Yonge Steeles Ford Lincoln Sales Limited

I had very bad experience with Yonge Steeles ford. They made me pay seven hundred dollars to change a part in my car then I took the car to another mechanic because it stopped driving to find out that They made me pay seven hundred dollars to change a part in my car then I took the car to another mechanic because it stopped driving to find out that they didn't change the part they just wiped the rust of it. When I called back , the service manager his name mark Silverman threatened me if I go back to the dealer shop he will charge me. This is the last part of my ten years of truggle with this dealership at Yonge and sleeves. More

I got first maintenance service of my vehicle from this dealership, they didn't change the filter, they said filter is out of stock. There was a chip on brand new vehicle when I bought it, they said th dealership, they didn't change the filter, they said filter is out of stock. There was a chip on brand new vehicle when I bought it, they said they will give me a color match tube to fix it , it has been over then 5 months ,even time when I asked they said they order it . More

Mark Silverman the service manager, is extremely disrespectful, does not know how to treat a customer, threatened me physically and threatened to call the police. Told me I am not welcome in the dea disrespectful, does not know how to treat a customer, threatened me physically and threatened to call the police. Told me I am not welcome in the dealership anymore, and why? Because I came to ask a few service questions and let him know that they’ve been hard to reach over the phone. Him and a group of at least 5-6 others stood around me at my vehicle, continuously argued with me, and have no idea what customer service means. The general manager Gagat Navani was not helpful either. Most awful dealership experience I’ve ever had. More

Took my Transit Connect there for a windshield reseal recall. Smashed the windshield, excessive damage around the window and doors, glass shards throughout the van, and no communication about what took p recall. Smashed the windshield, excessive damage around the window and doors, glass shards throughout the van, and no communication about what took place and have taken no responsibility to do any repairs. They refused to return my vehicle to me because they wanted to only do what Ford would pay them to do, making it impossible for me to take my van elsewhere for repair. None of my emails or phone messages have been returned since the damaged happened 6 months ago, until I told them I was taking them to court for the cost, damage etc. I was then threatened that they would sue me, which would be because I need to sue them in order to recover my losses. Their threats add insult to injury but that is how they do business. More

They ripped me of when I was buying a car in 2019. I was buying a 2016 Ford focus which has serious transmission recalls. I was buying a 2016 Ford focus which has serious transmission recalls. More

Mark Silverman was the most disrespectful employee I have ever dealt with. He was rude and arrogant despite the fact that his service team made several mistakes. No regard for the satisfaction of his custome ever dealt with. He was rude and arrogant despite the fact that his service team made several mistakes. No regard for the satisfaction of his customers or their time. I will never use this dealership again and recommend nobody else uses this dealership for any services. The attitude I received was honestly pretty disgusting and disappointing from a representative of such a major company. More

Got a new truck today. .. it had less than 1/4 tank of gas... pretty disappointing for a new sale! Drove from Niagara.... had to fill up when I got here...🤬 .. it had less than 1/4 tank of gas... pretty disappointing for a new sale! Drove from Niagara.... had to fill up when I got here...🤬 More

This negligent company sold me a used, safety inspected vehicle that put both my 8 year old son and myself in real danger. I am currently working with a private lawyer. vehicle that put both my 8 year old son and myself in real danger. I am currently working with a private lawyer. More

This is the first time in my life I left a review since I was very very upset about how the sales person treated me. I usually feel sorry for the sales person since I couldn’t give any confirmation or answ I was very very upset about how the sales person treated me. I usually feel sorry for the sales person since I couldn’t give any confirmation or answer after they treated me so nicely but this time was completely opposite. The sales person had never informed me there was a person waiting after my test driving and he called me 3 times during 10 mins test driving(of course I couldn’t pick up the phone)When I came back I asked him why he called me so many times and he said there was another person waiting and didn’t even say sorry. When I asked for the approximate quote for the basic trims he kept showing me second trims which was more expensive and it was even the model from previous year. He didn’t even seem to know how to add the options or packages to get a quote. I just left the dealerships right away since I knew that this was nothing but wasting of my time and also his time. I am not trying to say the whole Yonge and Steeles Lincoln dealership is bad. I guess the most sales persons working there are nice to their customers but all I can say is that it was such an unpleasant experience with this sales person More

Just purchased a Lincoln. My first experience with the service department was simply delightful. Ms. Faziea and Ms. Brittany understood my needs listened and had no desire to My first experience with the service department was simply delightful. Ms. Faziea and Ms. Brittany understood my needs listened and had no desire to rush me out of the dealership. What a breath of fresh air compared to my previous car dealerships. An extremely pleasant experience. Thank you Faziea and Brittany. More