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Barrie Ford

Barrie, ON

4.7
558 Reviews
For the ultimate selection of new, used and Ford Certified Pre-Owned models, be sure to come to Barrie Ford! Our Ford dealership in Barrie, ON, is a certified Ford Performance and ROUSH dealer, too, making us the ultimate one-stop Ford shop for all your vehicle needs. Pay us a visit today at Big #1 Barrie Ford!
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55 Mapleview Drive West

Barrie, ON

L4N 9H7

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Showing 558 reviews

July 09, 2024

I’m from the Toronto area and it was a pleasure dealing with Barrie Ford. The team is fantastic…. Keep up the great team work! More

by l.testa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert J. Elrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2024

F150 lariat had a noise in front end clearly from a few different components that's should have been fix before pick up.i notice It wasn't so i call brought it back numerous times they didn't fix it. They More

by Chambers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shelly MacConnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Corfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Barrie Ford responded

Thank you for sharing your feedback about your experience with your F150 purchase. We genuinely value all customer reviews, as they help us improve our service and address any issues that arise. We understand your frustration with the ongoing issues you’ve encountered with your vehicle. As you mentioned, your F150 was purchased used with 140,000 kilometers on it, and you decided to proceed with your purchase without extended warranty coverage. Unfortunately, used vehicles can sometimes present unforeseen issues that aren’t immediately apparent at the time of sale. Regarding the check engine light, we sincerely apologize for the inconvenience caused by the faulty replacement part and it having to be done again. We made every effort to resolve the issue as quickly as possible. It’s important to note that the additional issues you experienced later were unrelated to the initial complaint, and we did offer to look into these repairs to assist you further, At Barrie Ford, we strive to provide the best possible service to all our customers, and we regret that you feel we did not meet your expectations. It was never our intention to make you feel pressured or blackmailed. Our goal is to resolve issues to the satisfaction of all parties involved. Dominic Lazzaro Managing Partner

Jul 05, 2024 -

Chambers responded

I just want the issues resolved once and for all so we can move forward the engine shakes scott. R is aware of what needs to be done i have a recording of him saying if i dont take down my review he wont fix it ..knowing that i was sold a truck with major issues and a broken tailgate.

Jul 05, 2024 -

Chambers responded

I have the remarks in writing regarding pertaining to deal..the noise need to be fix as per deal with eric. It just keeps getting worse i have yet to make it home without something going wrong.

Jul 11, 2024 -

Chambers responded

To date, nobody has returned my call from Barrie Ford to rectify this issue.

April 19, 2024

I really wanted a Ford Maverick and had approached several dealerships. My kids were getting older and I loved my van and it was only 4 years old, but it was time to make a change. I had done my own r More

by TB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert J. Elrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Working with Robert was such a pleasure. He was thoughtful and knew his product very well. He provided us with choices that worked for us and our company. He answered all of my questions in More

by sarah71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonya Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert J. Elrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

Very friendly and great to deal with. Robert and Sonya were both great. Love my new Ford Bronco Sport. Highly recommend this dealership. Thanks for the great service! More

by tracey.rob.willison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonya Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert J. Elrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

Service team is fantastic! Always willing to help out! Organizing and scheduling is on point More

by dougan.o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon from the service dept, 5/5
March 19, 2024

Vehicle alway ready on time , very fast service and I'm happy with the service More

by len-osburne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
March 08, 2024

Extremely courteous and professional experience provided by Lana K. She provided all of the information on the vehicle we were interested in and subsequently purchased. We were a bit apprehensive initiall More

by jeffstocks48
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominic Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Krupnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

They are are amazing people who treaded me like a friend can’t wait to get my new mustang More

by Michaeld.cirone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Professional, caring, ensure client is fully aware of the condition and nature of the service More

by daisy-cn_wee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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