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Toyota Northwest Edmonton

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Toyota Northwest Edmonton

4.5

1,294 Lifetime Reviews

14240 137 Ave NW, Edmonton, Alberta T5L 5H7 Directions

Sales: (780) 478-8300

Service: (888) 677-5551

Parts: (888) 675-2885

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Excellent

89% Recommended

4.5

1,294 Lifetime Reviews

View 6 Awards

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

Visit Dealership Website

Welcome to Edmonton's Toyota Superstore! Toyota Northwest Edmonton welcomes you to our new Dealer Rater page. Please rate us, share your car story and help us improve and grow as a company. Over the years, we have learned that our biggest asset is our people — and that our first concern is our customers. We know how important a safely functioning vehicle is to your daily life, so we want to get you back on the road as fast as possible, without any worries. Formerly Kingsway Toyota, we have been serving Edmonton for over 26 years. During our long and successful existence, we have received numerous awards and recognitions for excellence in all aspects of automotive service and sales. Visit our dealership to experience our award-winning service today! If you would like a closer look into Toyota Northwest Edmonton's Inventory, check out www.toyotanorthwestedmonton.com.

Top Reviewed Employees

Bob Thompson

Lease and Loyalty Manager

5.0

View 6 Reviews

Christopher Catapangan

Used Sales Manager

5.0

View 51 Reviews

Amanda Hollen

Customer Experience Manager

5.0

View 9 Reviews

Ali Sahly

Product Advisor

4.9

View 13 Reviews

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Latest Reviews

March 20, 2019

"Happy Customer."

- patrick

I bought a used 2016 Honda here, and would highly recommend them to anyone looking for great customer service. They have a very friendly and professional team, and are willing to go above and beyond for their customers. One stand-out moment that I'de be remise to mention is when Lukasz K. PERSONALLY ran out and purchased a replacement laptop charger for me while I waited for my car to be serviced, because it had accidentally been damaged in the waiting area. Thanks Lukasz! I will be back for service (I've been helped by Hanan three times, and she is great), and will always come to Northwest Toyota first for me and my family's car needs. Thank you!

Employees Worked With

Ali Sahly

4.0

Haneen Halabi

5.0

Lukasz Kopec

5.0

March 20, 2019

"Exceptional Customer Service"

- Chris P

Absolutely fantastic service from start to finish. Both Ian and Bob were fun and friendly to deal with and very professional. They made the experience very easy. The truck was supposed to take up to 6 months to come in and was delivered in less then 3!! I would highly recommend Ian, Bob and Toyota Northwest if you are in the market for a vehicle.

Employees Worked With

Bob Thompson

5.0

Ian Wong

5.0

March 15, 2019

"Very Reliable Service Advisor."

- customer

Hanan is the 'only' service department employee in Toyota Northwest Edmonton that I trust. She is very reliable, friendly, and resourceful. She knows more about my situation as a car owner, and a customer than anyone else working there. I hope she is around for a long, long time!!!!

Employees Worked With

Hanan Borhot

5.0

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