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Barrie Ford

Barrie, ON

4.7
557 Reviews
For the ultimate selection of new, used and Ford Certified Pre-Owned models, be sure to come to Barrie Ford! Our Ford dealership in Barrie, ON, is a certified Ford Performance and ROUSH dealer, too, making us the ultimate one-stop Ford shop for all your vehicle needs. Pay us a visit today at Big #1 Barrie Ford!
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55 Mapleview Drive West

Barrie, ON

L4N 9H7

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Showing 557 reviews

April 19, 2024

I really wanted a Ford Maverick and had approached several dealerships. My kids were getting older and I loved my van and it was only 4 years old, but it was time to make a change. I had done my own r More

by TB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert J. Elrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Working with Robert was such a pleasure. He was thoughtful and knew his product very well. He provided us with choices that worked for us and our company. He answered all of my questions in More

by sarah71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonya Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert J. Elrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

Very friendly and great to deal with. Robert and Sonya were both great. Love my new Ford Bronco Sport. Highly recommend this dealership. Thanks for the great service! More

by tracey.rob.willison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonya Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert J. Elrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

Service team is fantastic! Always willing to help out! Organizing and scheduling is on point More

by dougan.o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon from the service dept, 5/5
March 19, 2024

Vehicle alway ready on time , very fast service and I'm happy with the service More

by len-osburne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
March 15, 2024

gave this place one star, only because i cant give zero, the tailgate was damaged at this dealership when it was taken into the shop to get the step repaired prior to delivery. and they refuse to fix it PR More

by wiliam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
service dept
Mar 16, 2024 -

Barrie Ford responded

I recently came across your review regarding your experience at our dealership, and I must say that I am deeply concerned about the situation you described. First and foremost, I want to sincerely apologize for any inconvenience or frustration this has caused you. I understand your frustration in not receiving a response to your email. However, after thoroughly reviewing my messages, I couldn't locate any correspondence from you. Please accept my apologies for any oversight on our part. To ensure that we address your concerns promptly and effectively, I kindly ask you to reach out to me directly by phone at 705.737.2310x1850. I am eager to discuss this matter with you further and work towards a satisfactory resolution. Your satisfaction is of the utmost importance to us, and we are committed to making things right. Thank you for bringing this matter to our attention, and I look forward to speaking with you soon. Warm regards, Dominic Lazzaro, Managing Partner

Mar 16, 2024 -

wiliam responded

Hi Dom i HAVE sent you 2 emails about this and got one response from you saying you will look into it when you are back in the office, and didnt hear a xxxx thing , so i followed up with another email and didnt hear anything from you, i left messages with your dealership and also requested a phone call from both you and the owner , once again I DID NOT HEAR BACK FROM ANYONE ive also tried to get this straightened out with the service people but it seems they cant do anything without authorization . im not looking for a windfall here, im just looking to get this situation rectified ,PROPERLY, and not some cheap work that looks like a high school shop student did the work i will be calling you at the number you provided and if this isnt fixed properly this time I WILL INDEED HAVE MY SIGN AND LAWN CHAIR READY to sit at the entrance of the dealership

March 08, 2024

Extremely courteous and professional experience provided by Lana K. She provided all of the information on the vehicle we were interested in and subsequently purchased. We were a bit apprehensive initiall More

by jeffstocks48
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominic Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Krupnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

They are are amazing people who treaded me like a friend can’t wait to get my new mustang More

by Michaeld.cirone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Professional, caring, ensure client is fully aware of the condition and nature of the service More

by daisy-cn_wee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

FABULOUS EXPERIENCE! !! Great dealership! This is my THIRD F150 from Barrie Ford, and I’m absolutely thrilled! Rob Elrick is top notch, and was able to find the PERFE More

by mdmacewenwilliamson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly MacConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert J. Elrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Barrie Ford responded

Thank you so much for your enthusiastic review! We're thrilled to hear that you had a fabulous experience at Barrie Ford and that Rob Elrick provided top-notch service to help you find the perfect vehicle for the third time. Your loyalty as a repeat customer means the world to us, and we're delighted that you couldn't be happier with your F150. We look forward to continuing to exceed your expectations in the future. If you ever need anything else, don't hesitate to reach out. Safe travels in your new truck! Dominic Lazzaro, Managing Partner

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