I would like to rate Hitesh Mankotia's service as excellent. My wife and I made an appointment with him on July 20 to test drive a new 2020 Corolla LE. We are seniors and asked him to wear a mask for us (this was before it was mandatory). It was very comforting to meet him, with him wearing a mask. He was very patient with us asking a lot of questions about the features of the car, sometimes the same question more than once. His demeanour put us at ease. We didn't feel any pressure from him. He gave me time to write notes about what was said. Over all it was a very pleasant experience dealing with him.