I drove to the dealership for a free oil change while my car was not quite a year old. Also, the protective piece of rubber below the front of the car had come down. I was seen right away, but before filling in the work order, Angelo clearly and simply explained all the "techie" things which had confused me for the past 11 months. He then filled in the work order, all under warranty, and said my car would be ready in about an hour. I went to buy some breakfast at the cafeteria, where I was sent to the front desk to get a Free Breakfast card. I helped myself to some free coffee, and was given a delicious breakfast, perfectly cooked, and had no sooner finished it, than Angelo appeared to tell me my car was ready! Everyone at the dealership was friendly and welcoming, and I left smiling, and wondering when I might have another reason to spend some more time there.