182 Ontario Chevrolet Service Centres

I took my car in for an oil change and seasonal tire - Chris

I took my car in for an oil change and seasonal tire swap. The service I always receive from Greg and the team at Peter Smith is professional and excellent. It is for this reason that I continue to bring my car in Peter Smith for servicing. Thank you Greg.

Ricco provided me with exceptional service. - Monaco

Ricco provided me with exceptional service. He worked with me to plan a service that was needed immediately and in the future. As a consultant, he demonstrated the right course of action by performing my alignment now, and holding off on the brake Servicing. We agreed to perform the brake work in the spring when I swap over my seasonal tires. I really appreciated his professionalism and expertise during my visit there and I highly recommend him.

Juan (Service Manager) your remarkable work stands out. - Reihaneh

Juan (Service Manager) your remarkable work stands out. I’m forever grateful. Thank you immensely!

I had a great experience with the service advisor Mr. - Anse T Mathew

I had a great experience with the service advisor Mr. Adam Limbrick. He was a very friendly and knowledgeable person. He explained everything to me and the repairs were done promptly. I am completely satisfied with his way of customer service. Good Luck Adam.

Purchased a 2024 Equinox EV and realized the heat did not - Gord Kinden

Purchased a 2024 Equinox EV and realized the heat did not work. After having my car for 4 weeks and GM not being able to resolve the issue, The dealer took a brand New 2025 Equinox EV off the lot and allowed me to drive that while they tried to figure out what was wrong with my car. I have never had a dealer go that far to ensure I was satisfied and felt that they cared about the problem I was having.

We have purchased a vehicle from Bill and he was great , - judykyle2542

We have purchased a vehicle from Bill and he was great , but the most important thing he and his wife did for us was take the time to stop and save our precious pup from a busy highway. All around good guy ( and gal) and we couldn’t thank you enough.

Great accommodation in all facets of visit is the key... - campbellshdwe

Great accommodation in all facets of visit is the key here.! Good work with friendly service.

Friendly, knowlegeable advisor who seems to care about - Jdomazet

Friendly, knowlegeable advisor who seems to care about his customers. I would deal with him in the future.

Service advisor always kept me informed of what was - PCJack

Service advisor always kept me informed of what was happening with my vehicle even after a few delays. The only thing I did not like I was given a Dodge product to drive while my truck was in for service.

The dealership service department and parts department - rdabous

The dealership service department and parts department should be rated the best in terms of it’s service.

Since the new ownership took over, the Service is - stevebullock1961

Since the new ownership took over, the Service is terrible . I received at least 3 offers to trade in my Cadillac and even brought it in for an appraisal on a new one. No response from ANYONE. Also booked an appointment for an oil change online, no word or confirmation from the dealer, which online person said they would. Asked on my outstanding 0% loan balance, nobody ever got back to me either. Computer system is DOS, so G.M. will most certainly loose business. Oil change and tire rotation with a brief inspection took over 2 hours! Labour was almost as much as everything else. I'm very disappointed as the person in the Service Department was one of the most dejected, sad excuse for customer service I've ever seen. By the way I'm a G.M. retiree and former Union Representative who looked after 24,000 members as a Service Representative, so I know how to treat customers. Not sure if I will go back to Premier again.

Bob is excellent communicator. - davidhaslam2135

Bob is excellent communicator. He keeps me up to date on what they find and what I have to authorize in order to get the results I want and need.

I am not sure whether you received my review which I have - shahrokh.marzban

I am not sure whether you received my review which I have tried to send a while ago and stuck with password correction. But others’ one Star review hurts me a lot for sure they are not genuine or may be ….. Roy Foss offers the best sales and service in tiwn for which for the last two years I have applied for Salesperson too. I know Toyota Newmarket up to Porsche JP Downtown and Shahin the owner of DAG . Customers are like patients, GM like Surgeon and Roy Foss Thornhill like the best nursing team to support patients, as after sales means more than the sales itself. Thanks the management, Nick my salesman whom I purchased several cars from him from Camaros , Corvette for a friend, …..and now my Blazer with Jacky’s support. And Service the manager, David as an advisor and gorgeous Lauren to close the service. While waiting enjoy the best coffee in town.🙏

Arrived 1 week ahead of appointment for an oil change. - Tibbs

Arrived 1 week ahead of appointment for an oil change. Efficiently added in and on the road shortly.

why does the service take so long at this dealership? - jmarkou

why does the service take so long at this dealership? i was in to have my tires mounted and balanced and so far it has taken over 2 hours. the service desk staff said that he would have me in and out quickly and to wait in the lobby. he didn't ask for my phone number so i was stuck there. After 30 minutes he came out and told me the tires were worn and that they should be replaced and then mentioned some other stuff that could also be done. the total would have been over $1000 dollars and i would have had to wait longer for them to bring the tires in from somewhere else. I said I didn't have the time today and have to be at another appointment. After that everything seems to slow down. If they already have my car in the shop and have looked at the tires why does it take another few hours to get the job done? I'm guessing cause i didn't want to pay for anything extra

Do NOT. - david_holness

Do NOT. I have a Buick. They did not fix my car, and in fact they did not understand what the problem was. IT'S A BUICK. They didn't know what was wrong with a BUICK. That didn't stop them from charging me though. When the problem resumed 2 months later, their response was indifference. No accountability, no ability.

These guys nearly blew my engine - Rick

I had purchased a car and brought it to them for a full checkup. two weeks later as i'm driving the engine coolant light comes on. I had no leaks and the radiator was only half full. No to mention parts they changed that my mechanic told me would have cost me half the price. Total neglect in their part. I wouldn't bring a wheelbarrow there for service. I bet Canadian Tire has better mechanics. No more dealerships for me. Find a good mechanic and save lots of money!!!

great dealership service - brian

I run a business and time is very important to me. fast and efficient. ònly recommend what is needed. service is done right and would recommend highly.to all who need their vehicle fixed right the 1st. time.

Fast and Efficient - tmakila

Drive through service fast and efficient and offered to wash my truck after oil change, also checked and replaced cabin air filter. Would use again

Stress free service and outstanding support - Snazzynazzy

My wife and relocated to Guelph recently and one of our concerns was getting our vehicle serviced. Our plan was to visit a few locations and interview the service teams. Our first and last stop was Barry Cullen. This was due solely to meeting with Jacques Boily. He was/is very pleasant to deal with and explains the required service fully and so far we have never been disappointed. Our concerns about having to leave our dealership in Brampton were completely removed. Barry Cullen is now our preferred dealership mainly due to Jacques Boily. Overall we have had very positive interaction with the service department.

Terrible service and no ownership of mistake. - Canada1970

Terrible service! Purchased a Buick Verano from another dealer and took car in with oil consumption problem while covered under warrantee. Found out there was a bulletin from General Motors describing that exact problem and recommending an oil drip test then a piston and ring replacement if necessary. Dealer changed the oil and did not complete test. Bayview said there was no bulletin. Told by the mechanic to monitor oil consumption. Took car back in after problem continued and was told the warrantee was three weeks expired therefore we were liable for cost of piston and ring replacement. Called General Motors and they claim dealership is claiming that they did not service or diagnosis problem. Since we did not have to pay for the oil change there was no paper trail regarding the problem before warrantee ended. Bayview refused to admit we did make an appointment and car was seen regarding the concern. Now they want us to pay for a drip test, piston and rings exactly what the bulletin recommended. Completely unethical.