Subaru of Calgary

We now have 2 Subaru cars, and our first was the Crosstrek. Mr. Piyush was incredibly helpful in getting our car as quickly as possible. He took the time to educate us about the vehicle and everythi Crosstrek. Mr. Piyush was incredibly helpful in getting our car as quickly as possible. He took the time to educate us about the vehicle and everything related to it. He's a great, kind, and very professional individual. Despite our lack of knowledge about cars, he patiently explained everything in detail. His knowledge and professionalism are truly fantastic. Outstanding service from Mr. Ben Zimmerman and Mr. Giovanni and Mr. Nicholas, their professionalism, knowledge, and dedication to finding the perfect vehicle were impressive. They went above and beyond to ensure I drove away in my new Subaru Ascent Touring. We're overjoyed with the exceptional service they provide, which is truly unparalleled. Mr. Ben would call us almost daily for updates or just to check in on our new car. He's been incredibly helpful throughout the entire process. As a new driver, I had many questions, and he patiently answered and explained everything I needed to know, even taking care of tasks for me, demonstrating his remarkable compassion and dedication. So glad to be assisted with these incredible staff at Subaru! God Bless You all guys and please don't ever change the way you are treating your clients excellently! You guys are incredibly amazing!!!😍 Thank you very much!🙏 Highly recommend!!! More

Ben Zimmerman (AKA Benny) did a fantastic job! !!. He was always in touch with us during the whole process. All our questions were answered and we had a lot. We highly recommend Benny friendly and !!. He was always in touch with us during the whole process. All our questions were answered and we had a lot. We highly recommend Benny friendly and put no pressure on us just a wonderful person to deal with when making a big decision. We are enjoying our Subaru Forester!!! and Benny made it happen with ease. # Giovanni Girimonte (AKA Gio) sales manager was also very helpful I'm glad we stopped in to Calgary Subaru to check it out Gio was also very informative In getting us started. John and Sandy. More

If you wanna buy used vehicle here? Get ready to do your oil change, cabin air filter replacement. Engine air filter replacement. A missing parts of that vehicle. The sales agent is gre Get ready to do your oil change, cabin air filter replacement. Engine air filter replacement. A missing parts of that vehicle. The sales agent is great but the managers Nooo..!!! More

It was an absolute pleasure working with Ben for the purchase of our new Subaru Outback Wilderness, from initial contact to final pickup. He was always professional but friendly, informative, prompt, co purchase of our new Subaru Outback Wilderness, from initial contact to final pickup. He was always professional but friendly, informative, prompt, communicative, and helpful. And he always made us feel like a highly valued customer. He was on top of everything, usually following up to any questions or things that needed attention within literally minutes. He explained options and possibilities, including why we might want to consider certain options, but also an honest assessment of when we might not. He was never aggressive, and if we indicated we weren't interested in something he never attempted to push it and just moved on. We felt completely informed, but not pressured, that he wanted to make a fair deal. He was in contact routinely about progress on the purchase/delivery, and was always accommodating to our schedules. And even after the final sale and pickup, he offered his ongoing support for any questions/help we might need going forward; like having someone on the inside on your side. If you're looking for a trustworthy, fair and genuinely comfortable, actually pleasant, car buying experience, Ben is the man. More

Dealership was great! I was showed many options & given lots of information to help me determine which vehicle would best suite me. Ben Zimmerman was extremely helpful & m I was showed many options & given lots of information to help me determine which vehicle would best suite me. Ben Zimmerman was extremely helpful & made sure I was a happy customer! Ben also delivered my Subaru which was much appreciated. Ben will definitely go the extra mile to ensure great customer service! More

Dealing with my service advisor was frustrating to say the least. I bought the car there in 2009 but clearly that does not matter. The car was dropped off early by my daughter to determine why it was r the least. I bought the car there in 2009 but clearly that does not matter. The car was dropped off early by my daughter to determine why it was running poorly. Despite calling twice to speak to the advisor I never once got a call back. Instead very late in the day I was told they were busy and I got a pathetic video showing obvious leaks from the Head gasket and transmission line and was advised to have a full service check. And then I got a work order for over $5000 of service with no explanation or contact or discussion, just here is the estimate and would you like to proceed. Oh and by the way the service does not include any parts or fluids necessary to complete the repair. I said NO thank you. For this Subaru wanted 400$ and still no one would talk to me. I called the service manage and her advice was that she would have the service advisor call me. That was a complete waste of time. Not only did the service advisor have attitude he indicated he had no concept of the repairs and the technician would have to explain it. My next step was to take the car to All Makes Auto just off of Edmonton trail. They looked at the vehicle in 20 minutes while I waited and provided an explanation of the service work required and in addition provided advice regarding the rough idle relating to a cracked and worn timing belt, leaking antifreeze out of the plugs and a coolant crossover line leak. Finally, they also let me know about a front end issue to help determine if the cost of the repair was prudent given the age and mileage on the vehicle. They charged me $73, yes, $73 for the inspection NOT $400. They also gave me a quote to repair everything that Subaru indicated needed immediate attention including changing out the timing belt and tensioners, replacing the spark plugs, oil change and coolant. All for 3000$. But thats not all as they deducted the inspection fee of $73 from the total repair bill. And they booked me for Wednesday and the job was completed today before noon. People they had to pull the engine for this repair - no small feat! Today I called the service manager at Subaru Calgary and asked for half my money back for the pathetic service they provided. I was advised that I got what I paid for and there would be no refund. My response was to ask to speak to the general manager. I was told that I could email that person. To which I said have them call me as they have my number and have had it since 2009 when I bought the car. No response as of yet. I will update this review if and when I receive that call. Regardless, I have been repairing my own vehicles for the last 45 years and I also help my friends and family with repairs to their vehicles including taking in for service on jobs I cannot do. My advice, and please pay heed to what I am saying when I say do NOT go to Subaru of Calgary. Instead go to https://allmakesautorepairs.com and get real service and value for your hard earned money. Regards, Mark More

Dealing with Ben was very easy. The price was as advertised with no extra fees and no pressure to buy extras. Ben was always easy and personable to deal with. He always made sure The price was as advertised with no extra fees and no pressure to buy extras. Ben was always easy and personable to deal with. He always made sure we were well informed before we bought the car and followed up after we got the car. He was a referral to us and now we know why. More

Ben always kept in touch while my car was on order. Very easy and excellent experience. Very easy and excellent experience. More

Ben was great to work with. He answered all my questions and didn’t rush me. I made a last minute change on my accessories and he smoothly navigated the change to completion. It He answered all my questions and didn’t rush me. I made a last minute change on my accessories and he smoothly navigated the change to completion. It was a very positive experience. More

Parts guy Juan did me a solid today and righted a wrong done two years ago. I’ve had much better service at this dealer than at Centaur - would not return to Centaur for anything more complicated than an o done two years ago. I’ve had much better service at this dealer than at Centaur - would not return to Centaur for anything more complicated than an oil change. More