Rose City Ford Sales

Within 30 days of purchasing a 2018 F150, my 82 year old father discovered a half inch hole had been drilled into his gas tank. The repair ended up costing $800 including a $180 towing charge in order to ge father discovered a half inch hole had been drilled into his gas tank. The repair ended up costing $800 including a $180 towing charge in order to get the truck back to Rose City. The salesman informed me that my father had Roadside assistance but neglected to tell us it was applicable to the closest dealership only (closest dealer referred us back to Rose City). Communication with Rose City was poor and my father was without a vehicle for over 2 weeks. There was never an offer to provide him with a loaner vehicle. Due to the circumstances surrounding the discovery of the hole, we are unsure as to when the damage actually occurred (before or after my father purchased it). The lack of care and concern shown by the dealership throughout this repair was very frustrating and disappointing. Very poor service for a new customer. More

Always been happy with the service department. Especially Matt very consciences of his performance and very friendly Especially Matt very consciences of his performance and very friendly More

Dany Jirjis and Rose City Ford think it’s ok to do people over. Lawsuit coming, omvic complaints filed. This man has no integrity and is a sad excuse for a man. You sold her a vehicle, plated it and didn’t s over. Lawsuit coming, omvic complaints filed. This man has no integrity and is a sad excuse for a man. You sold her a vehicle, plated it and didn’t send the insurance information in, you can not plate a vehicle in Ontario without insurance but some how Dany did. Negligence and damages here are too easy to prove. Warning to all do not buy a vehicle from this guy. More

Had to go in for a recall. I was pleased, great customer service. Will go back soon. I was pleased, great customer service. Will go back soon. More

Just picked up my new F150. Knowledgeable, friendly sales guy Ronaldo bent over backwards to make the experience easy with minimal red tape. Service and detailing were on point Knowledgeable, friendly sales guy Ronaldo bent over backwards to make the experience easy with minimal red tape. Service and detailing were on point and apon pick up vehicle was ready and I was given a detailed walk through on all of the technical aspects of my new truck. More