I bought a late model used Buick Enclave from NewRoad Subaru but it was delivered to me with some issues and I had to take the car back to have it repaired by NewRoads Buick. Fully reconditioned NOT REALLY!
I was nervous about this vehicle because the issues should have been repaired before the car was delivered to me.
While the car was in getting the repairs , I asked to have a full diagnostic check done at my expense.
Had a full diagnostic but it wasn’t disclosed that the vehicle had an issue with the OnStar system. Later when I tried to subscribe to the service I was told that it was inoperative and had to be serviced at a dealer
I was told later that NewRoads does not have a technician who is OnStar trained and they would have to go outside for the service to be performed..
They neglected to offer any assistance for this issue and I was left feeling very disappointed and I feel that my dealer experience was very poor.
I would never recommend NewRoads dealerships to anyone.