I had no appointment but had a flat tire, and needed a new tire. I dealt with Faruk Tilly. He called right away and place an order for a new tire. I also had another issue with my car, and asked if I could book an appointment to have this issue looked at. This was also looked at while they waited for the tire to be delivered. A new part is needed, and has been ordered. A temporary fix was done, and I was assured that I could drive with no issue, all was safe.