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Toyota Northwest Edmonton

4.5

1,294 Lifetime Reviews

14240 137 Ave NW, Edmonton, Alberta T5L 5H7
Call (780) 478-8300

Top Reviewed Employees

Bob Thompson, Lease and Loyalty Manager, Toyota Northwest Edmonton

Bob Thompson

Lease and Loyalty Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Christopher Catapangan, Used Sales Manager, Toyota Northwest Edmonton

Christopher Catapangan

Used Sales Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Amanda Hollen, Customer Experience Manager, Toyota Northwest Edmonton

Amanda Hollen

Customer Experience Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ali Sahly, Product Advisor, Toyota Northwest Edmonton

Ali Sahly

Product Advisor
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

March 20, 2019

"Happy Customer."

- patrick

I bought a used 2016 Honda here, and would highly recommend them to anyone looking for great customer service. They have a very friendly and professional team, and are willing to go above and beyond for their customers. One stand-out moment that I'de be remise to mention is when Lukasz K. PERSONALLY ran out and purchased a replacement laptop charger for me while I waited for my car to be serviced, because it had accidentally been damaged in the waiting area. Thanks Lukasz! I will be back for service (I've been helped by Hanan three times, and she is great), and will always come to Northwest Toyota first for me and my family's car needs. Thank you!

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Employees Worked With

Ali Sahly
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Haneen Halabi
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lukasz Kopec
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

March 20, 2019

"Exceptional Customer Service"

- Chris P

Absolutely fantastic service from start to finish. Both Ian and Bob were fun and friendly to deal with and very professional. They made the experience very easy. The truck was supposed to take up to 6 months to come in and was delivered in less then 3!! I would highly recommend Ian, Bob and Toyota Northwest if you are in the market for a vehicle.

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Employees Worked With

Bob Thompson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ian Wong
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

March 15, 2019

"Very Reliable Service Advisor."

- customer

Hanan is the 'only' service department employee in Toyota Northwest Edmonton that I trust. She is very reliable, friendly, and resourceful. She knows more about my situation as a car owner, and a customer than anyone else working there. I hope she is around for a long, long time!!!!

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Employees Worked With

Hanan Borhot
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Featured Inventory

Used 2017 Nissan Pathfinder

2017 Nissan Pathfinder

N/A

View Vehicle Details
Used 2014 Toyota Rav4, $25995

2014 Toyota Rav4

$25,995

View Vehicle Details
Used 2011 Nissan Pathfinder, $16495

2011 Nissan Pathfinder

$16,495

View Vehicle Details
Used 2013 Hyundai Elantra

2013 Hyundai Elantra

N/A

View Vehicle Details

Photos & Amenities

  • After Hours Drop-Off
  • Customer Lounge Area
  • Free Coffee
  • Free WiFi
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Television
  • Authorized Accessories Store
  • Automated Car Wash
  • Drive-In Service
  • Express Service