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Barrie Ford - Service Centre

4.6

37 Lifetime Service Reviews

55 Mapleview Drive West, Barrie, Ontario L4N 9H7

37 Reviews of Barrie Ford - Service Centre

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March 12, 2020

"Excellent service. Great attitude. Brian Mackie was great..."

- Saleem65

Excellent service. Great attitude. Brian Mackie was great to deal with. All staff members are very professional. Service and sales staff are straight and easy to deal with.

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Recommend Dealer
Yes
Employees Worked With
Brian Mackie
March 04, 2020

"Our vehicle was in for an oil change, a couple days later..."

- Dee

Our vehicle was in for an oil change, a couple days later noticed washer fluid couldn’t have been topped up and not too sure they checked air filter because my husband checked it before I left on a trip and he said it hadn’t been opened because it was sealed and there were keys from trees in the holder? I did tell him it was a pretty quick oil change fastest one they have ever done!!

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Recommend Dealer
No
Employees Worked With
Oil change staff
Mar 04, 2020 -

Barrie Ford responded

Hi, my name is Peter Panagakis, I am the Managing Partner at Barrie Ford. Can you please reach out to me at 705-737-2310 extension 1862 to first have a discussion and then I will investigate to see exactly what transpired on your visit. My apologies for your experience and looking forward to resolving the issues. Kind regards

March 04, 2020

"Tammy Snow helped me get some small items worked out with..."

- MinivanShopper

Tammy Snow helped me get some small items worked out with my F150. She’s courteous, prompt and helped get the job done at a time that worked for me. I’m happy to say that I will be a returning customer.

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Recommend Dealer
Yes
Employees Worked With
Tammy Snow
February 26, 2020

"Great service friendly service staff thank you to Jenn..."

- Dbadger

Great service friendly service staff thank you to Jenn for booking the appointment and following up with everything from approvals to arranging picking me up when my vehicle was ready

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Recommend Dealer
Yes
Employees Worked With
Jenn Mann
February 26, 2020

"Getting service is expensive but thorough. Staff are..."

- Rose

Getting service is expensive but thorough. Staff are always friendly. My sales person Ryan Brown always says hello and is helpful. He even offered me his personal car to use, to run errands while my car was in for service!

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Recommend Dealer
Yes
Employees Worked With
February 25, 2020

"We have been a customer for a long time.Always..."

- Dudleydog26

We have been a customer for a long time.Always pleased,our sales rep Max is excellent. The service dept doesnt always listen to my issues.but overall have always gotten good service.

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Recommend Dealer
Yes
Employees Worked With
February 21, 2020

"I have been a customer at Barrie Ford from the day it..."

- Martin and Karen Kimberley

I have been a customer at Barrie Ford from the day it opened on Mapleview Drive in Barrie. I have dealt with incredible people from day one including Phil Walker,Steve Cranney,Ken Lovegrove,Mike Shanahan,Max Rolph and especially Bob Mills. Two Escapes Three F150s and an Escort to boot ! Service Deptartment is also Top Notch ! Thank you for close to 30 years of Amazing Service ! Martin and Karen Kimberley.

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Recommend Dealer
Yes
February 20, 2020

"Great experience professional quality people would always..."

- jeffreid100

Great experience professional quality people would always work with Barrie Ford in the future. Brought the vehicle in for service work on the transmission to Barrie Ford as the local dealer informed me they were not able to look at my vehicle as the service people were on holidays. They lost a customer for life.

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Recommend Dealer
Yes
Employees Worked With
Tracy Snow
February 20, 2020

"Great service. Got an Appt right away, and once we were..."

- krista_roberts07

Great service. Got an Appt right away, and once we were there they offered to drive my daughter and I to wal mart while my car was being serviced

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Recommend Dealer
Yes
Employees Worked With
Jen
February 15, 2020

"ripped off!"

- dewfuss

paid $176.00 for a one minute listen and tell the problem, that is more then an hour of work to tell me a clicking noise coming from the accuater door in the heating system no work done and no tools required, this place is good for recalls but do not ask them to do any extra work, they will rip you off!,I found out that it is a common problem and is cheep free information that every mechanic knows about. the manager was arrogant!

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Recommend Dealer
No
Employees Worked With
Scott Rawlings
Feb 16, 2020 -

Barrie Ford responded

Hello, my name is Peter Panagakis and I am the Managing Partner here at Barrie Ford. My apologies for your experience at our store. Can you please reach out to me at 705-737-2310 extension 1862 I will do my best to correct the issue. Kind Regards

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