208 Ontario Ford Service Centres

I was very impressed with the service I received when I... - Sherryfauvelle

I was very impressed with the service I received when I called today. Linda was very nice and extremely helpful. Thank you for your assistance.

I always feel so welcome and cared for at Courtesy Ford/... - NWlincolnowner

I always feel so welcome and cared for at Courtesy Ford/ Lincoln. The entire team is incredibly helpful and the service is impeccable. Peter is one of the loviest people I’ve met. He goes above and beyond for all of his clients. He’s one of the main reasons I keep driving my Lincoln!

I recently took my F150 to Erinwood Ford for servicing... - Jewelz

I recently took my F150 to Erinwood Ford for servicing and Joe Engel was awesome assisting me with my service appointment. He went over my service report and was very friendly and knowledgeable. This is the reason I drive an hour for my service appointment because I can trust my truck is receiving the best service. I will continue to drive the distance for the excellent customer service.

Kim was very helpful and friendly , service was timely... - dan.snell

Kim was very helpful and friendly , service was timely job was well done. Appreciated the seat covers used by all who drove it.

Customer service is beyond reproach even the owner Les... - mikehoulahan4622

Customer service is beyond reproach even the owner Les Paul is involved whenever I call always dealt with promptly and efficiently I know the car industry and this dealership and employees are the best. HIGHLY RECOMMEND THEM

Excellent, friendly, knowledgable, fast. Bert was... - Aleks

Excellent, friendly, knowledgable, fast. Bert was awesome! He explained everything thoroughly and make sure I was comfortable. Dealership provided the shuttle service to and from my home

Great work and Service. Thank you Corinne for your quote... - Mark

Great work and Service. Thank you Corinne for your quote and excellent service. Car was ready as promised. Body work was flawless and paint match was perfect. Thanks for your help in repairing our door from a parking lot mishap!!

Chad Murphy is a great salesman! Super helpful and... - abreya

Chad Murphy is a great salesman! Super helpful and accommodating to all! He’s extremely polite, and easy to talk to! I highly recommend you buy from Chad and be GLAD!

On this occasion I dealt with Jessica and Chris and both... - Nick

On this occasion I dealt with Jessica and Chris and both ensured that my experience exceeded my expectations. They followed up throughout the day while my truck was being serviced and contacted me as soon as it was ready for pick-up. It was an organized and smooth process.

Great service as always! The team at the Bayfield Ford... - Makin_Sales

Great service as always! The team at the Bayfield Ford Lincoln Service department is fantastic. They’re always accommodating my vehicle service needs from regular maintenance to extensive repairs. No job seems to be too big or too small for these pro’s. Keep it up Bayfield!

Prompt and courteous service. Jake is outstanding. Nice... - pinksh71

Prompt and courteous service. Jake is outstanding. Nice waiting area, very clean during the Covid pandemic.

Excellent service very timely. They were very helpful... - B.mucci

Excellent service very timely. They were very helpful and friendly. I would definitely recommend them .

They knew what was needed and took care of it at a... - brad.dunmore

They knew what was needed and took care of it at a reasonable price. Justin did an excellent job keeping me informed and advising me of my options.

Nothing was done to my truck, even after i told them that... - Pmedcontracting

Nothing was done to my truck, even after i told them that the door latch was frozen, and i had to strap it to get there. They said id still have to pay because it wasnt a recall, yet its the same locking mechanism as the 150, with the recall, so i left with the door issue. And thats not to mention the nox sensor that was faulty, which also isnt fixed, and they failed to mention that i would be reduced to 80km/h for ablut 1 day, before the engine would put itseld on idle mode.....thanks for the heads up guys. I wish the staff was as friendly as when you first buy your 80k vehicle, because let me tell you, there your best friends till you sign that form, then "sorry whos this?"

I’ve been a satisfied Mohawk Ford customer for over 14... - marcolinofurtado

I’ve been a satisfied Mohawk Ford customer for over 14 years. Because of the friendly, caring and professional staff. I am very happy with the entire staff: Receptionist Stacey, Sales team, Financial Specialist:Donna, all Service Advisors, Shuttle drivers, Technicians , etc… I am happy with all the services I receive. I highly Recommend Mohawk Ford to all.

A little disappointed this time. The technician damage... - camp2555

A little disappointed this time. The technician damage the secuity nut to remove the tires on my car to have them rotated and also the secuity nut on the car. They have ordered new ones for me which I appreciate.

Good service , jay is nice person he is kind and nice to... - Marie

Good service , jay is nice person he is kind and nice to talk, service is just on time

Excellent service team, easy to schedule my F150 for its... - Hans Ankner

Excellent service team, easy to schedule my F150 for its first service, small problems were addressed. Overall very courteous and professional.

Brought my Edge in on Tuesday for winter tire swap and... - rperron

Brought my Edge in on Tuesday for winter tire swap and two days later, it's Thursday and still no vehicle. I wish they wouldn't overbook or make excuses for issues...the truth is always best. Never going there again!

Vince P...2nd time I've taken my f150 to get serviced... - Vince P

Vince P...2nd time I've taken my f150 to get serviced here very happy with the service they provide service department #1 in my book...I come all the way from Toronto...shout out to William Sanders.

It's always the same in the car business. New or used, it... - mefromhere

It's always the same in the car business. New or used, it doesn't matter: Money, money, money. That's all that counts. I went for an oil change and tire rotation, and to find out how to fix the not working 3rd brake light (LED) on my vehicle. Oil change and tire rotation was done as expected, but they handed me a 155 CAD invoice for figuring out why the brake light doesn't work. Asking for another 650 CAD to replace it. There must be a consumer protection law put in place that stops car shops from defrauding people. They told me that they had to take it apart to get to the brake light, test it, and put everything back together. This is what I did just 2 weeks (without the testing) before, and it took me all together about 20 minutes. 155 CAD, what they charged me for this 20 minutes job comes out to 465 CAD hourly rate. This is twice what Porsche charges. In case I would have booked the repairs, they would have charged me about 300 CAD. Again for the exact same work. Means 900 CAD hourly rate. Plus 350 CAD for the light assembly. But it is an LED light, and the chance that it dies literally over night is as high as winning the 6/49 jackpot.

Always a pleasure ! Great service and always kind and... - Tara

Always a pleasure ! Great service and always kind and dependable. Thank you- highly recommend this location I have been going here for years and will not go else wherever

Problem with leak roof rack did not address the situTion... - Happleton

Problem with leak roof rack did not address the situTion properly too my question an resolution

Usually am very happy with this dealership but not happy... - Barbmoore54

Usually am very happy with this dealership but not happy this time at all. Service was to be 1 hour I sat for 2 1/2 hours!

Do not use this dealership for anything. Go to Oakland... - derhahn70

Do not use this dealership for anything. Go to Oakland or Discovery if you want to experience good service because Terrace will not give you any at all.

Best dealer for service...Everyone is so helpful and... - sonia_turchyn

Best dealer for service...Everyone is so helpful and professional.... I've been coming for many years...they are number 1...Stan's expertise with cars is excellent...He always has time to help you. The service staff is great....they always fit you into your schedule for an appointment...Tanya, Colin and Carla were so helpful at my appointment... Once again the best service and maintenance. Sonia

Excellent service from Ryan Persaud and Christina... - josephinevirgilio

Excellent service from Ryan Persaud and Christina Costentino in scheduling. They provided me with excellent service in terms of picking my car at my workplace and delivery. Communication was ongoing and excellent. I would recommend Pinetree!!!

I leased a 2020 truck have had problems with the brakes... - coreyleblanc01

I leased a 2020 truck have had problems with the brakes from day one , brought vehicle in for service , they changed a caliber that was sticking . Left a month goes by same problem . Brought vehicle back . Changed caliber and rotors . Also stater there was a power distribution problem and gave me instruction to preform this fix my self . So I was told to take my vehicle out at 2:00 am so the traffic is light and bring vehicle to 80 km /h at 3000 rpm pull over put vehicle in neutral then park then take vehicle get up to 100 km/h pull over put in neutral then park while at 3000rpm and repeat 9 times this was the most ridiculous thing Iv Heard a dealership tell a customer. So I called back cause they had my vehicle for three days and I’m self employed. Some one from customer service called me and said when I was ready to bring vehicle back they would provide a courtesy car . No such luck I called back and the service manager told me that they could not provide a courtesy car and if I wanted one I would have to pay half the cost . The service manger has got to be one of the rudest customer service representative I’ve ever had to deal with instead of rectifying the situation he showed not interest in a resolution . Terrible customer service . Ps : they also decided after the last service to leave my truck in the back lot with widow down you couldn’t believe the amount of pollen in the vehicle was seriously pissed off . Don’t recommend getting you vehicle service here . The sales ppl are awesome but take your vehicle to another Ford dealer to get real customer service.

Extremely disappointed with recent "Works" package on my... - Eastgate Hamilton Ford Service Disappoints

Extremely disappointed with recent "Works" package on my new F150. Vehicle was left with extensive grease marks on interior windshield, all 4 doors, all 4 rims, exterior glove box and interior glove box content. It is clear that no post service COVID sanitization was performed on the vehicle whatsoever. If service technicians have such disregard for a customer's vehicle, it is difficult to have any faith in the services and inspections that are supposedly being performed. Shoddy service is insidious and brings businesses down over time. Employees who show such blatant disregard should be shown the door. The next day, the Service Manager at Eastgate Ford did make a half-hearted attempt at cleaning the glove box grease and provided a new cloth bag in exchange for the one that Eastgate Ford soiled. Aside from that, little ownership taken by Eastgate Ford other than to say it was a "mistake" and "everyone makes mistakes". My mistake was taking my F150 to Eastgate Ford in Hamilton. This is too bad as their parts department has been awesome to deal with. As a Ford shareholder, it pains me to have to review such a poor dealership experience for an automotive brad that I wholeheartedly support in a variety of ways. These are not the professional standards that those who grew the dealership from its humble beginnings would be proud of. Eastgate Ford Hamilton ranks the way it does for good reason.

best tire price - tbsman

I was surfing the net for replacement tires on my 2012 kia rio, original tires from factory very poor, they wore out in under 30,000 km. Anyway I somehow got into the Ford tire site,where you could price tires from Ford dealers in Ottawa area. Phoned a bunch of them and Darcy at A and B gave me a very quick quote that was $90.to $120. cheaper than any other dealer and $150.cheaper than CTC. The tires had to be ordered in ,and Darcy said maybe the next day, then we could set up an AM appt. later in the week to install. I was off that Mon. and I was touring around so I dropped in to get the paper quote so I wouldn't get any price surprises when I went to pay.(I like to get out the door quotes),got there about 2 pm after placing the order at 10am just to get the quote. What do you know,the tires were in and an hour later installed ! Needless to say I was quite pleased! Darcy and the crew were very professional and talk about quick! I'm a very happy tire shopper,getting exactly the type and brand of tire I wanted at a great price! All I had to do was place about 4 phone calls,then same day service ! I can't recommend A+B Ford more highly ! Don't know if they made any money on the transaction but they made me a very happy customer. I'd go back again for sure!