Freedom Ford

Had a great buying experience on my 2023 Ford F150 Lightning from start to finish Lightning from start to finish More

I buy 2022 brand new f150 n he xxxx me up so bad and the service is terrible n really bad don't buy vehicles there service is terrible n really bad don't buy vehicles there More

Hey, everybody. I want to tell you about my experience of buying a car. I have been to more than one showroom in Edmonton and in every salon there was something tha I want to tell you about my experience of buying a car. I have been to more than one showroom in Edmonton and in every salon there was something that prevented me from buying a car. At one point I came to Freedom Ford and everything was great from the very beginning. Nice salon staff and friendly atmosphere. My family and I are new to Canada and we don't have a good credit history or language and we have only been working for two months, but that didn't stop us from buying a car on credit. We met a wonderful person named David who helped us with choosing a car, gave us a test drive, explained all the features and functions of the car and to our surprise the car was available. Initially I expected to wait about 3 months for the car, but no, the car was in stock and it was cool. David helped us to prepare all the necessary documents and helped us with translation into English. I would also like to thank Houssen, the finance specialist, who helped us to understand the new financial system and to achieve a comfortable payment for us. Many thanks to David and Houssen and the rest of the staff for making our lives a little more interesting. More

This dealership is full of thieves. Promises are not kept,even when they are documented . They will charge you for everything they can after you agree to a price. They will not make su Promises are not kept,even when they are documented . They will charge you for everything they can after you agree to a price. They will not make sure the vehicle is as promised. I bought a truck the needed work on the 4x4 system, water leaks in the sunroof, engine noise that showed up after a longer drive. This truck was supposed to have an out of province inspection which I believe was falsified to hide these problems. Two months of discussions and they basically told me to take a hike. It was too long after the sale. So be aware they drag these concerns out so they can use this tactic. Best thing I can say is don't waste your money here, they will not take care of you after the sale. They will want you to pay for diagnosis after spending thousands on as vehicle.which is not right. Shop somewhere else it's gotta be better than this corrupt bunch of managers. More

AVOID this sham "body shop" . .. got 4 reviews around town 'n had to call backk 2x's in 2wks for their appraisal. The head of the repairs, Argen, hastily gave a wildly overpriced .. got 4 reviews around town 'n had to call backk 2x's in 2wks for their appraisal. The head of the repairs, Argen, hastily gave a wildly overpriced estimate twice as much as 3 others, on the phone! He had the xxxxx to claim, "it's cus they do things right"! Guess Herbers 'n other well respected body shop professionals are loosers?!! Truth is FF is incompetent & this is the 2nd occasion I've had to call and get them to provide their estimate wks beyond the booked appointment for an estimate. And, both times no body shop person actually viewed the damage, the receptionist took cell photos! Ford should be ashamed this is their only name-brand body repair shop in Edmonton. This got one star only because a no-star "fail" wasn't an available option. More

These Bag Lickers are still over charging for Vehicles, they also charge you for add ons like ETCH and undercoat ect with no cotract to go with it and once you sign good luck gettig anyone to help you.You they also charge you for add ons like ETCH and undercoat ect with no cotract to go with it and once you sign good luck gettig anyone to help you.You will be rushed through the sale and if you give directio it wont be followed. More

Absolute worst experience buying a vehicle from here. Promises that were never delivered to never calling you back. Randy was good and tried but everything else from management to financing was horrible. Promises that were never delivered to never calling you back. Randy was good and tried but everything else from management to financing was horrible. More

Save yourself from the liars here at freedom Ford. Big Manager David, Ali and Tarun is full of lies nothing else. No respect or Honesty for deals. They would lie to any extent to make a sale they c Big Manager David, Ali and Tarun is full of lies nothing else. No respect or Honesty for deals. They would lie to any extent to make a sale they can not even honour. They made me a purchase order which i can provide, they pulled my partner’s credit and got us approved and then said they cannot secure the truck. Wasted my couple weeks and pulled my credit for no reason. Any verbal conversation with them basically means they will not remember when it is time to fulfill. I was repeat customer at their location, i bought 2 trucks at freedom ford september 2022 and this time they screwed me big time. David needs to learn business Ethics and customer service, Ali should Stop making false promises. Tarun is a sales person with nothing but lies. You guys have my email and phone number, feel free to contact if you need any further information. I regret giving them 1 star, i wish i could write review with 0 or negative stars. They also took $500 deposit from me. More

Outstanding customer service from all staff at Freedom Ford. I worked with Moe (wonderful and knowledgeable Sales Consultant), Kent (super friendly and kind Sales Manager,) and Justin (smart, helpful and Ford. I worked with Moe (wonderful and knowledgeable Sales Consultant), Kent (super friendly and kind Sales Manager,) and Justin (smart, helpful and patient Assistant Director of Finance). All staff were very helpful and answered all my questions. I am so happy with my purchase. Will strongly recommend Freedom Ford to all my friends! More