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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.2
2,020 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,020 reviews

October 19, 2024

I would like to leave an incredibly positive review for the dealership where I recently purchased a car. From the very start, the service was top-notch! The atmosphere in the dealership is welcoming, and t More

by Yarick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadym Vovk
October 18, 2024

Fast service, Kelsey Leis and Jayme Caldwell were great to deal with in the repair of our Jeep. More

by Lamoureux’s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Caldwell , Kelsey Leis
Oct 19, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Lamoureux’s, we're so glad that we were able to get you a great deal on the repairs of your jeep and that Kelsey and Jayme were able to get it done quickly for you. Thank you and have a fantastic day!

October 18, 2024

Friendly and professional. the staff is very helpful.Highly recommended.Going to them for years and will continue to do so because of their good service provided. More

by Anton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emre Kahraman
Oct 19, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Anton, thank you so much for the positive review! We are glad to hear you have been trusting us for a while with all your vehicle servicing needs and we look forwarding to keeping that trust and keeping your vehicle good for the roads for years to come! Thank you once again and have a wonderful day!

October 18, 2024

I have had nothing but issues with this dealership, from rude front desk staff to service not wanting to cover paint peeling from their car wash under warranty with the truck being less then a month old. Th More

by screeds.fluffs.09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Entire dealership
October 18, 2024

The staff at Crosstown is great to deal with and I know my Jeep is taken care of when I need service. More

by Laurie W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Neggers, Duane Lalonde, Angela Smith
October 17, 2024

Worse dealership. Their customer service is terrible. No one knows what they are doing. I took my car in and it was still under the warranty, they kept making excuses More

by Ali Mazloum
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Chris Tkachuk
Oct 19, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Ali Mazloum thank you for taking the time to leave us your honest feedback. Our service manager, Brian, would like to speak with you about your experience. Please reach out to him at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you again.

October 17, 2024

**Excellent customer service! ** The team was very helpful in guiding me through the remote start options. They asked thoughtful questions to understand my needs and offered practi More

by ajhanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa, Scott Murray
Oct 19, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Ajhanessa, we are so pleased you enjoyed your visit to Crosstown Chrysler Dodge Jeep Ram! We are so happy to hear that our team was able to guide you through any questions you had and were understanding to needs you had budget wise. Your recommendation means a lot to us. Thank you and have a fantastic day!

October 16, 2024

Wonderful service and very nice people. I’d recommend them to anyone that is needing great service More

by josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Oct 18, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Josh, we are very happy we could provide you with a positive experience! Thank you for the 5 star recommendation and have a fantastic day!

October 15, 2024

Staff was friendly. Sales personal was wonderful. The place was very clean. Wonderful service offered. More

by tracyann_smith2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Temraz, Carlo Colinares, Emre Kahraman, Andrew Bonyai
Oct 18, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Tracyann_smith2000, we are so pleased you enjoyed your visit to Crosstown Chrysler Dodge Jeep Ram! If there is anything we can do to turn that 4 star to a 5 star please do not hesitate to reach out and let us know! We hope you have a fantastic day!

October 15, 2024

Beat dealership in edmontonBest dealership in Alberta! Best dealership in Canada!! The service department is amazing, and the staff is wonderful!! Highly recommend. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Neggers, Angela Smith
Oct 18, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Steve, we are very happy we could provide you with a positive experience! We look forward to being there for all your vehicle's services needs in the future too! Thank you for the wonderful review and have a fantastic day!

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