192 Alberta Used Car Dealers

Bought a previously owned truck for over $52 000 and it - Steeredwrong

Bought a previously owned truck for over $52 000 and it didn't come with a knob for the stereo so I can't even turn it on. And at no point did they tell me there was only one key because cars usually come with 2 keys standard. The day I went to pick it up, they let me know there was only one key, after I had signed all the papers and paid my down payment. Easy fix right? No, it turns out the salesperson I dealt with, Mo, said they could order a second key for me but then texted later and said that since it was a used vehicle, I had to go to Toyota and get another key myself. After charging over $5000 in hidden fees, they were too cheap to even get me another key, and a know for my stereo system so I can at least turn it on. This matter could have been handled much differently. Never buy a vehicle here.

We have purhased two vehices from Sherwood Park Toyota - rp_garr

We have purhased two vehices from Sherwood Park Toyota over the years, the most recent of which we received a couple weeks ago, a 2026 Premium XLE Hybrid RAV4. We worked with Reagan Salton and were very pleased throughout the entire process. He answered all of our questions, was thorough, knowledgeable and patient. Over the 9 months in which it took the vehicle to arrive after ordering, Reagan was certain to check in monthly to provide progress updates and answer any other question we may have had. It was a pleasure working with Reagan.

I bought my 2026 Kona from another dealership and had it - Rotate

I bought my 2026 Kona from another dealership and had it serviced twice at Crowfoot Hyundai over the last two weeks. I found their services professional and courteous. Service Advisor Fiona Rea was friendly and prompt in her procedures and folllow up. I appreciate all this help and will certainly continue to have my car serviced there.

It is important for everyone to be on their toes before - TT

It is important for everyone to be on their toes before going to this store because if you are not careful, you will get ripped off. We were going well with Jass, the salesman, but when we indicated that we needed to leave and discuss the next day, the manager Salman Mansuri showed up and used his words and tactics to force us to agree and sign a letter of intent and pay a prepayment that was non-refundable and so so so small word that we didn't even notice it, and the staff didn't give us any indication of it. When we went back to check the price and the monthly fee on their website, other store and Mazda's website, we realized the difference was very big based on the same conditions. The next day we went to his store to question it and this manager kept covering with other things and stalling. After long time waiting and at our repeated request, they gave us the calculation in front of the computer in person, and then told us that maybe they had made a mistake in their system, and they would be willing to give us a discount. And at that point we needed to leave and they were going to do it the same way again. It made us feel like we were being cheated and duped. And the whole negotiation process made me as a consumer very uncomfortable and feel oppressed. We are afraid to proceed with the rest of the transaction with them. We would like to terminate and return our deposit. We informed the head office about what happened but got no response.

Logan Helmers did a lot to look after me when my car - MKD

Logan Helmers did a lot to look after me when my car started to make a noise on my way across town. I pulled into Go Kia South without an appointment and he immediately looked under the vehicle and took it for a test drive. An appointment was made for the next morning. Throughout the two day process Logan helped w Uber rides to and from a car rental co.and provided assurance, knowledge and professional guidance which I greatly appreciated at this stressful time.

My service advisor Dionne Steinhauer delivered an amazing - nolipt8

My service advisor Dionne Steinhauer delivered an amazing service this morning! She made sure to review my bill with me.

I had a great experience buying my vehicle from Zaim at - Ariel

I had a great experience buying my vehicle from Zaim at Southtown Hyundai. He was friendly and attentive. A situation came up after my purchase, and that's where Cory really stepped up. He went above and beyond to help us resolve everything and made sure we walked away happy. I'm grateful for how he handled it and kept us informed throughout. I highly recommend asking for Zaim if you're looking for a great car-buying experience, and a big thanks to Cory as well for all his help getting things sorted out. It's the kind of service that makes you feel taken care of, and it's the reason we'd come back.

We had a very good experience dealing with Go Auto - Jane

We had a very good experience dealing with Go Auto Yellowhead. Our salesman, Abe was very friendly and helpful. He did not pressure me to purchase the vehicle and gave me time to think about it. He and his manager were very accommodating with all of my requests and answering my questions. Although Abe and the finance person shared the package and warranty options, they left the decision up to me. We bought a 2016 Jeep Wrangler. It was in very good condition, especially for its age. There was a large jeep logo on the hood that was peeling off. I asked them to remove it knowing that the paint might be faded. Instead of just removing the peeling sticker, they offered to get the hood repainted at no extra cost to me. When we picked up the Jeep it was spotless! The whole process was positive! I highly recommend that you ask for Abe to help you out!

I have been dealing with Stephanie in Service for a few - Don

I have been dealing with Stephanie in Service for a few years now. She is a pleasure to deal with. She has expert knowledge with my vehicle issues, is friendly and polite, and she is timely when making commitments. I have always been treated very well by the staff at this dealership, and don't trust anyone else servicing my GMC vehicles. I am also very pleased with the performance of both my GMC vehicles and will certainly stay with this product line.

Absolutely deplorable business practices. - erin.wight0123

Absolutely deplorable business practices. I work nights and they repeatedly call me and wake me up during the day even though I have asked them not to probably about 20 times. I was assured by a manager that my phone number was removed and that they put my husband's phone number instead. I received a call again for a promotional offer that woke me up. I do not put my phone on do not disturb, in case it is an emergency from my elderly parent who is in hospice. Good to know that the manager has lied to my face repeatedly about removing my number and somehow they can't figure out how to not enrage a customer. How difficult is it to just change the number on file to my husbands, whose name is on the car and who pays for it. I block the numbers and then a new salesman with a new phone number will call about getting a new car. I will absolutely never give Hyundai my business ever again simply for this, I work with hundreds of people and will always tell them to avoid Hyundai. The stress of working 14 hour night shifts and then receiving calls that wake you up when you already lose sleep for a parent with cancer is ridiculous.

Traded in my car on a used car in March, 2026. - GonetotheDogs

Traded in my car on a used car in March, 2026. Only now can I handle speaking about it. If buying a used car could be a traumatic experience (which I think it could), purchasing this car from Go Auto Outlet South was. I feel as a mature woman, purchasing my car alone, I was preyed upon by every, single (male) person that I encountered in this dealership. And that was MANY because every time I turned around, a new guy was coming over. It took FOUR visits to the Leduc dealership (from my home in Sherwood Park) - 4 hours each on Saturday and Sunday; 3 hours in the afternoon a couple of days later and 2 hours (of SHEER xxxx!!) on the night I picked up my 'new' car. Everything else had been bad enough - and I mean BAD!! - but the evening I picked up the car I had a full-blown anxiety/panic attack - sat in my vehicle outside the dealership flushed and dripping in sweat, crying, shaking, bp thumping in my ears, and was physically ill for two weeks after. Way too much misery and detail to get into here about everything that was WRONG, terrible, unethical and discriminatory about the way this dealership treated me and how they conduct their business. As if purchasing a vehicle (especially a used one) isn't stressful enough, these guys (aside from reception staff in my 4 days/13 day and evening hours there, I only saw male sales staff) employ every nasty sales strategy in the book to wear you down, exhaust and confuse you, to get max $$ from you (through purchase price and financing terms). They fire multiple sales staff at you - I 'worked with' at least SIX sales staff over my 4 trips there. No consistency, no sense of feeling 'looked after' by one sales person - nobody sharing information - paperwork and things we had agreed on kept disappearing, necessitating starting all over with another sales guy. Clearly intended to confuse the solo, older woman. The review of the Bill of Sale and finance contract was done at the end of 4 hours on the 2nd day, at closing time on Sunday (after EIGHT hours over the weekend), by which time I could ONLY think of getting out of the place - anxiety off the charts, hungry, thirsty, hot and completely exhausted. I signed away, including purchasing a $1,500 "protection package" for which COUNTLESS requests (over the phone and over the next two trips there) for an invoice/receipt/proof of application (of rust protection) were denied. NEVER did receive proof of application of this 'protection package' - just 'take our word for it - it's there!' Right. The first sales guy, Muhammad, lied to me about there being two key fobs. He noted and signed re this on the 'first contract' I worked on with him - but that contract disappeared, so so did the signed note about the fob and all the pricing/financing we had agreed to ... just gone. They also insist on getting the registration for the car - first time I've encountered that. Have always got my own registration and when I said I wanted to get it myself, Justin said 'no, we don't allow that'. This resulted in a change in the pick-up time (I had already booked a half-day off work - had to change that). Then, on the cold, snowy night I went to pick up the car from Justin, at the CORRECT time (I have ZERO doubt that I had noted the correct time because of the change), Justin wasn't there. Yet another sales guy comes over, tells me I'm late, Justin has left and I'm 'lucky there is still some staff there - we're technically closed!' REALLY?! Couldn't believe it. We then argued about the missing fob (which I found out about then) - it was a real scene (I couldn't take anymore; he was AWFUL to me). I was "promised" the 2nd fob in 3 weeks ... Think I got it? No. Conclusions: 1) DO NOT BUY A VEHICLE FROM GO AUTO!! 2) DO NOT BUY A VEHICLE FROM THIS DEALERSHIP OR THESE PEOPLE!!

Got to work with Dante, Mike and Tony they were great. - Becky

Got to work with Dante, Mike and Tony they were great. We got a good deal on our new carnival

I had a very disappointing experience with Red Deer - devilwearsprada

I had a very disappointing experience with Red Deer Nissan. The customer service was extremely poor, and several staff members were rude and dismissive. In particular, the service manager, Jared was unprofessional and even insulted me when I asked questions about the work that had been performed on my vehicle. I purchased my vehicle brand new, but within three weeks I started experiencing multiple issues. After bringing it in for major repairs, I noticed that the rubber seals on the vehicle doors had been damaged and stripped. In addition, my brakes are now making a creaking noise that was not present before. What was even more concerning was that the dealership claimed the vehicle had no problems and was safe to drive, despite what appeared to be a lack of a thorough assessment of the issues I reported. Rather than carefully investigating my concerns, they were dismissed without proper attention. Throughout the process, there was very little accountability or responsibility taken for the problems I experienced. Instead of receiving clear answers and professional service, I was met with rude behavior and a dismissive attitude. Based on my experience, I would not recommend this dealership's service department and would advise others to carefully inspect their vehicle after any repair work and seek a second opinion if they have safety concerns.

Stay away from country hills toyota , unprofessional - Batoussai

Stay away from country hills toyota , unprofessional practice. They let me feel not a valued customer, and make me look trash. For telling them the issue was not resolved,

I am very happy with my vehicle I have purchased from - Angelina-borelli

I am very happy with my vehicle I have purchased from Atlantic auto sales ! My car works amazing and if I am in need any tune ups it’s always done right away and no problem. Sam is an honest amazing guy who cares and values his costumers.

House of Cars in Leduc is just perfect. - habekitine

House of Cars in Leduc is just perfect. They will work with you to the bone until you get the car you want. Oz is something else. He’s an I ncredible general manager who will make sure that once you leave his shop, you will be satisfied and be absolutely happy with your purchase and the results. Most importantly, is his honesty. This man and his team will take good care of you. They truly care about their customers. So if you’re looking for vehicle, House of Cars in Leduc is where it’s at. Just go in there and ask for Oz. Trust me, you’ll be in good hands.

Our extended family has purchased five vehicles from - pollfamily

Our extended family has purchased five vehicles from Maclin Ford over the past three years. We value loyalty and appreciate doing business with honest, reliable people, which is why we continued returning to Maclin Ford and recommending them to friends and family. Unfortunately, after our recent experiences, we will be taking our business elsewhere in the future. Maclin Ford offers a local referral bonus program for personal vehicle purchases. We were told about this program as part of the incentive to purchase through them and to refer others. The referral bonus is $200, and in the past it was honoured and appreciated, especially since we frequently recommended Maclin Ford to others. Last fall, one of our extended family members purchased a vehicle and listed us as the referral. The salesperson confirmed we would receive the referral bonus, but we never did. Later that same fall, another family member purchased a vehicle, again naming us as the referral. Once again, the salesperson confirmed the bonus would be sent, and once again, it never arrived. In both cases, the referral bonus was confirmed during conversations with staff, but there was no follow-through. When we called to follow up, we were initially told, “Yes, we’ll send the referral bonus.” After it still did not arrive, we contacted them again and began getting the runaround: “I need to speak with my manager,” or “I need to check with another department.” After several follow-ups, it became clear that Maclin Ford had no intention of honouring the referral program they promoted. The issue is not so much the money itself, but the dishonesty, lack of accountability, and the amount of time wasted trying to resolve it. As long-time loyal customers, this experience was extremely disappointing. We value honest, relationship-focused businesses, and unfortunately, based on this experience, we will be taking our business elsewhere.

Put a $500 deposit on a used truck via e-transfer. - presstyler

Put a $500 deposit on a used truck via e-transfer. Went in to view truck and we couldn’t come to an agreement on price. Before I left we agreed the deposit would be mailed back to me to expect it 8-10 business days. Well it’s now 31 days later. Have spoken to multiple managers stating it has been sent but the date it was sent out has “changed” and latest date I’ve heard was way after I was told it would be 7-10 days. I’ve had enough called a bunch of times saying I’d just like an e transfer back and how that’s a pretty simple way for the manager to resolve this issue. Told them I need the money back now. Apparently they won’t do that to make this right. Tried leaving a message with whoever answers the phone for the General Manager to call me back. Tried leaving a message on his direct line and of course crickets. So now I’m stuck checking the mail every day hoping it magically appears when really I don’t even know if it’s been sent or not. Horrible customer service and a very simple fix to this could have just been sending me an e transfer back after the first 10 days of me waiting.

Great place to buy a vehicle the whole team is good - Wapanweb

Great place to buy a vehicle the whole team is good regardless of who you go to. Our salesman was Johnny, and our finance guy was Oz. Great team. Love our car! They went above and beyond even after signing paperwork. Great business will recommend to others.

I had a remote starter installed in my RVR at Bow - arcticborn

I had a remote starter installed in my RVR at Bow Mitsubishi less than two years ago (I've had it it for only one winter) and recently learned that it worked only by pressing "open" three times on my fob in stead of "close", so I took my car in today for diagnostics. Turns out the part was faulty, but because I had driven enough kms during summer (and who uses a remote starter in summer to know if it's working properly?) to exceed the warranty, a new module wasn't covered. The rep at the service counter said starters are usually good for several years, so the fault was obviously with the poor quality of the starter I originally got. All in, my "basic" starter ended up costing me over $1200, leaving me mistrustful of Mitsubishi parts and unsure of the new starter's reliability. The service rep spoke calmly and respectfully, but I would have appreciated Mitsubishi making it up to me somehow since the problem arose because of the part THEY installed. Rubbing salt in the wound, the technician hadn't closed my car hood completely either (I found out as I drove away). My rating is based off this bad experience compounded by the fact a faulty part was installed on a previous visit.

I have purchased 6 new trucks at Davis GM (or formerly - sam czember

I have purchased 6 new trucks at Davis GM (or formerly Stephenson's) in my 66 year life and 1 used impala.. Today I wanted a flat repaired on my last new truck purchase and was told it would cost $25! So much for loyalty. My next new truck will not come from Davis.

I can honestly say that I have been a satisfied customer - mr_t_58

I can honestly say that I have been a satisfied customer at this Tower Chrysler Dealership for the past 6 years. Whenever my scheduled and non-scheduled appointments come up, this is the dealership of my choice. My service advisor Russell H. gets me in and out in a reasonable time, and if I can’t wait around, the Tower Shuttle or Uber takes me to and from my destination. Russell is very friendly and hugely knowledgeable in his role. The only stumbling block is when a part is on back order, which can impact my day to day activities, but that really isn’t the dealerships’ fault. I don’t have any complaints on the quality of the workmanship from the guys in the shop, as just like the front end folks, they are all professionals and it shows. Other than Russell helping me out, the other ones are Nader the Service Manager, and Amanda the office assistant. These people and their willingness in seeing that my service needs are looked after properly, are the reasons that I continue to visit Tower Chrysler. David T.

Dealership has gone down hill. - Disgusted Ram Owner

Dealership has gone down hill. I was forced to pay full price for both attempts at fixing my Ram 2500 Diesel truck and found my truck had been driven extremely hard while in their care. Fuel consumption jumped by more than 2 l/100 and my items in the truck were in a haphazard state. I've purchased many units in the past from the dealership but rest assured it won't happen again. Stay clear of this place. I'd have given less than one star if I could. Kind of sad given the great place that it used to be.

Amazing service for the purchase of my new VW. - Melissa Petryna

Amazing service for the purchase of my new VW. Would highly recommend the sales team!

Walking in the door we were greeted with a smile and - Normansturby

Walking in the door we were greeted with a smile and felt like part of the family. Our experience was excellent from the first phone call to driving our vehicle off the lot. Having a problem with our bank draft complicated our purchase….but we were treated kindly and professionally. We were trusted to take our vehicle home and finish our purchase electronically. Alina in Sales, Vladimir in Finance, walked with us through our transaction. Must also remember the personnel at reception, they were very helpful. Great on the Staff at Cam Clark Ford! Keep on, Keeping on!

Unbelievable service, and time management skills! - Kanen Cottreau

Unbelievable service, and time management skills! I was able to get a vehicle I loved with financing in under 3 hours of showing up. The vehicle is treating me well, I love it. The team really did an outstanding job with helping me, even with my credit score!

Recently had my truck in for a recall service , Got back - DALE.HOSKER

Recently had my truck in for a recall service , Got back in same day, got home my drivers door edge was scraped , from opening door and hitting something , 1"1/2 nothing was said to me just gave me keys and said have a great day cost is about $500 this company will never see my truck again . Have a nice day II

Just picked up my first Subaru, a 2026 BRZ at Scott - vfrpilot

Just picked up my first Subaru, a 2026 BRZ at Scott Subaru. I was recommended to contact Clay Grenier and he by far exceed my expectations and made this new car purchase my best one ever. He was so knowledgeable in the BRZ and at delivery went through all the features until I was comfortable with it. From the moment I walked in until I drove my new car off the lot I felt like I was dealing with a friend. The whole team at Scott Subaru were so friendly and welcoming and made me feel so valued as a customer. I would highly recommend Clay and the entire Scott Subaru team.

Jeff Panner incredible customer service very - gxthorne

Jeff Panner incredible customer service very professional, and a very clean workplace just top-notch service .

Best Rate Auto Sales has the Best sales associates and - Mouse22

Best Rate Auto Sales has the Best sales associates and Simmion is the best. Best rate has been there for me at ever buy. I have bought 2 cars from Rod and Simmion. I would go anywhere else . If they don’t have the car you want they will go out of there way to find you that car that you love . Thank you for all the personal help . They will go pick up that vehicle and then delivery your vehicle to your house . Amazing friendly service Need a car call Best Rate they deliver..