189 Alberta Used Car Dealers

I had just another larger expense in the service - nahnciaa1

I had just another larger expense in the service department. second time in less than a year, on a 5 year old Jeep Grand Cherokee. After expressing considers they deducted about $800, it was a help but still a price was outrages. they a had vehicle for 5 days and still could not wash Jeep. (Even though its called a wash, it is just a rinse) but they could not even do that! It is advertised with every service you get a carwash! (NOT! ) what is a person to do? Are we suppose ask, or does Service advisor ask? how does this work? All they is your money!!!! Don't follow through on their ads. ( apparently unless you micromanage everything / everyone involved) Hailey service advisor was lovely. unfortunately seemed like she could not do her job well with computer / IT had issues.

I wanted to let everyone know that this dealership Parts - Frank

I wanted to let everyone know that this dealership Parts Center is the worse. I can just imagine that the rest of it operates the same way. I would stay away from them. The employee that greet me was rude and looked like someone that should find a new job and his manager should follow him out the door, as I can tell he got trained by him. My wife bought a camera for our 2024 Denali HD3500 long box ($125 000 truck) to mount on the horse trailer to make the invisible trailer option work. I did not like the idea as our horse trailer as double opening door at the back and that will not work with this system... So, this morning I tried to return the unused camera, well I got decline under false assumption that the box was open, its a brown generic cardboard box!!! The camera is in perfect new condition, nothing missing. I can tell you that when someone is being stiff over a $800 camera with someone that owns a truck like mind, they are only after 1 thing from everyone, the initial purchase. After being frustrated by this pretend manager, I decided to talk with the General manager, well the cowered person decline talking with me and advise the front desk employee that he would call me later...still waiting 5 hours later... I cant believe that he never got out of is office to meet me and apologize in person for his busy schedule and make a new meeting with me...CUSTOMER SERVICE START WITH YOU Mr. General manager. That is most likely why everyone is miserable in this dealership. If you want to avoid this disappointment, I would try a different dealership.

Fantastic service! - NickTaylor

Fantastic service! Marlon & Russel were amazing to deal with. Marlon was super patient with me in trying to figure out which vehicle to go with. Russel was a rock star in dealing with the finance side of things. Both of them went above and beyond the call of duty to make my experience at Straightline an overwhelmingly positive experience. While our 2017 dodge grand caravan served us well, we could not be happier with our new 2023 Jeep Cherokee! To everyone at Straighline, thank you! I will definitely recommend Straightline to everyone I know! Amazing!!!

know their job, trying to find an approach to everyone. - sashenkamykolenko

know their job, trying to find an approach to everyone. I definitely recommend them, thank you

We purchased a Factory Order 2024 Rav4 XLE Premium AWD. - jkrawchuk

We purchased a Factory Order 2024 Rav4 XLE Premium AWD. When I called in, I was politely greeted over the phone and transferred to Drew Lupul. The sales process from this point on was professional, transparent and I must say a great buying experience. I then received a call from Ashley Seguin, BDC Sales Manager to review all the details of the purchase which was very important since we were from outside of Edmonton and all communication was conducted by phone and e-mail. My confidence and trust were re-confirmed by Drew and Ashley that I was dealing with a business with high integrity. We took delivery Saturday, April 06th. Many thanks also to John, Travis and Danny! Happy Customers James, Rose and Brandon K.

really wonderful service was there and again treated me - azmy

really wonderful service was there and again treated me like family than you Rassel trying his best to give his best to help me and ofcourse than you nader wonderful man to deal with

If I could give them a lower rating, I would. - Rikkibowman

If I could give them a lower rating, I would. My son bought a truck from here, it was the only one they said he would qualify for (a low KM used Dodge) which he was also given late, due to an issues that needed to be fixed with the engine. He had the truck less than 3 months and the engine blew while he was working up North. He had to find someone to flatbed it home. They wouldn’t cover it under warranty (because he did the oil change) and proceeded to make him pay 20,000 for a new engine, which took him 6 months to collect via borrowing. It was in Go Autos possession during this time. He’s 23, was using this vehicle to build his credit and obviously couldn’t use the truck his work. Everyone he has dealt with in this dealership has been useless. Now the loan company is after him for payments while the truck was in Go Autos possession, he JUST got it back and the engine HAD to pay for with CASH, since he was not able to get any further loans. He’s tried making payment arrangements with them for the 15 but they are still hounding him and those on the application. If he didn’t buy a new engine, he was stuck paying for a truck that he didn’t even have. We are going so be filing claims with AMVIC. I would use extreme caution buying anything from this company, especially if you’re just starting out or trying to build your credit. What has been done is completely unethical and consumers need to take caution when dealing with them.

Unbelievable service, and time management skills! - Kanen Cottreau

Unbelievable service, and time management skills! I was able to get a vehicle I loved with financing in under 3 hours of showing up. The vehicle is treating me well, I love it. The team really did an outstanding job with helping me, even with my credit score!

Everyone that I dealt with was extremely friendly and - Gh3

Everyone that I dealt with was extremely friendly and helpful. They listen to what I was asking for and found me other options when ones I thought I would like didn’t end up working for me.

I saw this vehicle on Facebook marketplace and boom! - felixmusila35

I saw this vehicle on Facebook marketplace and boom! Am driving it! Thanks Jess for taking care of me!!

We came in knew the exact truck we wanted, test drove it, - Dissapointed

We came in knew the exact truck we wanted, test drove it, negotiated a deal, signed and paid deposit. Literally two days later we get a call from our sales person telling us that our deal is cancelled. I ask to speak to the GM, no call. I call back and speak with Lawrence, who not only talks over me but lies to my face and tells me my husband cancelled the deal. So then my husband decides to go in to understand what happened and Lawrence gets right in his face, threatens him and then threatens to call the police. Shortly after the General sales manager pulls my husband aside apologizes for the mess that Lawrence made and tries to sell us a different truck. This dealership is full of insane sales people with the most disgusting pressure tactics. save yourself time and go anywhere but here. I took the time to read the reviews after this incident happened to me. I warn anyone else to do the same as this seems to be an ongoing occurrence.

"I recently had the pleasure of making an out-of-province - karate30

"I recently had the pleasure of making an out-of-province purchase from Sherwood Park Volkswagen, and I can confidently say it was an outstanding experience. I want to extend my sincere gratitude to the entire team at Sherwood Park Volkswagen for making my vehicle purchasing journey truly exceptional. The finance team, in particular, deserves special recognition for their unwavering dedication to ensuring a seamless transition from purchaser to owner. Their commitment to their customers is commendable and made a significant difference in my overall buying experience. I wouldn't hesitate for a moment to consider Sherwood Park Volkswagen for another out-of-province purchase in the future. Warm regards, Mark Donlevy"

Nice Dealership would recommend it to a friend. - Joe

Nice Dealership would recommend it to a friend. The salesman was relatable, professional, and transparent. Finance did an excellent job explaining what I was getting into and did there best to get me the best rates. The service was speedy with very low stress. Definitely a five star experience.

Bad,bad bad couldn't agree more with other reviews,don't - pclaudej854

Bad,bad bad couldn't agree more with other reviews,don't buy a used car there,The manager will shake your hands look you In the eyes and lies straight to your face,I won't mention his name but apparently it's a family buisness so it don't really matter what is name is since all the family is full of xxxx you can go wrong one of those xxxxxxx will great you with a smile.

WARNING ⚠️ use extreme caution if dealing with this - Ts

WARNING ⚠️ use extreme caution if dealing with this organization. I purchased my truck from them, and the unbelieveable coercive tactics they attempt to use is extremely unethical. I was lied to by Janine, their finance person, told the day before my delivery, when I had my bank draft in hand, insurance in place, and a ride arranged etc. that they had gone ahead installed a 3M package on the truck and now if I didn't agree to finance it instead, or pay the additional $1200~, then the deal was off! I had already agreed and contract was set for delivery. So, I phoned my sales guy's manager (Kalvin) and he too said that they would have to peel off the 3M and it could damage it, the cost was mine... so I side stepped and went straight to service and verified first that there had been NO such work done to my truck, in fact they hadn't done any pre-delivery inspection or anything. They were all lying. In the end I talked to the GM (Mike) and my delivery was back on schedule, thanks to my tact and having back bone to stand up for myself - but I hate to think of the number of vulnerable and trusting individuals that have been taken advantage of in this way. When I picked up the truck, they very begrudgingly turned her over to me; not detailed, nor even washed or anything. Get better customer service at dollarama than here. Worst place I have ever handed a huge sum of money to. I wish there was 0 star option. Be careful when dealing with snakes, this organization is writhing with them.

The only reason its one star is because you cant rate - dwayne

The only reason its one star is because you cant rate negative . These guys are greasy scoundrels

Ben (new salesman) was very helpful throughout our - MTS

Ben (new salesman) was very helpful throughout our purchase. They were upfront and answered all our questions. Not high pressure sales. All round great experience.

Came in and bought a 2023 PHEV. - Meganj

Came in and bought a 2023 PHEV. Was treated like family. No pressure what so ever and gave us a good trade value on our Durango.Will definitely continue to use this dealership for all of our servicing.

Had my suv in for a service today. - Kscheiris

Had my suv in for a service today. Brittany was prompt and gave me a heads up on pricing before I left. Frank took me back home and picked me up, was a pleasant experience with him I enjoyed our conversation. My service was done in a convenient time and I was always kept in the loop!

From the first point of contact, William made this an - maura.odonoghue

From the first point of contact, William made this an easy process . They offered the highest price for my trade in out of four dealerships I had gone to . He found an suv to meet me at the payment I needed and received cash back to help me through Christmas. He was open and walked me through any questions I had. He answered texts even on weekends and holidays . Car came with two inspections which is great because that’s always a worry when buying used. He even delivered the vehicle and took my trade back to their lot for me . Highly recommended working with William if you need a new ride !

Thank you so much ! - Angelo

Thank you so much !! Purchased an RV today best service I’ve ever seen. Everything was so fast and easy and they found the perfect fit RV for me and my pups. I will recommend Go Auto outlet in Edmonton to all my friends. Great jobs guys and thank you for making this an exciting experience today

I recently purchased a vehicle (last week) from Sherwood - Keriktr

I recently purchased a vehicle (last week) from Sherwood Park Hyundai. The details on the listing were incorrect and the vehicle delivered to me did not have the advertised options. While at the dealership, once price had already been worked out, they tried to add an extra $1000 for new tires that were “already installed”. I refused this add-on and they included them in the price, which was great. But once I had the vehicle checked out at a local tire shop after delivery, the tires were proven to not be new at all, weird to see weather cracks on brand new tires……. I have attempted to contact the salesperson, sales manager, and dealership manager but no one will return my calls or messages.

I just bought a new 2024 Tacoma and the purchase process - r. Johnston

I just bought a new 2024 Tacoma and the purchase process was great. The staff at Country Hills Toyota were all very professional and very helpful. I highly recommend this dealer if you are buying a Toyota.

First of all, don't ever buy a vehicle from these guys. - Lee

First of all, don't ever buy a vehicle from these guys. No respect with customers, they pass the buck on any issues. Poor service, poor everything. They give the car industry a poor name. Went in to have our used vehicle checked over because we went to jiffy lube to have our oil changed outside of there deal to have the oil changed at thier dealership for the life of the vehicle. At jiffy lube the tech told us that the oil was at the bottom of the add level on the dip stick. And also conventional oil was being used. Synthetic oil was supposed to be used and the dealership was putting in conventional oil. All we got from the manager at the time was a run around. They are so pathetic, would not look after us after spending 30 grand on a newer used vehicle. Told us to go to this department and that department and talk to them about our issues. This manager would take no responsibility for any issues. He even said to take it to hyundai to get it looked after. At hyundai they found the manifold had a crack in it and had to be fixed. So all said and done we spent another 6 grand on a vehicle we purchased for 30 grand. These guys are the worst, do not buy a vehicle from these guys, they have no class at North kia! No respect for there customers and nothing but a run around. Never buy here....

I wish I had read these reviews before I bought my first - bunmiafolabi

I wish I had read these reviews before I bought my first car and now my second car at this dealership. I agree 100% they are scammers. Laurie's tactic of presenting different add-ons at the point of signing is their SOP. Ripped me off $2,000 on the trade-in value of my car and now I see that the prices they charge for serving are a scam as well. Never going back there again. Buyers beware! Their trick of doing an alignment based on some printout they give you is a scam.

I have purchased 6 new trucks at Davis GM (or formerly - sam czember

I have purchased 6 new trucks at Davis GM (or formerly Stephenson's) in my 66 year life and 1 used impala.. Today I wanted a flat repaired on my last new truck purchase and was told it would cost $25! So much for loyalty. My next new truck will not come from Davis.

Extremely poor service /never at any dealership have I - 1947 Jeep

Extremely poor service /never at any dealership have I ever bin so disrespected service manger does not care about customers and is rude if you want a good experience with purchasing and have a vehicle serviced SHOP ANYWHERE BUT THIS PLACE.

Had the opportunity to use South Centre VW for my first - Daird McKee

Had the opportunity to use South Centre VW for my first service & windshield replacement on my 2022 VW Cross Sport. Jaden Mah (parts) was great, polite very precise and secured the windshield for me for the scheduled replacement later in the month. I was super happy with my interaction. Tyler Morin(service advisor) was equally happy to see me at 730am while it was -38 outside, explained scope of work, length of the repair, how to contact me for later in the day as well as ordering me a Uber to get me to work. Tyler also updated me on the repair as well as requesting approval on a service item that most dealerships in my past of just completed and charged me for, I approved the extra. I will be back, thanks for an amazing customer experience.

Spur of the moment breakdown on the road, had me looked - Tim Anderson

Spur of the moment breakdown on the road, had me looked after as soon as the parts were in the next day, thanks again.

Best Rate Auto Sales has the Best sales associates and - Mouse22

Best Rate Auto Sales has the Best sales associates and Simmion is the best. Best rate has been there for me at ever buy. I have bought 2 cars from Rod and Simmion. I would go anywhere else . If they don’t have the car you want they will go out of there way to find you that car that you love . Thank you for all the personal help . They will go pick up that vehicle and then delivery your vehicle to your house . Amazing friendly service Need a car call Best Rate they deliver..