"Transmission issue 2013 F150"
Wow. When sh*t hit the fan, you learn the value of your dealership. Our transmissiom well failed in our F150. I called Kim, as we have a great relationship over almost 6 years of service work with 2 vechiles, to tell her what happened. She asked 2 simple questions: Who's name is the truvk under in the system and how many kilometres on on the truck. She gave us great news she is covered. 3 lessons learnt: always bug extended warranties (tricare), always check in with Kim becuase she knows her stuff, and always fo business with Fraser Ford because they stand behind their products!!!
"Bought 2 Trucks from Dorothy"
Bought a F150 in 2013 and am currently awaiting 2019 F250 that has been factory ordered. Dorothy is a straight shooter, knowledgable, no pressure, and adapted to how we like our numbers (total cost, not focus on the monthly). She worked and got us a great trade in value on our F150!
She has a lovely sense of humour (icing on the cake😉). She is the ONLY car sales person we have ever came back to for a second vechile. She works hard for her customers and always follows through on the commitments she makes! You ROCK Dorothy! If I could give her a 10 out of 5 I would as that is how pleased we are with her customer service level and dedication she has provided!!
Note to Kristal, she is a ray of sunshine amd easy to work with!
"A Birthday we will never forget!!!"
Our experience with Fraser Ford has been incredible! From the moment my husband popped in to have a look to closing the deal on his birthday weekend, the experience has been nothing short of amazing. Their attention to detail, working at our schedule (I work nights) and making my husband's birthday weekend one unforgettable day, we would absolutely return as customers and moreso recommend Fraser Ford to anyone and everyone. Kristine and Kristal have been amazing in meeting our needs. You get their full attention and they will do everything in their power to make the deal work for you. We are proud owners of three Ford vehicles in the last year and a half and I think we have found our place!!! Amazing team :) THANK YOU!!!
The Zolynski Family
Employees Worked With
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