Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Back

Premier Cadillac

Windsor, ON

4.0
10 Reviews
Call Dealership (519) 969-6000

500 Division Rd

Windsor, ON

N8X 5C4

Directions

Filter Reviews by Keyword

repair make appointment recommend dealer

By Type

10 Reviews of Premier Cadillac

May 01, 2024

I went in for a scheduled oil change. Employees were friendly and helpful. While waiting, employees walking by always acknowledged me, one even offering to get me a coffee or water. Nice! More

by NED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t know any employees name in service dept
Report | Print
Helpful
April 30, 2024

The dealership is very friendly very knowledgeable easy to deal with and location is very good More

by bszekely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corridor santrosia, Jordan Smith
Report | Print
Helpful
April 30, 2024

Car was picked up on time, service was performed as requested and car returned in a timely manner. More

by oldgzzrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Black Cap driver, Katie Black, Jordan Smith
Report | Print
Helpful
April 30, 2024

Great service and smooth process of buying my new Cadillac. Tarell was so helpful and answered all my questions. Definitely will recommend to friends and family members looking for a new vehicle. More

by Mariam sbeiti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarell
Report | Print
Helpful
April 26, 2024

The staff was very knowledgeable and informative. They were polite, friendly and thorough in their multi point inspection. More

by Kdrenaud22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Black, Jordan Smith
Report | Print
Apr 29, 2024 -

Premier Cadillac responded

Thank you for the great review. The team we be pleased with your feedback. Thank you

Helpful
April 25, 2024

They need new management. I have zero confidence in the current group, having been disappointed repeatedly. More

by Carolyn.butzer
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not going to name anyone in particular
Report | Print
Apr 25, 2024 -

Premier Cadillac responded

Hi Carolyn, Thank you for taking the time to leave us a review on your experience. We in fact do have a new service manager her name is Kristina Card. Please feel free to reach out to Kristina at your earliest convenience at 519.969.6000

Helpful
April 25, 2024

It was yet again a disgusting experience filled with rude employees and terrible customer service . More

by Ironwill360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager and service tech all three very rude and abusive. This has occurred 6 of 7 visits since buying the car from them , Jordan Smith
Report | Print
Apr 29, 2024 -

Premier Cadillac responded

Hi Ironwill360. We’re sorry for your experience, please feel free to reach out to us at 519.969.6000 ext 222. Thank you

Helpful
April 20, 2024

Great repair on brakes and alignment but I was disappointed they didn’t wash the car as they said they would. More

by Lespera4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Black, Jordan Smith
Report | Print
Apr 25, 2024 -

Premier Cadillac responded

Thank you for leaving a review. Please reach out to Kristina at 519.969.6000 and we will ensure that your vehicle gets washed. Thank you

Helpful
April 19, 2024

Service booking inconsistent in response and appointment confirmation. Most recent appointment took three attempts to book. More

by aaronmichie70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Black, Jordan Smith
Report | Print
Apr 21, 2024 -

Premier Cadillac responded

Thank you for the response! We are working on new things to streamline this process.

Helpful
April 16, 2024

This is a fantastic dealership with and amazing team of people, I highly recommend! Top-tier customer support. More

by user123456
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Report | Print
Apr 19, 2024 -

Premier Cadillac responded

Thank you for the great review. We can’t wait to see you in store next time!

Apr 25, 2024 -

Premier Cadillac responded

Thank you for the 5 star review. We can’t wait to see you next time.

Helpful