
Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Put my car into service here 2 twice I have a 2022 Jeep compas bought end of last year. Somehow from normal driving my break calliper snapped in half. Which is concerning in the first place that my car cou compas bought end of last year. Somehow from normal driving my break calliper snapped in half. Which is concerning in the first place that my car could break so badly from normal driving so maybe skip Jeep as they cant handle driving with out breaking. Then to make things worse I was told a week to have my car repaired and to pay out of pocket but this didn’t happen it has been a month now. I am still waiting and I have been trying to get a drive car but to no avail. I have a disabled wife that was in a coma not very long ago so taking her to medical appointments or any where has become a huge challenge as I only have my motor bike to get around. I am not sure the problem would been an sort fix anywhere else as the part is on back order but at the end of the day they are a Jeep dealership that can’t provide a part to complete a order or a drive car to cover the interim issue. More
I bought a car in February. I had it for 3 months and it broke down and won't start also there are many other mechanical problems. This vehicle was unsafe to drive. They say the I had it for 3 months and it broke down and won't start also there are many other mechanical problems. This vehicle was unsafe to drive. They say there is nothing to do to help so now I am stuck with a large loan and no vehicle. I have to take it to Ford and see what the problem is where I am spending money for a car that I can't drive and insurance too. More
We have now bought 2 vehicles from Matthew Kitchen at crosstown. Everyone was fast to help us out and very friendly. They helped us get all paperwork set up and made the purchase easy. I would recommend crosstown. Everyone was fast to help us out and very friendly. They helped us get all paperwork set up and made the purchase easy. I would recommend anyone to the great people at crosstown Chrysler. More
I was at this dealership at around mid February. There is a couple that works together, and the woman was yelling at her husband. I don’t recommend this place. Couples should not be working together There is a couple that works together, and the woman was yelling at her husband. I don’t recommend this place. Couples should not be working together. HR should to review code of conduct. Not a good environment to look for a vehicle. More
Attempted to look for a vehicle here. Some lady named Arora approached me. Not very knowledgeable. She was on her phone a lot relaying messages to me because she barely had the answers to Some lady named Arora approached me. Not very knowledgeable. She was on her phone a lot relaying messages to me because she barely had the answers to by questions. More
Thank you to my two awesome sales professional that went above and beyond to make me happy. Customer service here is amazing from reception sales and finance couldn't of had a better experience. Jerry ,Shu above and beyond to make me happy. Customer service here is amazing from reception sales and finance couldn't of had a better experience. Jerry ,Shuke , Henok and very nice person in detail whos name I don't know but who was so friendly and kind. I will be back I will purchase more vehicles . It is very refreshing to deal with a transparent ,honest and caring business. Kudos to the management that obviously cares about the staff as much as the business because your staff definitely takes care of your guests. More
Allan Angeles is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great and awesom He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great and awesome service. We were having a hard time getting a vehicle in the past, but he managed to get us a vehicle that suits our needs. The process was stress-free and pleasant. He was very thorough and knowledgeable. I highly recommend Allan and this dealership! They are the best! They definitely exceeded our expecation! More