When we invest money and time into a vehicle, which is intended to bring ease to just about every facet of our lives, whether that be travelling for work or dropping a kid off at a sporting event or just going for a cruise you expect that experience to come with little to no stress. I have been looking for a vehicle for almost a month and have been in and out of a dozen or more dealerships. Same old story, just a different spin with their rhetoric. You want straight forwardness? You want assurance that what your driving away with is what you want, not what the dealer has to sell? You want to feel....no wait...do you want to know that when you leave that the people that just put you in that vehicle are just as vested into your new ride as you are? Well, the next time your looking for an upgrade, a new vehicle, a trade in, whatever, you name your circumstance and the fine folks at Ponoka Dodge will help you out. I specifically want to thank Candis and Shantel. They were straight forward and did all the ground work keeping the purchase environment positive and stress free. Any dealership in the Edmonton and surrounding area can take a lesson from these two ladies. Candis went above and beyond, she introduced me to a mechanic to address any mechanical questions I had, didn't stall on any question and if she didn't know the answer, she found someone who did. Shantel, made sure we discussed all finance options and selected the best one, putting her clients interests at the forefront. Additionally, I want to thank Jae Stiles, he supported Candis in the sale and didn't apply any pressure to me the customer, another thing that most dealerships could take note of. The car business changes rapidly to adjust to all markets and I found Ponoka Dodge to be able to do that but not allow it to affect their clients. A job well done by all. Straight up, the next vehicle you need should come from Ponoka Dodge, it really is worth the drive. Just people taking care of people. Thanks again. Very impressed!