Rose City Ford Sales

By far, the WORST dealership/shop I have ever been to. They will do everything in their power to avoid doing warranty work and scam people and over charge. They charge for work they did not do. I go in to They will do everything in their power to avoid doing warranty work and scam people and over charge. They charge for work they did not do. I go in to get a part fixed, I told them exactly what’s wrong and what I want done. They charged me $170 diagnostic fee still and refused to remove it. To top it all off, I went to get a axle seal replaced out of warranty , they told me “it’s not leaking enough for them to do anything about it” Beyond lazy and I highly recommend you never, ever go there. Save your time and money. More

I had by far the worst experience. I went on a Tuesday and by Friday I told them I would sign the papers for the truck and the price we agreed on . The manager reached out to me on the I went on a Tuesday and by Friday I told them I would sign the papers for the truck and the price we agreed on . The manager reached out to me on the phone and I asked if I could use my husbands ford points to go for the new purchase . I never received a call back from any of the 3 people I was dealing with , I had called the manger back twice only to get a txt back 5 hours later that the truck was sold to someone else ! More

I have been a customer of Rose City Ford for several years, the latest April 13/23. The service has always been excellent, and the service advisers, Matthew Willar especially, are congenial, knowledgeab years, the latest April 13/23. The service has always been excellent, and the service advisers, Matthew Willar especially, are congenial, knowledgeable people willing to help you. The same is true of the ladies providing refreshments. More

I came to rose city because I was looking for an explorer what I found was friendly and knowledgeable staff ready to answer all my questions and put me in the car that I love. Deionn was great and gave me pl what I found was friendly and knowledgeable staff ready to answer all my questions and put me in the car that I love. Deionn was great and gave me plenty of options and when it came time to turn in my first car I knew that if I called him it would be a very easy experience. He took care of everything once again put me in another beautiful explorer. More

The Service Manager Rob, was very helpful, fast service, courteous and had me in and out within 30 minutes of having my driver's side air bag replaced due to a recall! I would highly recommend this dealers courteous and had me in and out within 30 minutes of having my driver's side air bag replaced due to a recall! I would highly recommend this dealership and the service department manager and staff and A1! More

Amazing experience. Our sales professional, Ahmad Assaf made the transaction a nice experience. Well done. Our sales professional, Ahmad Assaf made the transaction a nice experience. Well done. More

Excellent customer service with very detailed description of purchase. I left asking myself 0 questions. Fast and easy with great staff of purchase. I left asking myself 0 questions. Fast and easy with great staff More

Bought a 2023 Raptor 37 package! They were able to find the model and color I was looking for. 10/10 recommend They were able to find the model and color I was looking for. 10/10 recommend More

Second Bronco through rise city Ford! This time a custom order. Deion Flynn was helpful as per our first Bronco, and quick to answer all my questions and concerns! Through a couple hiccup This time a custom order. Deion Flynn was helpful as per our first Bronco, and quick to answer all my questions and concerns! Through a couple hiccups with custom pieces to be dealership installed before delivery, Deion kept me updated and was quick to offer solutions! Thanks again to all the friendly and helpful staff at Rose city Ford! More

Was an easy buying experience. James was great to work with , helpful, and available. Purchasing a new car can be stressful , the staff was friendly and helped explore all purcha James was great to work with , helpful, and available. Purchasing a new car can be stressful , the staff was friendly and helped explore all purchasing options. More