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This is our second time dealing with Basil and Budds and... - Farley
This is our second time dealing with Basil and Budds and we have been very pleased both times (which is why there was a second time). Basil is very personable and accommodating as well as being knowledgeable about products and inventory. There is no pressure - he is simply aware of both our wants and needs. If we are in the market again, we will be back!
Top Reviewed Specialists At This Dealership
Both Bill and Sue were wonderful to work with.First, the... - David S
Both Bill and Sue were wonderful to work with.
First, the receptionist (Ann) welcomes you to the dealership when her friendly personality and smile. Everybody is special to her.
We have been dealing with Bill Vandeworp for 30 years and he is always friendly and courteous. After all these years with Bill, we would consider him a friend.
Susan looked after the redeeming of our GM points and the other add-ons. She is also very personable and friendly.
I can see myself dealing with this dealership for many years to come.
Nobody can beat this dealership with sales and service.
Thank you for always providing an excellent experience.
Jesse understood the urgency of me needing a car. He went... - Kaithope
Jesse understood the urgency of me needing a car. He went above and beyond to help me with compassion, drive, and industry knowledge. When I got a screw in my tire, he had me drive over in seconds to pump it up and set an appt the next day to get it fixed. He picked me up for signing of the lease, and dropped me off afterwards. He was extremely patient with my lack of responses due to busy schedule and tried everything in his power to show me the features of the car. He was very responsive; even on his time off. A stellar resource and an even more stellar human being.
Getting the vehicle was a simple and enjoyable process.... - Jabber
Getting the vehicle was a simple and enjoyable process. Very professional. Matt Stone was the epitome of an outstanding salesperson. He was courteous, caring and most of all "Genuine". The entire leasing process was extremely well handled and the vehicle handover was explained to a "T". I would/will recommend Matt to all personnel who wish to purchase or lease a car from Paul Sadlon.
Please convey the highest of accolades to Matt, His personnel and professional attributes are second to none. He is indeed a dedicated and most excellent ambassador for Paul Sadlon.
Andrew Hay was Knowledgeable and the dealership has fair... - Quality Mechanical
Andrew Hay was Knowledgeable and the dealership has fair prices. Will most definitely be a repeat customer. Great experience buying overall. They also gave top $ for my trade in.
Sales & Leasing Consultant
Sales and Leasing Consultant
I just picked up my 2021 Equinox from Chris Coady at Reid... - Tyler R
I just picked up my 2021 Equinox from Chris Coady at Reid Brothers. This is my 6th or 7th vehicle purchased from Chris and Trevor Reid at Reid Brothers and once again the customer service and ease of transaction is top notch.
Highly recommended if you are in the market for a new or used vehicle to reach out to Chris.
Gananoque Chevrolet is without a doubt the best... - Eric Siegwart
Gananoque Chevrolet is without a doubt the best dealership for sales and service. I have purchased 3 vehicles from this dealership and service is top notch. The sales person I have dealt with for all 3 vehicles name is Doug Loyd. He is very courteous, friendly and above all honest. He makes buying a vehicle easy. The service team, Neil, Richard, Paul, Kate to name a few are fantastic to deal with for all my service needs. I highly recommend this dealership if you are looking for a great new, or pre owned car or truck. You can purchase with confidents that you are getting a good deal.
Great experience purchasing a vehicle with McGee’s, can’t... - Kchebott
Great experience purchasing a vehicle with McGee’s, can’t say enough about the support provided by Bryan Fischer and Don Hyde.
True professionals. Thx
4 minutes ago-EditHad an appointment to repair garage... - dloyer
4 minutes ago-Edit
Had an appointment to repair garage door opener control on a new Equinox. I showed up on time and they knew I was going to wait for the repair to be completed. I waited a full hour in the waiting room when a service manager came out to tell me the car repair hadn't been started yet and it would take a few hours to complete. Had to take their courtesy shuttle home. My complaint is the manager should have know in a few minutes his people were not going to start the repair for a few hours. Very, very poor customer service.
Was vehicle shopping for well over a month and found... - John.lori
Was vehicle shopping for well over a month and found exactly what my family wanted at true north, I dealt with Leo and Ian and both went above and beyond my expectations, couldn't have asked for a better customer experience, both were personable and professional and would definitely deal with this team again!
Thanks Again Leo and Ian
John and Lori Davis
great experience with Warren Jones, great experience with... - Richard
great experience with Warren Jones, great experience with Barb Kluke pushed through all the paper work. Friendly service, even with the masks!
Awesome job !!!!! thank you
Purchased a 'new to me' used car from Greavette GM in... - Diane
Purchased a 'new to me' used car from Greavette GM in Bracebridge - thanks to Garnet the experience was smooth and super enjoyable - would recommend them for anyone buying - new or used
Daniel was extremely helpful in my searches for a new... - Greg Ind
Daniel was extremely helpful in my searches for a new vehicle. He helped my find a replacement for the truck I couldn't find and found my number 2 vehicle for a reasonable price.
The service manager was polite and welcoming. Necessary... - harry.seebaran
The service manager was polite and welcoming. Necessary service was recommended. Reasons for service were explained together with cost for each service carried out.
Had my vehicle detailed. Dealership did a wonderful job!... - Cathy H
Had my vehicle detailed. Dealership did a wonderful job! As they said showroom ready! Thank you for a job well done! Will see you again
This dealership sucks.... After 400 dollars spent and... - johnny
This dealership sucks.... After 400 dollars spent and diagnostic codes having nothing to do with the work done... Went to Petrolia for 2nd opinion and Codes were exactly the same, yet on the paperwork the diagnosis wasnt. They clearly ripped me off! Also, as the paperwork shows from both dealerships! Petrolia was honest and transparent and Sarnia was Lying and deceiving. Sparkplugs did not need changed as said by another dealership. Good job Sarnia and thanks for avoiding all my Calls Justin.. The better business bureau has been contacted and will soon be calling.. Interesting enough they had said this is not the first time someone has complained about this dealership... Should have been honest folks!!! Look forward to getting my money back and an apology following.
I have brought my 2016 Silverado in many times for rough... - Jordan
I have brought my 2016 Silverado in many times for rough idle and stalling. It only had 90,000 km at the time. They told me I needed to change injectors, it was not covered under warranty and I paid $1400. It still had the same issue when I picked it up. The service manager told me I needed to put in a bottle of engine cleaner that they sell, ok I did that still runs the same. I went back a third time and it turns out the truck needed a new cam shaft and other parts that was about $7000 of work. Ok that was covered under warranty. Now fast forward 8 months I am still having issues. They told me I needed a new cam shaft wiring harness, again not covered. OK I paid the $800, I asked for the old part back and there is no signs of corrosion as they claim. The truck has 98,000 km on it now and it has had $10,000 of engine work done to it. I drive a Silverado and my wife drives a Tahoe. We were planning on upgrading this year. I guess they want to lose $150,000 in sales due to the poor service and refusing to admit the part was damaged by them. I am 100% sure they nicked the harness while changing the camshaft. I will bring it for an independent review. It is not about the $ it is about the truth for me. I did fight with GM Canada for 6 months and got back $600 for an injector. Not impressed with this place at all. The service manager called me and told me the job would cost $800 but he would "help me out" with the price due to what I had been through, well the bill came to $766, what a great discount...
Buying a new truck - Chris
Looking for a new truck, looked at online availability, contacted Ray Dorval re truck that was on line and was told it was sold, but Ray got back to me the next morning with a truck that fulfilled all our needs. Thanks to Ray we now have a new Chevy truck to pull our 5th wheel.
Recently my Vehicle was serviced by Bolton Buick...Just... - tparis
Recently my Vehicle was serviced by Bolton Buick...Just wanted to say...Excellent Service
I called with a concern and they were at my door asap.. For the next few
days ...I received calls making sure all was well....Wow ,what Service!!!Thank you John /Service Manager....
My name is Eli, I had the most amazing experience with... - Eli
My name is Eli, I had the most amazing experience with this dealer than I ever had before. Mr Hugh Henry was superb. I could not ask or expect more of his service. I bought a 2017 Buick encore essence 2 weeks ago and I cannot be more happy. Mr Henry recommended it to me even though my intention was not to buy a GMC. I will highly recommend anyone who is looking for an exceptional dealer, Applewood Auto is the place to go. Also Vince the business manager was amazing.
I have only good things to say about Alex from the... - pattijbuckley
I have only good things to say about Alex from the Preowned area at Strickland's. He was quick to respond with my first inquiry and continued to work hard to try and find the perfect vehicle for us.
Experience and getting vehicle was great. When I had... - BAS
Experience and getting vehicle was great. When I had issue no follow through and left abandoned despite communicating with owner, service, rep with no response .
Martha Christianson is your sales rep. A go to for all... - melislj
Martha Christianson is your sales rep. A go to for all your needs. She doesn’t just sell you the vehicle she inherits a friend. After 2 years of purchasing she still assists with my vehicle needs.
"Nurse Advantage" and friendly service no longer exist,... - Nicholas
"Nurse Advantage" and friendly service no longer exist, unfortunately. I've been bringing my car here oil changes for years, as they include floor mat wash, interior wipe, carpet vacuum, etc. Their website and e-mail blast also communicate this. PACKAGE INCLUDES... I was told today they aren't doing these "complimentary" services anymore after already paying for the package, even though they've emailed me this package with those services included and it's posted on their website as I'm written this. I was also told that they haven't done it since March 2020 due to Covid. I had it done in August and November 2020, all those mentioned services included. I had a manager reach out to me, and he said by-law officers had been by to advise them they cannot offer these services and they haven't since March. So clearly they're lying to cover their tracks. The manager didn't care that it was listed as included in package on their website at time of service and didn't care that they had been emailing me this exact package. He also didn't care that there is no mention of any of these exclusions on their website, even in the Covid-19 section.I will no longer be bringing my car here, I do not do business with liars. Their idea of customer service is lying to their customers, calling the customer the liar, advertising packages with included services, then refusing those services to customer after they've already paid for them.
I recently bought a Yukon Denali from Macmaster. The team... - Jaimie
I recently bought a Yukon Denali from Macmaster. The team was absolutely fantastic and went above and beyond for everything I needed in short order. They do not treat you like just a customer and definitely care about helping you in any way they can.
Was sold a truck with clean car fax , but after 2 years... - Carlosb
Was sold a truck with clean car fax , but after 2 years the front fender has cracked and that’s how I found out it was in an accident and repaired before . Beware because it’s very disappointing dropping 40k and finding out it has been hit before .
wow where to start, so last night I inquire on a... - william
wow where to start, so last night I inquire on a Silverado truck when speaking to salesman Blake, he told me it was sold but deal fell through, great!! so I tell him I'll be in the next day.....9.28am this morning I text him im running a bit late I'll be there at noon, 10:48am I text again to comfirm my arrival and that I expressed I had an hour drive that is there was any interest with someone else to let me know. I get a okay back.....11:50 I show up he comes to me with 2 pairs of keys and says that one was sold within the hour ago go check these out...xxx lmao the vehicle was in the sold section completely detailed and financing done all within the hour drive I had....bunch of xxxxxxxx...he knew it was sold and still let me drive all that way to try and pond off another truck on me....completely unacceptable way to do business...I suggest if you give Barry Cullen business please don't get involved with Blake....unbelievable
Very Bad Experience with this dealership Manager try to... - Jaspal
Very Bad Experience with this dealership
Manager try to be clever all the time, After 6 months of waiting when I went to pick the car, it was not the same that I booked. He must sell that fully loaded car to someone else.
Instead of getting me the other one, he returned my money.
Not happy with his service
My husband and I came to Wallace Chevrolet from Niagara... - Alex and Neil
My husband and I came to Wallace Chevrolet from Niagara Falls and had a wonderful employee named Brendan go above and beyond for us right from the get go. From the minute we emailed him to start our search he graciously and promptly answered all of our questions and requests. We never felt pressured to pursue anything without full disclosure and an honest opinion from Brendan and the staff. After our purchase Brendan continued helping us through a couple little problems we had without hesitation to really prove to us that we made the right decision to go to Wallace. All of the teams efforts were so appreciated and we are over the moon with our entire experience. Highly recommend the team at Wallace, and Brendan. Thank you so much!
Alex and Neil.
Once again terrible service, lied again. I have one more... - bjff
Once again terrible service, lied again. I have one more free oil change, then never back again. I would advice anyone don’t buy a car here and don’t use the terrible service. Almost 3 yrs of BS IS ENOUGH!
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