Royal Chevrolet Cadillac Inc.

Went there for oil change the very next day I so a rip in my driver seat wasn’t there the day before they told me that’s just ware and Yair on a 3 year old 70000 solar cadillac my driver seat wasn’t there the day before they told me that’s just ware and Yair on a 3 year old 70000 solar cadillac More

Just purchased our second Cadillac here from Gail. Such a great experience. Our sales rep Gail made this purchase effortless, putting together a great deal along with a generous trade in allowance. Such a great experience. Our sales rep Gail made this purchase effortless, putting together a great deal along with a generous trade in allowance. We’re thrilled with our new Cadillac Optiq. Thank you Gail for your guidance and knowledge. Highly recommend this dealership if you’re looking to purchase. More

Told me I needed brakes took it to another dealer 2 months later and told me my brakes are good phoned me in march to change my summer tires lucky I said no not happy months later and told me my brakes are good phoned me in march to change my summer tires lucky I said no not happy More

Went car shopping for a month, found my new used car at Royal, Sam T was the salesperson told me all about the car. We went for a drive, Sam explained features of car while test driving. They met my target Royal, Sam T was the salesperson told me all about the car. We went for a drive, Sam explained features of car while test driving. They met my target price. They even delivered the car to me. Great experience thanks Sam T. More

Disappointed in the service department. Had a steering issue with my 2017 cadillac. Took to royal on two different occasions and they told me until something mechanically goes wrong with it Had a steering issue with my 2017 cadillac. Took to royal on two different occasions and they told me until something mechanically goes wrong with it (according to what they said my warranty company said) Warranty company told me to take it somewhere else so I went to McMaster. Not only did they do a diagnostic on my car they also took the time to contact my extended warranty company and low and behold they replaced my whole steering rack plus did an alignment all of which was paid for through my warranty. We have been long standing customers of Royal Chev however they have lost our business along with many of our friends and family. Will be taking all our business now to McMaster as I was treated with the utmost respect and I was not made to feel stupid or dumb. More

Royal Chevy, and excellent dealer and great staff to work with and very accommodating.Their sales representative Alex was friendly and willing to work with new buyers from his dealership. Would recommend! with and very accommodating.Their sales representative Alex was friendly and willing to work with new buyers from his dealership. Would recommend! More

Dishonest, unless you're from here I would not recommend buying from this place. Will never consider going here ever again. buying from this place. Will never consider going here ever again. More

Purchased my 3rd used car from Royal and am very happy. All touchups were done prior to pickup but noticed small star crack in windshield. Royal replaced windshield, no questions asked. All touchups were done prior to pickup but noticed small star crack in windshield. Royal replaced windshield, no questions asked. More

I bought a used car from Michael and he was amazing, also had to deal with Ryan the sales manager over an issue I had with the car . Natasha the service representative took care of all the repairs and made had to deal with Ryan the sales manager over an issue I had with the car . Natasha the service representative took care of all the repairs and made the experience a pleasant one. I have never bought a car from any dealership that went above and beyond to make sure I was completely satisfied. I cannot say a bad word about this dealership. Thanks to everyone!! Clifford Lloyd More

Was sold a truck with clean car fax , but after 2 years the front fender has cracked and that’s how I found out it was in an accident and repaired before . Beware because it’s very disappointing dropping 4 the front fender has cracked and that’s how I found out it was in an accident and repaired before . Beware because it’s very disappointing dropping 40k and finding out it has been hit before . More