55 Ontario Cadillac Dealers

Chris was grateful for the friendly service I hope your - Hee kim

Chris was grateful for the friendly service I hope your business propers in the future

Dedication to satisfying their customers' needs and - Kcwall4

Dedication to satisfying their customers' needs and standing behind the cars that they sell. They take care of all the details.

Matt was great to deal with. - mannymanwello

Matt was great to deal with. Smooth seamless and fast transaction. Very professional would highly recommend.

We had an incredible experience with Brady from the time - Liz

We had an incredible experience with Brady from the time we sat down. He listened to our needs and wants. He was very professional and patient and was able to offer a few choices of what we were looking for. The whole team was accommodating after our vehicle had been involved in an accident from the sale to the warranty protection. We highly recommend Brady Wells! Brian and Liz

Bought Truck there in 2017 and have had it serviced - Steve/Joyce

Bought Truck there in 2017 and have had it serviced there every year since then to keep it in good condition. All routine maintenance over the years included new tires, new brakes, new fluids, new filters, new battery, new windshield wipers, throttle body service, differential service, serviced transmission, spark plug wires changed, oil changes, They keep a good track record of all work done. The mechanics that have serviced the truck have always done a great job!

Great customer service and follow up from sales and - tonyandtina659

Great customer service and follow up from sales and service. Thought I would have to wait for my new vehicle, but my wait was so minimal. Very impressed.

I love dealing with Nurse and especially Gerry Paul. - willmauch

I love dealing with Nurse and especially Gerry Paul. He takes all the stress out buying a car. I always get a great price and all the features I'm looking for without being pressured into buying things I don't need. Always a great experience. Everyone I send his way is happy. Thanks Gerry!!

Posted on Google reviews I would like to share my - Cottage67

Posted on Google reviews I would like to share my experience in hopes that it prevents others from encountering a similar situation. My vehicle’s Infotainment system failed to work as expected, prompting me to seek assistance from the service department. Despite assurances from the staff that the issue had been fixed, I discovered upon using the system that it remained non-functional. When I notified the Service Advisor that the problem persisted, I was told that the system itself was working and that the cable connecting my phone to the Infotainment unit was the culprit. Acting on this advice, I purchased an Apple cable directly and returned to the service department for further assistance as it still was not working. Once again, I was told that the cable was causing the problem. To rule out any doubt, I bought a second cable from the Apple Store, but the issue continued. Seeking further help, I contacted Apple Service. Through their support and thorough troubleshooting, it was determined that the real problem lay with my iPhone—which was purchased new in May 2025—not with the Infotainment system or the cable. Apple subsequently replaced my phone, after which the system started working as it should. I would like to point out that it was never suggested that there might be an issue with my phone. Altogether, I spent $400 on this matter, which included a $185 diagnostic fee. Unfortunately, these expenses did not resolve the underlying issue, leaving me dissatisfied with the outcome. Response from the owner” Hi Louise. thank you for taking the time to provide context and for your persistence in working with your Apple Store to identify the root cause of the issue. We understand how frustrating this must have been and we're happy everything is working as it should. Safe travels. My response: Yes I think anyone would be frustrated paying $400 for nothing. I’ve been a loyal GM Chevy for over 40 years but this one experience has changed my mind.

Great service from everyone from the advisors to the - M. Brown

Great service from everyone from the advisors to the mechanics. Also a prompt personable shuttle service. Everything 5 star.

Greg helped us out so much finding our perfect vehicle. - Katiewill8

Greg helped us out so much finding our perfect vehicle. He was very educated and showed us all the different features our new vehicle has. His communication with us throughout the process was great! We definitely recommend going to get your next dream car here! Thank you Greg and team from Sarnia parklane :)

I have a 2018 Buick Envision. - allen dodge

I have a 2018 Buick Envision. I moved back to Sudbury from Orillia. the service tech Cierra and the Service Manager James have been very professional in helping me with any issues. It does not matter that I did not buy the can at Crosstown. I recommend going to Crosstown for service and sales

Courteous, attentive and professional. - taunia1

Courteous, attentive and professional. Delivery of vehicle was very efficient and timely. Good experience overall

I have purchased 3 vehicles for Cullen's. - Ross

I have purchased 3 vehicles for Cullen's. Buying experience was very good. Sadly, Customer service is hit and miss. No friendly good morning, good day or how can I help you if calling in with a simple question. if you have to leave a message asking for a returned call - Good luck. After no return call back from an advisor twice; I have decided this dealership doesn't need my money. Its great to make the sale but its all the true customer service that will make the difference for any business.

I recently had my 2022 chevrolet equinox in for a oil - rcamick67

I recently had my 2022 chevrolet equinox in for a oil change as well as a health check ,The service advisor informed me that my wheel lock and the 4 locking bolts needed to be replaced at a cost of $80 I argued and said that the dealership were the only ones to use them and as such should replace them which the quickly denied and as a result the wheel locks and the tool were discarded and replaced with regular bolts of which I was not to be charged for however upon receiving my bill the amount was a little higher than usual even after a $25 rebate coupon for the oil was applied. Upon further review of the bill I happened to notice a misc charge of $35.97 ,when I asked about this the cashier was confused and went and spoke with my service advisor and the service manager. Next thing I know is they're changing my bill but I still noticed a misc charge of $10.69 but went ahead and completed the transaction as I just wanted to get out of there .I really don't like being ripped off by the dealership or the service department, they didn't even tell me what the misc charge was for . I will not be returning to this dealership for any reason.

We recently took a trip from Burlington and were running - Autohaus

We recently took a trip from Burlington and were running low on electric charge as we headed towards NY and we ended up stopping at the Cadillac store to charge up. A lot attendant by the name of Lori was able to assist us. I own a Hyundai but Lori went way out of her way to help us out. She wasn’t the only employee to go out of her way for customers. I noticed a service advisor letting his customer know that they washed his car after an oil service. The customer was impressed because he wasn’t expecting his car to be cleaned. Very nice team and general manager.

Arrived 1 week ahead of appointment for an oil change. - Tibbs

Arrived 1 week ahead of appointment for an oil change. Efficiently added in and on the road shortly.

Went there for oil change the very next day I so a rip in - Smifffy63

Went there for oil change the very next day I so a rip in my driver seat wasn’t there the day before they told me that’s just ware and Yair on a 3 year old 70000 solar cadillac

My service experience with Jack R. - ggarnet102

My service experience with Jack R. has been a welcome surprise. He knows what he is doing. I am happy to continue to have my vehicles serviced at Roy Foss as long as Jack is my advisor. Hope they don't make him service manager. I would regret having to check in without his advise.

why does the service take so long at this dealership? - jmarkou

why does the service take so long at this dealership? i was in to have my tires mounted and balanced and so far it has taken over 2 hours. the service desk staff said that he would have me in and out quickly and to wait in the lobby. he didn't ask for my phone number so i was stuck there. After 30 minutes he came out and told me the tires were worn and that they should be replaced and then mentioned some other stuff that could also be done. the total would have been over $1000 dollars and i would have had to wait longer for them to bring the tires in from somewhere else. I said I didn't have the time today and have to be at another appointment. After that everything seems to slow down. If they already have my car in the shop and have looked at the tires why does it take another few hours to get the job done? I'm guessing cause i didn't want to pay for anything extra

Way overpriced. - Zainab2011

Way overpriced. Terrible service and customer service. Will not be returning here. If I could give a 0 I would.

"My experience here was truly exceptional, thanks to - VWMathew

"My experience here was truly exceptional, thanks to Ravneet. I dread the typical car-buying hassle, but Ravneet made it genuinely enjoyable. She has a high caliber of professionalism, incredibly attentive to my needs, answered all my questions thoroughly, and never once made me feel pressured. Her expertise helped me make an informed decision, which allowed me to purchase the car of my desire. If you're looking for a low-pressure, high-value car-buying experience, ask for Ravneet. Five stars from me with no question about it. Everyone I interacted with, from the front desk to the sales team to the finance department, was professional, friendly, and incredibly efficient. They clearly value their customers' time. Highly recommend their excellent service and great selection!"

Just had a service done. - brian.matthewson

Just had a service done...a downgrade from what I have experienced over the past two years...work order specified set tire pressures to spec...was not done. Times I was given for completion of work were way off. When I got carback I had to adjust rear view mirror, seat, steering wheel...never had to do that before. Shows a lack of attention to detail....not the City of old.

purchased a used car on June 17 and to date I am very - mustangmaxime69

purchased a used car on June 17 and to date I am very satisfied with the car. love my trade in experience as I was looking for a friendly, professional, no hassle and a stress free transaction and I need to stay, they when beyond my expectations. WOW! In previous purchase at other dealers, I always dislike wasting hours to their marketing speal, programs, warranty… etc - they have respected my expectations. I strongly recommend Colleen Buchmann as she is very professional, efficient and «  awesome « ;customer oriented I purchased many auto and other dealers in my life, OMS have truly provided outstanding customer service In addition, really enjoyed working with Scott Smith as I was looking top dollar for my trade in and we have come to an reasonable number. I am not a local resident and it s unfortunate that I will not able to experience their maintenance service . » really got a personal , friendly outstanding experience,

Forget all the reviews you've seen. - Scottyinthesky

Forget all the reviews you've seen. Here is the only one you need to read. If you go, I highly, as a 20yr veteran professional of a safety critical job with very low tolerance for error, recommend dealing with Patrick Barrett. His attitude and demeanor in his sales approach is not only verifiably (and I verify) honest and accurate, he also has the tenure and relaxed approach to accommodate even the most apprehensive clients. If you aren't sure, have little experience, or the utmost savy, Pat will simply lay it into as it is. It's a symptom of his natural ability to avoid any of the salesman games you dread. Pat deploys repeat business as value and it shows. Beleive me... I'm on my 3rd vehicle with Barry Cullen and despite the particulars of some reviews airing their grievances about specific problems, I will leave it to the educated ear to understand that vehicle construction and dealerships are miles apart, and the dealerships themselves are also customers of the underlying manufacturer. No, I'm not sponsored. No, I don't work there. Matter of fact I work in Aerospace. Ask for Pat.

Very pleasant experience shopping here. - evans.mal92

Very pleasant experience shopping here. The staff were professional and friendly. Sales staff was not pushy - I felt they were genuinely trying to help me get into a vehicle that worked for our family, rather than just trying to make the sale. Would go back.

Special thanks to Bill Welychka in sales and Wayne and - Popsto3

Special thanks to Bill Welychka in sales and Wayne and Mike in finance for their professional services while I was making my vehicle purchase. This is my first time dealing with this dealership and will now be my go to place for any future purchases. I would highly recommend this dealership and staff to all my family and friends.

you have to learn the hard way I purchased a new Buick - ml

you have to learn the hard way I purchased a new Buick Lucern a few years ago from John bear this place is a nightmare, stopped in this January to see about a new Cadillac they could not even give me a half decent price for my two year old Cadillac ...so not much has changed beware!

Contacted Charlie Nelson regarding a 2 year old Cadillac - jay

Contacted Charlie Nelson regarding a 2 year old Cadillac they had advertised. Negotiated with him in good faith and received a small discount on the purchase price. Agreed to on a final price AND EVEN PUT A $500 DEPOSIT on the vehicle. Next day he phones me a says he had a "miscommunication" with his manager and the price of the vehicle was now $1000 more. Very dishonest!!! Save yourself the aggravation and go to a reputable dealer.

DO NOT! - Marvin.vanderwolf

DO NOT!!!!!!!! buy anything from this inept bunch. Peter the manager laughed when I told him I paid $180 to have my parts shipped overnight. They gave me some lame excuse that they didn't receive their parts order from the GM warehouse. That's a LIE!!!! The fact that he thought it was funny tells me all I need to know about this dealership. What a sad excuse for a manager. I will NEVER buy anything from this clueless bunch again. I wouldn't trust them to change the oil in my lawn mower. What a sad group of people

Bolton Cadillac is a joke, do not deal here! - DGTL

Bolton Cadillac is a joke, do not deal here! John negotiated a price out to me on my trade in vehicle and when I said ok, lets do the deal... he ghosted me, then called the next day to say that they couldn't give me the negotiated number for my vehicle. He was extremely surprised when I said no, then started to take an intimidating tone over text after I said I was moving on. I may not have gotten a Cadillac, but I sure do love my new Lexus!