Sherwood Park Volkswagen

Red and Team went over and above; thank you for your assistance. I would recommend asking for Red assistance. I would recommend asking for Red More

Amazing staff—I couldn’t have asked for a better salesperson. Fred was outstanding and truly went above and beyond to make the experience exceptional. salesperson. Fred was outstanding and truly went above and beyond to make the experience exceptional. More

First of all, I'd say the salesman. Fred was excellent to deal with. Unfortunately, that's where it ended everything after that point was terrible, sales manager lowballed me on my car Fred was excellent to deal with. Unfortunately, that's where it ended everything after that point was terrible, sales manager lowballed me on my car added all these extras on the new car, finance was pushy trying to sell their overpriced, extended warranty on all the extra packages. By the time they were done, they had added $14868 to the price of my car. Communication with this dealership is absolutely horrendous. Nobody will respond, they pretend they don't know your number. But then when it's time to pick up the car or they want money, they can find you and they can get a hold of you, you should probably avoid this place. There's a lot better dealers out there to go and buy a vehicle from than this, you won't have to deal with all the crap that we had to deal with, i asked for the general manager to call me that never happened either. I don't understand how a dealership can just ignore the customer and ignore when there's a problem in my business. If there's a problem, I pick up the phone and I call the customer, I ask them what the problem is, how do we fix it, how do we make it right. Sherwood park Volkswagen doesn't seem like they really care once they got your money and you're out the door they don't care if they see you until the next time you want to buy a car.\n I feel like I was ripped off even though I canceled the extended warranty, I still ended up paying $5000 for extras that they had done. And then when I checked out, I found out they didn't do the things they said like the undercoating all they did was touch up the old undercoating. I was supposed to get all these other extras that came along with it. Never got any of them when I questioned it. I got a vague email with no explanation. More

Always have had a good experience at Sherwood Park VW. That includes accommodating me for service when I showed up a week before my scheduled appointment! Feel well taken care of and the service is done i That includes accommodating me for service when I showed up a week before my scheduled appointment! Feel well taken care of and the service is done in a timely manner. More

Our experience with Volkswagen Sherwood Park was outstanding from start to finish. The customer service was exceptional—friendly, professional, and genuinely focused on helping us make the right dec outstanding from start to finish. The customer service was exceptional—friendly, professional, and genuinely focused on helping us make the right decision. What really stood out was how well they worked within our budget. There were no surprises, no pressure, and complete transparency throughout the entire process. They took the time to understand our needs and built a deal that made sense for us financially. By far, this was the best vehicle-buying experience we’ve ever had. A big thank you to the entire team for making it so smooth and stress-free! More

The dealers was great, gave me all the time to look at what I wanted to see. I came in to look at 3 different vehicles and the sales person had them all set up ready for me to go. what I wanted to see. I came in to look at 3 different vehicles and the sales person had them all set up ready for me to go. More

Salesman Blake was awesome 10stars Finance is pushy on there warranty and bulxxxx extras , smoke and mirror senerio on there warranty and bulxxxx extras , smoke and mirror senerio More

Peter was very good in explaining the cars features and I would recommend him to anyone looking for a vehicle at Sherwood Park Volkswagen. would recommend him to anyone looking for a vehicle at Sherwood Park Volkswagen. More

We had a great experience with this dealership and couldn’t be happier. They consistently offer strong deals, and the whole process felt straightforward and stress-free. The sales team stands out for couldn’t be happier. They consistently offer strong deals, and the whole process felt straightforward and stress-free. The sales team stands out for being professional and respectful never pushy, and genuinely willing to work with you to find a deal that makes sense. It’s refreshing to deal with a place that values customer satisfaction over pressure tactics. We’ll definitely be coming back in the future. More

They were on time and reliable. Friendly staff which is always appreciated. And close to my house Friendly staff which is always appreciated. And close to my house More