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Informative, great selection, professional with integity. - Don Miller
Made it very easy to purchase my XT5 . Courteous, nice, professional, and not pushy.
Made me feel like family. Mr. Farid Bunni @ Budd's Oakville Cadillac was my sales-to-expert. Bounsay created the perfect atmosphere during my Credit App. Quick & Painless.
T. Donald Miller
Top Reviewed Specialists At This Dealership
Great experience - JD
Chuck, was able to connect with me. I felt that chuck had my best interest at heart. Chuck listen to what I was looking for and gave excellent advice. This was my Second vehicle purchased from Chuck. I will be back.
BUYING A CORVETTE ZO6 EXCEEDED OUR EXPECTATIONS! - Val
Matthew Sparks was ever so accommodating, very patient, quite knowledgeable and genuinely eager to answer all of our questions. He was always readily available, promptly returned our calls and graciously followed up after the sale. His sales approach was not overbearing nor overwhelming.
Efficiency, reliability and dedication best describe Matthew and the entire team at Finch Chevrolet.
Their top priority is customer satisfaction and a successful and easy car buying process. Their tremendous service, from beginning to end, was impressive.
We highly recommend Matthew for his extreme professionalism and this outstanding dealership.
Love My Vette - Feli
I was looking for a 2020 vette and was told it would be almost impossible to obtain one. Upon speaking with Matt Wiggins he gave me some sound advice. He said he could get me in a 2019 and I could wait for the bugs to be out of the 2020 and if I still wanted the new model I could trade mine in for the new 2021. Matt was easy to deal with and quite knowledgeable. After my ceramic coating was done, Matt noticed some spots that could not be wiped off. He could have let me pick up the car without saying anything but he didn’t. Even though I had to drive 6 hours the next weekend I appreciated his honesty, his commitment to perfection and his loyalty to me, his customer. I look forward to my next dealings with Matt!
We love our new Grand Sport ! - Wilmer
We just purchased two new vehicles at Falls Chevrolet and are extremely happy with the sales staff and service department as well . If you want great customer service take a trip to Falls Chevrolet and experience their excellence !
Amazing Service! - Toxix
Cannot thank Brady (Corvette Service Technician) and the rest of the service team at Forbes Motors.
Coming from Mississauga, I must have passed 6+ GM/Chevy Dealerships and Service Centers on the way to Forbes Motors.
I was referred to Forbes Motors in one of the Corvette clubs and was told that if I ever needed warranty work or service to only go to Forbes and have Brady work on the vehicle.
Brady took his time working on my vehicle, explaining what he was doing and how it was going to either change, improve or resolve the issues I was having with my Corvette Grand Sport.
Great - Mparsa
Thanks for the great service! We came here needed urgent care and they went above and beyond to do what they can for us in minimum time.
Amazing - veronica,shelley
Found the ideal car that meets my needs, without any hassle or long waiting time. Liked the dealership great showroom and cafeteria, while waiting (although not a long time).
Great Dealer ship to deal with. - Frank S
Bought my fourth vehicle from Reid"s, my first new truck ever. Dealt with Jane Dechert for all four. She was very helpful answering all my questions,looked at several trucks before making my purchase, Jane was very good at comparing the differences and pro and cons of the trucks. She made suggestions on what they had on the lot for what I was looking for. Test drove a few ,was not impressed she just looked for something that would soot me better. She was very patient not rushing me to buy because a sale was almost done. She worked to get me the deal I wanted, and did not mind going to the boss to ask for extras. Never said they would not go for that always checked, And I got her to check on a few things as the deal took weeks to finalise. Jane is down to earth not like most car sales people I have dealt with. And I was dealing with a few when I made this purchase. I shop hard when I purchase a vehicle,and do not like to be bugged. That"s why I keep going back to Reid"s and Jane.. Have recommend Reid"s And Jane to family and friends who have bought there. Will be back again guaranteed.
Brendan Fielding - cadigal
Thank you so much for everything again! What would we do without you? You have helped us again and again. Bringing our car to us is such service, beyond and about customer service.
We will always depend on you Brendan to find us a great deal and for being so nice and friendly to us and our family!
Thank you again for everything!
Les & Cindy Venton
Gan Chev Staff is the Best. - Don
Knowledgeable and always available. Service from all the Staff is superior and I saved $150 on my tire purchase by using my GM Scotia Card. It could not be a better experience.
Fabulous Staff - Will W
I recently had my vehicle serviced and winter tire change over. The sensors on the tires wouldn't sync with the new vehicle model. Service Tim P was quick to render this issue right by squeezing me in to have the new sensors added at my convince. Job well done!
Exceptional - Samantha
Last October I experienced a total loss on my Nissan... Tammy took me under her wing and walked me through my first new vehicle purchase ever, I had no stress and it was a breeze. Unfortunately this October I was in a head on collision and experienced yet another total loss.... devastated and injured Tammy once again took me under her wing and walked me through my second new vehicle but an SUV this time.. I am now a proud owner of a 2020 GMC Terrain SLT and I couldn’t be any happier with my experience with her and Mitch. I would recommend her EVERYTIME and don’t plan on dealing with anyone else’s. If you want your car needs net and exceeded call Tammy from crosstown , you will not regret it. Thanks Tam, your a rockstar.
Service Visit - gpd
Everything was first rate, done on time, and all items accomplished well. Good service department. Nothing negative at all to say. Will of course return.
Friendly & professional - Gmvinny
McGee Motors has had me in there trust now for 15 years + every vehicle I have bought they have looked after my fleet over these years ,with professional work & curtious that is best quality I have ever seen. I'm glade to be apart of their family. PS, keep up the standards.you have set had have fun doing it.
The best wedding gift ever ! - Glenn&Wendy
Superior service from Glenn & team AGAIN! A year ago you gave us an amazing & unexpected wedding gift. Upon realizing that the oil of our new vehicle was extremely low, you saved the day by picking up our vehicle in Gravenhurst, having it serviced in Bracebridge & returning it to us in Gravenhurst ... all at no cost. We didn't know that kind of service existed anymore! This past long weekend we were in Muskoka & decided to get the oil changed. Arriving shortly before 1 we found out that service closed at 1. Once again we were not disappointed ... your mechanic offered to stay late & we were taken care of once again. Great old fashioned customer service!
Glenn & Wendy Jenkins
Very friendly and good customer service - Vincent
Compared to others, I got an excellent service. It's very fast to get your car out from the mechanic
The staff Farouk who attended to me was so nice and friendly.
He educated me on some of the things I needed to know about Chevy Malibu
Guess what, they washed and cleaned my car on competition of services, very amazing
Am glad I am part of the customers
Sir Sergio is fantastic ! - Adamdxu
we just bought a Cadillac XT4 from this dealership. Mr Sergio is very friendly and honest.
great experience! highly recommended!
dealership is clean and new !
6 Days to Replace Brakes - $2300 BILL!! - AJ99
I had dropped my car off on Thursday to replace the brakes. It was promised that it would be finished by Monday. I had not received a call Morning. So I called the dealership Monday morning, afternoon, Tuesday morning, afternoon, only to be transferred to a line that no one answers. i asked for a shuttle to pick up my car, they said they sent the shuttle but no one came.
I had been waiting for 6 days total, until I went to the dealership on Wednesday afternoon to pick up my car. That is when I met the Service Manager: MARK REED. I asked him for my car. He said that he would not give it to me. Being as it was a company car (the company I work for) he said that it was not my car. i brought the car to this dealership and he would not give it back to me.
I told him I cannot wait any longer for my car and I would take it to another dealership for repair. He still would not give me the car. I told him I will be making a formal complaint. A complaint has been filed with BBB, Chevrolet Head Office and my company's fleet service. I picked up my car at 5 pm where I had received a bill of over $2300 for brake service!!!!!!
I had not been notified of the other servicing that was performed. I have never been more disrespected and treated like garbage. The dealership manager took me aside and told me he was understaffed the day prior, which didn't explain the other 5 days my car was at the dealership.
I write this review in hopes that no one else is treated the way I was when I had taken my business to this dealership. Telling me that the car I brought to this company was not mine was disgusting to hear from a SERVICE manager. Not communicating with me about what will be worked on my car and over charging was the last draw. I will never bring my car to any Chevrolet/GM dealership. This has been the worst experience I have ever had with any shop. Completely disorganized, rude and terrible communication.
Staff knowledgeable, friendly & very respectful of my needs. - Flowers
As a senior it is very refreshing to find a Dealership with such a vast understanding of my needs, Respectful & they go beyond their expected services. They are like family to me & greatly care about my concerns for safety. So refreshing they are the best Dealership I have dealt with.
Amazing Dealership - Robert
Royal Chevrolet Cadillac is A One of a Kind Dealership...
I bought a 2019 Corvette StingRay 2LT Convertible. Todd Mckay (General Manager), Blaine Barber (Service Manager), Gary Spring (Sales Manager), Alex Mackenzie (Sales Manager) and Gail Downes (Sales & Leasing Consultant)) all treated me amazingly.
I had some unacceptable issues with my new car. After going back and forth with the Dealership and General Motors Customer Care. Todd Mckay Manager of Royal Chevrolet Cadillac (28 years family owned)
is as passionate about Corvettes as I am and stood behind their reputation.
The Corvette was replaced.
This business is run with so much honesty and integrity like I have
rarely seen for a long time. Awesome customer care, awesome service, I haven't seen better.
I 'm back to experiencing the joy of owning a Brand New Corvette.
You're just a number when buying a new car at BCM! - 168Charger
Bought a new Corvette from BCM's this year. "This is our price" they said. Gave them the price I'd like to pay for it. They lowered it a little. Nothing great. Just felt like I was a number. Nobody important. "You dont want it? No problem , we'll find someone else that will. That's our price. I purchased it anyway as it had all the options I wanted and no other dealers had one. Have previously bought vettes at Wilson Niblet Motors in Richmond Hill. Will go there in the future. Keep that in mind if you want a Corvette!.
Excellent - Bonnie D
I recently purchased a pre-pwned Cadillac SRX, my experience at Roy Foss was amazing, everyone was so friendly, and our sales associate Eli was a rock star. I will recommend this dealership to everyone I know, thank you so much
Several cars purchased here - Vinnie
I have bought a Cadillac CTS and an Impala from Bolton GM. Great sales people, service advisors and service techs They do not use high pressure sales.
Exceptional Experience - Cureatz
After a lengthy journey of car shopping I walked into Bennett GMC with not a lot of hope as my experience thus far with other GMC dealerships was rather disappointing. I was greeted and set up with a sale rep quickly. Craig greeted me with sincerity and respect and could read I was not there for your typical sales song and dance. He got the information to me in a timely manner and was upfront and honest with me.
What had taken me months...Craig and I were able to confirm a sale within a few days.
He went out of his way to make the process easy and we couldn’t appreciate it more.
Craig was down to earth, kind and organized.
Overall I would recommend this dealership as well as Craig Eccles as a sales rep to anyone.
Great service - Jay
Teo is fantastic. He has everything ready to go and makes the entire buying process easy to navigate. He took the time to show me all the features of my truck and then called me to follow up a week later.
The dealership staff is very friendly.
Inot the Canadian way to do business - ATK
Saturday morning I drove 1.5 hours from Toronto to.beyond Hamilton to my son-in-law and daughters house.
She had called the dealership early that morning to inquire about a car and arranged to be there about 1:30 to 2 pm. I was ready and quite able to put cash down
Due to detours and unforseen traffic conditions we arrived at 2:30. Upon arrival we were informed the car had sold about 3 hours pror.
We received no notice the car had sold. Certainly they had our cell number
Common courtesy is uncommon at this dealership it seems.
Time and effort wasted. How incredibly unCanadian.
On line ad said bumper to number 3 month warranty 30 day buy - 1006jim
I saw a on line ad for a car it was stating that 3 month warranty bumper to number 30 day buy back After driving there from out of town I got to test drive the car When I asked for extended warranty and fix a couple of things I was told now that there is no warranty no buy back How can they tell you anything just to get you in the door Then say it doesn't have any warranty There is nothing in the on line ad from cargurus that states they can change what they are advertising This is misleading and should be stopped
Terrible Customer service - EZ
I think when it comes to vehicle repairs we all know that things don’t always go smooth and even the best technicians don’t always get it right. However what really matters is how the repair shop deals with these situations. When this happens with the good shop that cares about their customers, they apologize for the inconvenience, they try to rectify the issue as promptly as possible, they even give you a discount for the aggravation if they did not diagnose the problem correctly and further repairs are required, or they don’t even charge you at all to correct something they did not do right in a first place. And this is even more so if you have been a loyal customer and provided them with the decent revenue over a number of years.
Well, don’t expect that at this shop. First of all don’t expect any apologies for the inconvenience. Also don’t expect them to rectify the issue as promptly as possible because their time is more important than yours and you will have to come back when there is an opening in their schedule. Also don’t expect any discounts or anything like that, in fact they will charge you again for the diagnostics that they failed to perform right in a first place. And if they still don’t get it right, they will do the same exact thing to you again. It is only when you escalate the issue to the management they would start taking things a little bit more seriously, though even then they will keep charging you money like nothing happened. And when they still don’t get it right and you finally refuse to keep paying for their incompetence, their General Manager has a nerve to tell you that they don’t work for free and if they can’t fix it you should not bother coming back. Seriously? Well I guess it explains the attitudes and the business practices of the whole shop. I think this person should be used as a training material to teach customer service representatives of what not to do in this job. I also wonder who would entrust somebody like that to run their business and tarnish it.
Oh, did I also mentioned that when they install the part that fails shortly after and needs to be replaced under warranty they don’t even tell you that and instead claim that problem is somewhere else, and of course charge you more money.
Bottom line, do yourself a favour and find a better shop to service you vehicle so you don’t end up in the same situation I have. And trust me these shops exist. I have been servicing one of my vehicles at Lakeridge Chrysler Dodge Jeep Ltd. In Port Hope for years and the way they have always dealt with any issues was impeccable often exceeding my expectations.
They take your money and run. - Denali
Paid well over $50 thousand for GMC Denali, Now that they have my money they have gone dark and don't respond to my e-mails regarding my plates from other vehicle and problems I'm having with the Denali. So disappointing as they seem they couldn't do enough for you. But once they have your money the niceness is gone. Truck wasn't detailed and not sure if it was even checked over. Still waiting for a reply soon, I hope. waited and sent J Gibbs another e-mail with no responce. wont deal with them again.
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