100 Ontario Cadillac Service Centres

I took my car in for an oil change and seasonal tire - Chris

I took my car in for an oil change and seasonal tire swap. The service I always receive from Greg and the team at Peter Smith is professional and excellent. It is for this reason that I continue to bring my car in Peter Smith for servicing. Thank you Greg.

Juan (Service Manager) your remarkable work stands out. - Reihaneh

Juan (Service Manager) your remarkable work stands out. I’m forever grateful. Thank you immensely!

I had a great experience with the service advisor Mr. - Anse T Mathew

I had a great experience with the service advisor Mr. Adam Limbrick. He was a very friendly and knowledgeable person. He explained everything to me and the repairs were done promptly. I am completely satisfied with his way of customer service. Good Luck Adam.

We have purchased a vehicle from Bill and he was great , - judykyle2542

We have purchased a vehicle from Bill and he was great , but the most important thing he and his wife did for us was take the time to stop and save our precious pup from a busy highway. All around good guy ( and gal) and we couldn’t thank you enough.

Great accommodation in all facets of visit is the key... - campbellshdwe

Great accommodation in all facets of visit is the key here.! Good work with friendly service.

White Oak’s Collision Center repaired the damage on my - WJS

White Oak’s Collision Center repaired the damage on my car, and took care of all the details. I would certainly recommend return if I need collision repairs in the future. My car looked as good as new when they returned it to me. Thanks White Oak’s Collision Centre.

Service advisor always kept me informed of what was - PCJack

Service advisor always kept me informed of what was happening with my vehicle even after a few delays. The only thing I did not like I was given a Dodge product to drive while my truck was in for service.

The dealership service department and parts department - rdabous

The dealership service department and parts department should be rated the best in terms of it’s service.

I appreciate your cooperation and consideration of my - Ati

I appreciate your cooperation and consideration of my problems, Anthony, the used car manager. I truly appreciate it. I had to drop the car off at the dealership to get the software updated after receiving a recall letter from the manufacturer. I discovered the issue still existed when I received the car that same evening, and I'm not sure how to call to pick it up. And in order to correctly update the software, I had to get my car to Newroad once more, which was difficult for me because of the hours of my job’s hour. Anthony tried his best to provide me with all the facilities after I expressed my concerns to him. Having you should make Nowroad proud. Once again, thank you for your assistance and good luck.

Received great service. - Rachelle.barrette

Received great service. Darla and Scott were very friendly, helpful, answered all our questions and concerns. Took the time to make sure we were satisfied with our visit!

Arrived 1 week ahead of appointment for an oil change. - Tibbs

Arrived 1 week ahead of appointment for an oil change. Efficiently added in and on the road shortly.

why does the service take so long at this dealership? - jmarkou

why does the service take so long at this dealership? i was in to have my tires mounted and balanced and so far it has taken over 2 hours. the service desk staff said that he would have me in and out quickly and to wait in the lobby. he didn't ask for my phone number so i was stuck there. After 30 minutes he came out and told me the tires were worn and that they should be replaced and then mentioned some other stuff that could also be done. the total would have been over $1000 dollars and i would have had to wait longer for them to bring the tires in from somewhere else. I said I didn't have the time today and have to be at another appointment. After that everything seems to slow down. If they already have my car in the shop and have looked at the tires why does it take another few hours to get the job done? I'm guessing cause i didn't want to pay for anything extra

Fast and Efficient - tmakila

Drive through service fast and efficient and offered to wash my truck after oil change, also checked and replaced cabin air filter. Would use again

Stress free service and outstanding support - Snazzynazzy

My wife and relocated to Guelph recently and one of our concerns was getting our vehicle serviced. Our plan was to visit a few locations and interview the service teams. Our first and last stop was Barry Cullen. This was due solely to meeting with Jacques Boily. He was/is very pleasant to deal with and explains the required service fully and so far we have never been disappointed. Our concerns about having to leave our dealership in Brampton were completely removed. Barry Cullen is now our preferred dealership mainly due to Jacques Boily. Overall we have had very positive interaction with the service department.

Brought 2021 new Cadillac Escalade in for first oil... - Unhappy Customer

Brought 2021 new Cadillac Escalade in for first oil change. Service department said it would be 1.5 hours. I returned closer to 2 hrs later and car wasn't even touched. No phone call, no courtesy and when I asked for my car back, they just said sorry? No follow-up, no phone call, zero courtesy. I will not return to this dealership- ever. Period!

Steve Szabo and his crew made the car look like new after - anne510794

Steve Szabo and his crew made the car look like new after the accident. Would recommend this body shop for quick excellent repairs

Just had a service done. - brian.matthewson

Just had a service done...a downgrade from what I have experienced over the past two years...work order specified set tire pressures to spec...was not done. Times I was given for completion of work were way off. When I got carback I had to adjust rear view mirror, seat, steering wheel...never had to do that before. Shows a lack of attention to detail....not the City of old.

Worst service ever had! - Corbiere_jr

Worst service ever had!! First I was told my truck was ready for pick up because issues were fixed. I get the keys start to leave truck goes back into limp mode so the truck was back into service area and needed to stay to get it fixed. I waited for two hours for a shuttle and I had to call for another ride because shuttle service was way too long. They offered to pay a rental as my truck was in the shop for repairs and as I got the text saying my truck was ready for pick up, I called and was informed they are not paying for the rental they offered. Not a happy customer