I brought my Elantra in for service for an issue covered by warranty and the dealer insisted it was not covered. I was within the parameters of time, kilometers and type of repair. There was no concern expressed to the client and just wanted to get paid. THe wrong VIN number was put on the service number and I had to contact Hyundai Canada to get the problem corrected.
Please forward to your GM or who is appropriate to get reimbursed for this charge. to get reimbursed for this charge.
Attached is the service invoice and original sale invoice.
The Sherwood Park dealer refused to honor the 100,000 / 5 year warranty and charged me for me two strut assemblies, alignment and ball joint. I only paid this after getting no where on expressing that there was no reason why this work should not be covered under warranty. The cars kilometers and time of ownership we well below the warranty cut offs.
I have reviwed the warranty for Hyundai and talked with others dealers, this should have been covered and replaced N/C. I acquiesced at the time as as the dealer representative(s) stated that not replacing these components was a life safety concern. I wish to get reimbursed for this charge as it was covered under OM warranty.
NB:The VIN number on the dealer invoice is different than that of the original sale number.