very bad experience with Yonge Steeles ford - sonny
I had very bad experience with Yonge Steeles ford Lincoln. I bought the Ford Lightning from them in August 2023. Since then the Ford lightning has a problem with it's Frunk and some OTA Software update services (letter 23B70 from Ford company) in Nov 2023 I try to call and setup service appointment with Yonge Steeles ford' service department but its so hard to get though their system and unfriendly services call center. I complaint to my Sales Rep (Mr. Aravind) and got the name of Service person, Mr. Tony Soprano, he said he will call me back to schedule the service but he never call back, I try to call him a few more time and give up. Finally I have to call and get the service with Yorkdale Ford Lincoln, all my truck problems were solved smoothly within a week. even though I didn't buy the truck from them.
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