Northstar Hyundai

Very good service, and and worked a great deal in and the whole experience was great as soon as I walked in the door whole experience was great as soon as I walked in the door More

Alicia was really easy to deal with , thank your for the service will definitely be back service will definitely be back More

Fabio was great! Couldn’t ask for a better salesman he was thorough and knowledgeable! Couldn’t ask for a better salesman he was thorough and knowledgeable! More

Cory was amazing he gave me all the details about the car I wanted, helped me get a great deal, and made the whole experience easy. Loved his service! I wanted, helped me get a great deal, and made the whole experience easy. Loved his service! More

Was a great experience with Niyaz, he was very professional and was able to help me find what I needed professional and was able to help me find what I needed More

Kyle was absolutely fantastic, from the moment I walked in to the moment I left with my new Tucson! He was low pressure and took his time to help me find my new car, I couldn’t recommend him more! in to the moment I left with my new Tucson! He was low pressure and took his time to help me find my new car, I couldn’t recommend him more! More

I had an amazing experience at Northstar Hyundai from start to finish. Zekra was my salesperson and honestly made the whole process smooth, stress-free, and actually enjoyable. She was super knowledg start to finish. Zekra was my salesperson and honestly made the whole process smooth, stress-free, and actually enjoyable. She was super knowledgeable, patient, and never made me feel pressured at any point. She took the time to answer all my questions and made sure I felt confident in my decision. You can tell she genuinely cares about her customers and wants what’s best for them. If you’re thinking about getting a vehicle, I highly recommend going to Northstar Hyundai and asking for Zekra. You’ll be in great hands. More

I just purchased 2026 Tucson hybrid from Mike he went all out to get me the deal I was asking for.couldn’t ask for better service Yvon out to get me the deal I was asking for.couldn’t ask for better service Yvon More

Subject: Detailed Report of Safety Incident, Vehicle Damage, Financial Loss, and Unprofessional Conduct My name is Ahmad Alomari, and I own a 2025 Hyundai Tucson. I am writing to provide a full and a Damage, Financial Loss, and Unprofessional Conduct My name is Ahmad Alomari, and I own a 2025 Hyundai Tucson. I am writing to provide a full and accurate account of a very serious incident that occurred with my vehicle and the extremely poor treatment I received from the service department. On November 3, 2025, I went with my 7-year-old son to Northstar Hyundai to get an oil change. I paid for the service and drove back home, which is about 20 km away from the dealership. After arriving home, my wife—who was only 9 days post-cesarean section—and my newborn baby (9 days old) and I decided to go out together. After driving only about 100 meters, the vehicle suddenly stopped, the oil warning light turned on, and the car slipped off the curb. My wife suffered injuries because of the sudden stop. I immediately turned off the engine and saw oil spilled everywhere. When I checked under the car, the oil was completely drained onto the ground. This was an extremely dangerous situation. If this had happened while I was driving on the highway with my son earlier, the consequences could have been catastrophic. I have video evidence of the incident. I called the dealership immediately. They told me they would send a tow truck. I waited outside in the cold for more than 1 hour and 30 minutes. When the tow truck arrived and lifted the vehicle, we confirmed the entire underside was covered in oil. I called the dealership again to ask if I could come pick up a rental car while they repaired my vehicle. They said yes. But only five minutes later, the Service Department Manager called me with a very rude and disrespectful tone, telling me, “Didn’t I tell you not to come?” His attitude was arrogant, unprofessional, and completely unacceptable. The dealership took my car, leaving me with no vehicle at a time when my wife was in pain and needed medical attention. I had to ask my neighbors to drive us to the hospital. The next day, the rental company called me to tell me that a rental car was ready. When I agreed to come pick it up, the service manager called me again and spoke to me a second time in a rude, offensive manner, saying he would “find another rental company.” I explained to him that I did not choose the rental company, they contacted me directly, and that I was already late for a doctor’s appointment. He became even more disrespectful. On the third day, the dealership called and said my car was ready. When I arrived, I found the vehicle lifted on a jack. They told me this meant the car was ready. I asked what had happened, and they admitted that the mechanic forgot to tighten the oil drain plug. When I confronted the service manager about why he spoke to me so rudely, he said only “It’s okay,” and offered me $500 cash to take the car. I checked the Hyundai app on my phone and found errors and issues still showing. When I pointed them out, he told me “Don’t worry, everything is fine.” I told him I would not take the car unless everything was actually fixed. He insisted again with the $500 offer, which I refused. They took the rental car back and gave me a 2023 Hyundai Tucson with only 20,000 km to use temporarily. The service manager was clearly upset. The next day, while driving the replacement vehicle, it suddenly stopped as well, and six different warning lights turned on at the same time. I have photos. I called the dealership again and told them what happened. They told me to bring the car, but the vehicle was unsafe and not drivable. At first they refused to send anyone to help, but after I insisted, they finally sent someone. The technician connected a diagnostic computer and said, “I don’t know what happened, maybe someone didn’t do the service correctly.” At this point, I completely lost trust in driving a Hyundai Tucson. On November 17, 2025, I went to the dealership and asked about my original vehicle, and they told me it was not repaired yet. They then suggeste More

Watch this dealerships fees ! ! Catalytic Fee $699 ?? Fob Fee $799 ?? Documentation Fee $999 ?? $2,500 in fees when I’m paying cash ??!! I walked and bought at another dealers ! Catalytic Fee $699 ?? Fob Fee $799 ?? Documentation Fee $999 ?? $2,500 in fees when I’m paying cash ??!! I walked and bought at another dealership with no fees More