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Falls Chevrolet Cadillac Buick GMC

Niagara Falls, ON

4.9
6 Lifetime Reviews Review Dealership

5888 Thorold Stone Rd

Niagara Falls, ON

L2J 1A2

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6 Reviews of Falls Chevrolet Cadillac Buick GMC

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July 10, 2020

"Today i got my new truck and Jeff Paterson helped me in..."

- vejsil1964

Today i got my new truck and Jeff Paterson helped me in the process. This is my second new truck and one used van I bought it in this dealership. in 2016 i bought new truck Chevy silverado and that time I met Jeff and I can honestly said I liked him from the start. When he saw me looking for new ride he approach me and said .."hi ..my name is Jeff and I am not bothering you with anything, fell free to look anything you like and I"ll be on side to answer any question you my have. I loved it that unusual approach. when I picked what i liked he help fast and professional to go true the process....So now four years later I decide to purchased something new. It was the time to contact Jeff. Idid have his business card and I called him. I"m not easy buyer to deal with but he was patient and take time to find what I'm looking for. That was about two weeks ago. He called me this week Tuesday and told me that he got something I was looking for. He showed me black GMC sierra Evolution and me being me I told him that I"m not fan of black colors. He said If I like truck and all options truck have he will look to find another color. But after test drive and when my family see the truck it was deemed to be with me. I simply said I'm taking it. Everything else was easy and he presented several different option to buy or lease. Talking to Jeff it was like you dealing with friend. To anyone who read this review and meet with Jeff he will know what I"m talking about. Professional, effortless, and painless.

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Recommend Dealer
Yes
Employees Worked With
Jeff Paterson
October 09, 2019

"We love our new Grand Sport ! "

- Wilmer

We just purchased two new vehicles at Falls Chevrolet and are extremely happy with the sales staff and service department as well . If you want great customer service take a trip to Falls Chevrolet and experience their excellence !

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Recommend Dealer
Yes
Employees Worked With
Gary Martin , Dominic Vitale , Anthony Rizzardo
June 21, 2019

"Attentive service "

- Jack&Virg

Lorenzo spent a lot of time informing us of our new vehicle.. showing patience and kindness. Upon receiving our SLT Terrain he was careful to explain all important features.

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Recommend Dealer
Yes
Employees Worked With
Lorenzo Medico
July 31, 2017

"Wouldn't go anywhere else"

- Johnthecarguy

Very positive experience. Very friendly people, nice facility, and no pressure salesmen. I have now purchased 2 different chey trucks from Falls, and I service there regularly. Highly recommend.

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Recommend Dealer
Yes
Employees Worked With
Brian Beninger
February 07, 2017

"Service Department with a Heart"

- Tetta740

I brought in my car for an oil change. They rotated my tires and noticed some brake and suspension issues. The service guys took the time to explain it to me in easy to understand way. They suggested the work unlike other places that tend to try and scare. They washed my car after repairs were done. All the advisors work like they are family. Eager to help each other and their customers. Definitely come back again. Love this place!?

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Recommend Dealer
Yes
Employees Worked With
Nick, Frank and Anthony
October 29, 2015

"RIPP OFF DEALERSHIP"

- GMGUY

I Walked in to the dealer ship today and seen a 2015 GMC Sierra Denali (DEMO) Truck has some km on it and claiming with all the discounts and incentives that i would be getting a great deal at $75,000 for the truck. Do not go to them to buy new. Search other dealerships you will find better deals.

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Recommend Dealer
No
Employees Worked With
Gary Shura
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