Crosstown Chrysler Dodge Jeep Ram

The finance manager added thousands of dollars to the sale that wasn't disclosed to me. Then the manager says it's my word against his. Attitude of these two men was defensive and absolutely no w sale that wasn't disclosed to me. Then the manager says it's my word against his. Attitude of these two men was defensive and absolutely no way working the issue with me. I am overwhelmed with shock and heartbreak. Worst experience in my life. I trusted this person. Never will I deal with crosstown motors. I would never recommend this place. More

Our recent purchase through Crosstown Chrysler was a very enjoyable experience. Our sales rep Mo Hamden was so genuine to deal with. It was a very low pressure environment and we felt just very well taken ca enjoyable experience. Our sales rep Mo Hamden was so genuine to deal with. It was a very low pressure environment and we felt just very well taken care of. We will definitely recommend them to family and friends. We did have minor issues on the service side with our protection service, however, it was cleared up straight away. More

This was the first vehicle I've purchased on my own so I was nervous going into it but Crosstown provided me an amazing experience! I worked with Ocean on trading in my old vehicle and the process was so ea was nervous going into it but Crosstown provided me an amazing experience! I worked with Ocean on trading in my old vehicle and the process was so easy and I was able to get the price I wanted for it. Mo G was my Salesman and went above and beyond in the sales process to ensure I had everything I needed and even followed up with me after the purchase. I worked with Denise in Finance and she explained everything very clearly and didn't make me feel pressured at all. I would highly recommend Crosstown to anyone looking to sell, trade, or buy a vehicle! More

We've been returning to Crosstown for many years and have recommended them to family and friends. Allan Angeles worked with us to purchase our truck. Awesome sales person and dealership! recommended them to family and friends. Allan Angeles worked with us to purchase our truck. Awesome sales person and dealership! More

Western canada #1 dealer.great customer service specially thanks to ALLAN ANGELES for making our dream come true! thanks to ALLAN ANGELES for making our dream come true! More

The best dealer in town. I’ve been dealing with them over decade. And always the best price & easy payments. Friendly & honest sales people. decade. And always the best price & easy payments. Friendly & honest sales people. More

Parts department excellent, service department needs better communication between advisors, mechanics & customers! They need to LISTEN to customers instead of ignoring what is being said. 3 times I better communication between advisors, mechanics & customers! They need to LISTEN to customers instead of ignoring what is being said. 3 times I took my jeep in for new key fobs, they wasted my time! Had problems with key fobs working off and on for a few months, they assumed it was because batteries were placed wrong. It takes 1/2 hour to program them but had jeep entire day, then didn’t replace them. 2nd time waiting 3 1/2 hours but hey, they threw in a free wash! 3rd time jeeps alarm kept going off cause new fobs still were not programmed right. But they charged me 2 times for labor! Not happy at all! Gave Angela 5 stars as she was my second service adviser dealing with this, drove my jeep right to mechanic herself & didn’t leave until we were sure simple key fobs were working! More

Horrible service. Waited over an hr 2 days in a row to talk to the sales guy. talk to the sales guy. More

When I arrived at the quick lube door, I was greeted immediately by the friendly staff. I also spoke to Jaden about my concerns with my headlights. He quickly checked out my concerns and found that I a immediately by the friendly staff. I also spoke to Jaden about my concerns with my headlights. He quickly checked out my concerns and found that I actually had no working headlights. I was very thankful. He walked me over to the parts counter and advocated for me to purchase the right bulbs that I needed. The team in Lube worked so well together. Its not often that you recieve top notch customer service these days, but I must say these group of men worked very well as a team. BIG thumbs up!!! I would definately go there again and if anyone wants to be treated with respect and honesty I would take your service there More

Buyers are herby warned to double check their transactions to make sure extra $$ have not secretly been added to the purchase price. My recent purchase $200 + GST was secretly added for an Etchin transactions to make sure extra $$ have not secretly been added to the purchase price. My recent purchase $200 + GST was secretly added for an Etching Fee that I never requested, nor was etching included on my vehicle. There was no mention of the Etching fee by the Salesman, or the Business/Financial Advisor. Subsequent Emails of my complaint to the General Sales Manager and the dealer Principal remain unanswered. Next step, AB consumer affairs. This is not right! Crosstown Chrysler is not a reputable Dealer! Buyers Beware! More