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Excellent - Service
Service Department is excellent. Have been dealing with the same people for over 15 years and three GM vehicles. Always feel welcome and completely satisfied with service received.
Top Reviewed Service Specialists At This Dealership
Big thank you to Chuck Erb and Susan Riddell for selling... - AidenCrane
Big thank you to Chuck Erb and Susan Riddell for selling me a another beautiful vehicle. They always work around you’re schedule. Thanks again for the great service!
Tammy - joyce and moe
Tammy has been giving us the greatest service possible as she knows her stuff with our impala
and getting to root of the problem in quick time. We would recommend Tammy to our friends with no hesitation.
We love our new Grand Sport ! - Wilmer
We just purchased two new vehicles at Falls Chevrolet and are extremely happy with the sales staff and service department as well . If you want great customer service take a trip to Falls Chevrolet and experience their excellence !
Amazing Service! - Toxix
Cannot thank Brady (Corvette Service Technician) and the rest of the service team at Forbes Motors.
Coming from Mississauga, I must have passed 6+ GM/Chevy Dealerships and Service Centers on the way to Forbes Motors.
I was referred to Forbes Motors in one of the Corvette clubs and was told that if I ever needed warranty work or service to only go to Forbes and have Brady work on the vehicle.
Brady took his time working on my vehicle, explaining what he was doing and how it was going to either change, improve or resolve the issues I was having with my Corvette Grand Sport.
Totally awesome Service - MAC
My car was experiencing an intermittent Driver Assist Warning. I took it to the dealership for service and although they ere unable to quickly troubleshoot the problem I was given a free rental car until mine was repaired. as the vehicle was still in warranty.
Great - Mparsa
Thanks for the great service! We came here needed urgent care and they went above and beyond to do what they can for us in minimum time.
Mercedes Benz Service - Albert8500
Great Service from the crew at NV Euro Motor Works Markham.the shop was filled with European Luxury Vehicles, Clean waiting area with wifi ,did i mention the coffee.
great service - atlas
I have great respect for this service department. My 2010 Chev Equinox had a temperature and moisture sensitive electrical problem, presenting a difficult diagnosis.I was kept well informed and was supplied with a courtesy vehicle. After many weeks it has proven to be completely fixed so am sending sincere thanks to all concerned. Bob B.
Highly recomended and so helpful - Carleton Place Ont. Canada
Our 2013 Chevrolet Equinox broke down in Florida on January 29 2018 and had to be towed to Dyer Chev, Vero Beach. They initially said that the work would be completely covered with the 5 year/100,000 mile warranty. This was for a defective transfer case that deteriorated from the inside out and had to be replaced. The vehicle had 48,243 miles on it. Dyer Chev. changed their mind and told us that it would cost us between $ 2,000.00-$ 3,000.00 American dollars.
Taylor Automotive staff were right there to completely assist us in any way possible. Their Goodwill assistance plan came through after we returned to Canada and gave them the defective part.
Excellent, friendly, professional staff, and would recommend dealing with Taylor Auto for both sales and service.
Terrific - jeff
Went to White Oaks Collision on the advice of a work colleague. They understood exactly what I was looking for and delivered beyond my expectations. Nice, clean facilities with an exceptional staff. Thomas deserves a raise.
great experience - Jonny
great attention to detail, on time and delivered as promised.
friendly staff nice waiting area. Scott Garrett is the best service person i have had the pleasure of dealing with.
Great Service - barnacle
It was a pleasure dealing with Heuvelman's today. Service needs were met as requested. Questions were answered and explained to my full understanding. Lorie is a great service advisor and she shows a genuine interest in the customer.
Top notch service and quality work - VanWolfe
Had an accident with my Cayenne S recently and the dealership and body shop have been outstanding. They are handling issues with the insurance company, ensuring we get all the quality service, parts, body work and damage inspections we really need. The work is ongoing, but based on this and my prior experiences with Marks, I wouldn't even think about going anywhere else for my Cayenne's ongoing care.
Love going to this dealership. Serviced oil change and... - Lizon
Love going to this dealership. Serviced oil change and checked headlights and fixed problem. The staff at this dealership are very nice. Worth going to North Bay .
Friendly & professional - Gmvinny
McGee Motors has had me in there trust now for 15 years + every vehicle I have bought they have looked after my fleet over these years ,with professional work & curtious that is best quality I have ever seen. I'm glade to be apart of their family. PS, keep up the standards.you have set had have fun doing it.
60 POINT INSPECTION - routhier/john
ALWAYS GREAT SERVICE WHEN I COME TO STRICKLANDS I ALSO LIKE THAT YOU WASH MY CAR WHEN YOU SERVICE & HAVE TOLD MANY FRIENDS ON THE FK WORK RIENDLY & QUICK WORK YOU DO
Fast and curtiousThey got me in the same day and the... - Davew3
Fast and curtious
They got me in the same day and the work was completed in no time.
Knowledgeable and friendly and clean work environment.
Oil change quick lanes - Ryan M.
I just want to give a feedback about my visit today to get oil change for my vehicle.I arrived at the shop at 5:20pm today to get oil change and then this guy approach me and ask if i want the service and then i said yes.The person who work there said that they will not accept me because the cut-off is 5:30 so i check my watch and i still have 10 more minutes prior to the last call but he said that they are short staff so they will not going to accommodate me anymore since they are two cars inside the bay waiting to be done.I came from the southside just to be there and do the oil change but it end up nothing,I just want to give my opinion regarding this matter because last time I went there to get oil change they said to me that the waiting time is more than the normal which it takes me almost two hours and I have no choice but to I wait since I’m there anyways considering coming from the southside.You have a quick lane to do oil change but you always short on manpower,hope you can resolve this problem more especially for the benefits of the customers that been loyal to your company services.
Poor service - Brian
I made an online service appointment on April 25, 2019 for scheduled maintenance on a 2018 Silverado HD for May 2 at 09:30 and received a confirmation e-mail from Applewood confirming the appointment.
When I arrived shortly after 9:00 on the May 2, I was advised that I did not have an appointment. When I advised that I had a confirmed appointment booked online, I was told that unless I could provide proof of some sort that I would have to book another appointment for about a week later.
Well, I didn't think I would need to print off my confirmation e-mail but I guess I was wrong.
I absolutely do not recommend Applewood as they cannot even honour a simple service request.
Stress free service and outstanding support - Snazzynazzy
My wife and relocated to Guelph recently and one of our concerns was getting our vehicle serviced. Our plan was to visit a few locations and interview the service teams. Our first and last stop was Barry Cullen. This was due solely to meeting with Jacques Boily. He was/is very pleasant to deal with and explains the required service fully and so far we have never been disappointed. Our concerns about having to leave our dealership in Brampton were completely removed. Barry Cullen is now our preferred dealership mainly due to Jacques Boily. Overall we have had very positive interaction with the service department.
Go here if you like being treated poorly! - Ian2015
Purchased a brand new 2015 Colorado from Brian Cullen Motors. Brought my truck in for service as the key was getting stuck in the ignition. I was told that my warranty had run out and that I would have to pay $689 for a shifter. The truck has 50946 km reading on the odometer. "Professional Grade" I was told. GM Canada explained that they would be in contact with the service manager to see if there was something that could be done to lesson the cost. The service manager I was told would want to meet with me at the very least. I didn't expect my repair to be free. When I went to pay for the repair, the service department had closed and left my file at sales. The employee I dealt with was very nice until I paid the full amount and was asked to sign some papers. What was I signing I asked? As I have already paid. Her response was "don't worry, you will get a copy. As I began reading the documents the employee turned her attention to the phone. No thank you for your payment, nothing. I walked out and got into my truck, only to find grease on the seats and boot prints on the carpet and floor mats. This is not the first time I have had to deal with Brian Cullen's Service Department, and this time it was no different than the others. I have since found a better dealership in Welland, so I guess I should thank Brian Cullen's Service Manager and Department for treating me so poorly for 4 years that it forced me to go elsewhere.
Staff knowledgeable, friendly & very respectful of my needs. - Flowers
As a senior it is very refreshing to find a Dealership with such a vast understanding of my needs, Respectful & they go beyond their expected services. They are like family to me & greatly care about my concerns for safety. So refreshing they are the best Dealership I have dealt with.
Best Service! Class act staff, service manager and mechanics - Canuckers
I have been have some issues with my special edition corvette and instead of going to a Barrie dealership where I live I drive to Newmarket because the advisors are always friendly and helpful and John (super corvette mechanic) takes extra care of my toy and finds and fixes some complex issues other dealers couldn't find. Last but not least Nunzio the service manager has always made sure I have a car ready, extra attention and always ready to make sure I'm satisfied with my experience at New Roads. It's worth the extra drive to Newmarket and New Roads for exceptional service.i always recommend them to clients and friends
Express Oil Change - skanthas55
Was asked to come in at 7:30 am and service advisor did not show up till 7:40. Then he says mechanics don't come in till 8 and he would need an hour after that to do my oil change. His reply was I wouldn't have to wait in a line-up. Now the time is past 10am and no explanation and no apologies. Last time I deal with Roy Foss.
6 Days to Replace Brakes - $2300 BILL!! - AJ99
I had dropped my car off on Thursday to replace the brakes. It was promised that it would be finished by Monday. I had not received a call Morning. So I called the dealership Monday morning, afternoon, Tuesday morning, afternoon, only to be transferred to a line that no one answers. i asked for a shuttle to pick up my car, they said they sent the shuttle but no one came.
I had been waiting for 6 days total, until I went to the dealership on Wednesday afternoon to pick up my car. That is when I met the Service Manager: MARK REED. I asked him for my car. He said that he would not give it to me. Being as it was a company car (the company I work for) he said that it was not my car. i brought the car to this dealership and he would not give it back to me.
I told him I cannot wait any longer for my car and I would take it to another dealership for repair. He still would not give me the car. I told him I will be making a formal complaint. A complaint has been filed with BBB, Chevrolet Head Office and my company's fleet service. I picked up my car at 5 pm where I had received a bill of over $2300 for brake service!!!!!!
I had not been notified of the other servicing that was performed. I have never been more disrespected and treated like garbage. The dealership manager took me aside and told me he was understaffed the day prior, which didn't explain the other 5 days my car was at the dealership.
I write this review in hopes that no one else is treated the way I was when I had taken my business to this dealership. Telling me that the car I brought to this company was not mine was disgusting to hear from a SERVICE manager. Not communicating with me about what will be worked on my car and over charging was the last draw. I will never bring my car to any Chevrolet/GM dealership. This has been the worst experience I have ever had with any shop. Completely disorganized, rude and terrible communication.
Prompt and efficient service - Steven
Love these service guys (and gals). They are all so friendly and professional. I wouldn’t hesitate to recommend them. Worth the drive to Bolton
Fast and excellent workmanship and service! - Elantra Lady
My 2016 Hyundai Elantra was in a minor accident (front bumper and fog lights), my dealership recommended the Collision Centre. The Insurance appraiser looked at my car on a Thursday afternoon, the parts were ordered, came in on Monday and I had my car back Wednesday!They even detailed the inside of my car! Mauro was friendly, courteous, great customer service! I would definately recommend them!
Customer Service is a foreign word. - Disgusted
1st visit- kept the car for 5 days and never returned my calls. Main problem was a broken door handle. I also pointed out that I was having electrical dashboard trouble since the car was still under warranty. They could not isolate or fix the problem. Told me to return when the problem was more consistent.
2nd Visit- Brought car back 6 months later when Dashboard was almost inoperable and was told that since the warranty had expired 4 months prior they would not fix it with out a substantial amount paid despite the fact that they had made note of the problem on 1st visit.
Car is 2.5 years old and has less then 42000 km on it.