Northland Volkswagen

This is the second time I have purchased a vehicle from this location and they truly are the best and easiest to deal with. this location and they truly are the best and easiest to deal with. More

Fast friendly service. Charlene was very pleasant. Appreciate the smile and prompt service. Took my car in at 7:15am and had it back by 8:30am Charlene was very pleasant. Appreciate the smile and prompt service. Took my car in at 7:15am and had it back by 8:30am More

Best dealership I’ve dealt with. They responded very quickly and were able to give me a great price on a new Jetta. They were able to help me out with my situation. Very happy fortun They responded very quickly and were able to give me a great price on a new Jetta. They were able to help me out with my situation. Very happy fortunate they were able to help me out. More

My salesman is very helpful in all aspects. And other sales people are friendly even I am not their client And other sales people are friendly even I am not their client More

We had a great experience at Northland Volkswagen! We were treated well by Alex Stridt and the other employees we engaged conversations with. They were thorough with information in regarding our new T We were treated well by Alex Stridt and the other employees we engaged conversations with. They were thorough with information in regarding our new Tiguan. We are loving our new vehicle! Thank you! More

Great customer service Charlene Happy is always a pleasure dealing with. Great to have found them for my service. pleasure dealing with. Great to have found them for my service. More

I made an apt for some random things that I needed looked at. I called back a few days later to add another item that I wanted looked at- the chips on my door that I was told touch ups are part of the mainte at. I called back a few days later to add another item that I wanted looked at- the chips on my door that I was told touch ups are part of the maintenance package. They said they added it to the apt. They didn’t. I brought it up to the girl when I brought it up and was told that it’s part of detailing but that she’d ask about it. I never heard an update on it and it wasn’t addressed. Also brought my tires there to get changed over last month and they didn’t bother to tell me that one of the tires needs to be replaced. Just put them all in my trunk and gave me my car back. I would expect to be told this upon pick up. Not the best service so far and am disappointed in my experience so far. More

Booked in initially because of some steering wheel button that broke. It was a special order part and they said they’d call when it arrived. I waited for 3 weeks and ended up calling myself and found out tha that broke. It was a special order part and they said they’d call when it arrived. I waited for 3 weeks and ended up calling myself and found out that the parts arrived. Booked in a week later and scheduled a regular service at the same time. The work order said the front and rear wheels were swapped (as part of the service) but judging by the brake dust on the wheels (significantly more dust is produced by the front brakes) it was apparent this wasn’t even done. The work got done which is great, but the lead up to it was disappointing. More

People are great and helpful. From my experience, they really consider and fulfill their customers wants. They are amazing. From my experience, they really consider and fulfill their customers wants. They are amazing. More

helpful service advisor Thorough inspection of vehicle Slick Uber shuttle service Thank U so much Slick Uber shuttle service Thank U so much More