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Rose City Ford Sales

Windsor, ON

4.6
417 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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417 Reviews of Rose City Ford Sales

November 29, 2023

Within 30 days of purchasing a 2018 F150, my 82 year old father discovered a half inch hole had been drilled into his gas tank. The repair ended up costing $800 including a $180 towing charge in order to ge More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gloster
November 29, 2023

Always been happy with the service department. Especially Matt very consciences of his performance and very friendly More

by Rocco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service department
November 29, 2023

Dany Jirjis and Rose City Ford think it’s ok to do people over. Lawsuit coming, omvic complaints filed. This man has no integrity and is a sad excuse for a man. You sold her a vehicle, plated it and didn’t s More

by Rami1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dany Jirjis
November 28, 2023

Had to go in for a recall. I was pleased, great customer service. Will go back soon. More

by Kerston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey, Nick Gloster
November 27, 2023

Just picked up my new F150. Knowledgeable, friendly sales guy Ronaldo bent over backwards to make the experience easy with minimal red tape. Service and detailing were on point More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronaldo
November 24, 2023

The two Robs Service manager and customer rep were friendly and professional I service my vehicle at Rose City Ford because of them More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Two Robs from service
Nov 30, 2023 -

Rose City Ford Sales responded

Hi John, we are very happy to have provided you with such a positive experience! We will be sure to share your kind words with both Rob & Rob! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2023

Great customer service, James went over and beyond explaining everything to us. The finance department was exceptional as well, they explained every option that was avsilable to us. More

by Bingy72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kennedy and Cathy Hawkes
Nov 30, 2023 -

Rose City Ford Sales responded

Bingy72, your wonderful feedback and rating mean a lot to us. We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2023

Rose City Ford Service Department epitomizes Customer Service. My service rep was efficient, pleasant, courteous and thoughtful. More

by Dactyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Nov 30, 2023 -

Rose City Ford Sales responded

Dactyl, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rose City Ford. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 22, 2023

Very good service never any problems take great care of me every time I go there and service guy when you arrive Asome Job More

by Joecurtis161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asome guy
Nov 24, 2023 -

Rose City Ford Sales responded

Thank you Joe! We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2023

Our visit was good. We were welcome very nicely. Offered drinks and snacks. Explained everything very well. Thank you More

by laurablundell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristan Bondy
Nov 23, 2023 -

Rose City Ford Sales responded

Hi Laura, we are very happy to have provided you with such a positive experience! Thank you for taking the time to share your experience with others! We are happy to know that you were taken care of, and we hope we can be of service to you again in the future! Cheers :)

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Thank you for visiting our site. We recently updated our Privacy Notice, effective as of March 27, 2023, to better provide clarity to our customers. In particular, we've reorganized our Privacy Notice to provide additional details about the data we collect, use and disclose, and more information on ways you can exercise control over your personal information. You do not need to take any further action for the Privacy Notice to become effective. For additional details, please see our Privacy Notice.