Avoid Go Kia South – Worst Experience for a First-Time - Prithiraj
Avoid Go Kia South – Worst Experience for a First-Time Car Buyer
I had the worst experience buying my first car at Go Kia South. This dealership is more focused on sales commission than customer service or honesty.
Here’s what happened:
The advertised price of the vehicle was $11,900, but they ended up charging me $12,799 without clearly explaining the difference. I paid a $5,000 deposit, but this just reduced the loan — not the total price.
They sold me a worthless external warranty for extra commission and didn’t give me the warranty papers at the time of sale. I had to get them later from the warranty company. After reading the details, I realized how bad it was and asked to cancel — but they ignored all my calls. Only after I filed an AMVIC complaint did they finally cancel it.
I was promised the cracked windshield would be fixed — but it wasn’t. I wasn’t shown any video of the vehicle beforehand either. The deal was rushed and I felt pressured to accept everything quickly.
I originally spoke with Mr. Mashud Ahmed, but when I went to finalize, the deal was suddenly passed to Kenedy Ahmed without explanation. This felt planned — possibly to add extra items and confuse the process.
I paid $50 for a temporary transportation permit, even though a permanent license plate costs just $93. I was told by customer service over the phone that the plate would be included — but they ignored that when I arrived.
I never received a second key, and they claimed it was never part of the deal.
The car came with worn rims, no proper winter tires, and a remote starter and block heater that weren’t explained properly. Within one month, I had to replace the tires, rims, and struts — major repairs for a vehicle I had just bought.
Their sales manager and team stopped taking my calls after the sale. Before buying, they were friendly — after, they were rude and dismissive.
This dealership is not transparent, not supportive, and certainly not trustworthy. Everything from the bill of sale to the extra charges felt like it was done to take advantage of a first-time buyer like me.
If I could go back, I would never step into Go Kia South. They caused me emotional stress, financial loss, and a terrible first experience with car ownership.
If you value honesty, transparency, and proper customer service — stay far away from Go Kia South. Make summarize short and good
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