Rose City Ford Sales

Olivia was outstanding she did everything to make sure I was happy. Cathy from finance was an absolute gem!! No hassle no gimmicks. Love my new ride and the process was painless!!! was happy. Cathy from finance was an absolute gem!! No hassle no gimmicks. Love my new ride and the process was painless!!! More

Mauro Chechi was extremely knowledgeable about the F-150 models and took the time to explain the differences between them. During our first visit, he spent over 1.5 hours with us, accompanied us on a test d models and took the time to explain the differences between them. During our first visit, he spent over 1.5 hours with us, accompanied us on a test drive, and thoroughly demonstrated the features of the STX model. We returned a couple of days later and leased a 2026 F-150 STX. Throughout the leasing process, Mauro answered all of our questions with patience and professionalism, making the experience enjoyable and stress-free. Mustafa Kachouri, the Financial Services Manager, clearly explained the warranty and protection options without any pressure, ensuring we understood everything before making our decisions. We also appreciated the friendly and welcoming front desk staff, who made us feel comfortable from the moment we arrived. Overall, we had an excellent experience from start to finish. We truly appreciated the professionalism, knowledge, and outstanding customer service provided by Mauro, Mustafa, and the entire team. We would highly recommend them to anyone looking for a new Ford vehicle. More

Customer service was great. Mauro was exceptional. I would highly recommend Mauro and the dealership if Mauro was exceptional. I would highly recommend Mauro and the dealership if More

Recommend this dealership for their employees. Customer service and their service department are excellent to deal with, in spite of ongoing vehicle issues. Hoping my second new battery in less th Customer service and their service department are excellent to deal with, in spite of ongoing vehicle issues. Hoping my second new battery in less than 2 years will resolve the problem. More

All the staff were polite and courtious. Also the shuttle driver was very nice. Car was done quickly. Also the shuttle driver was very nice. Car was done quickly. More

There service is always courteous and pleasant. The work is done in a timely manner and if anything is needed different than scheduled they call you. The work is done in a timely manner and if anything is needed different than scheduled they call you. More

I was notified after my last visit for an oil change my tires needed to be replaced soon and I was given a quote on a new set of tires for my 2011 Ford Edge. I preferred to stay with the Michelin tire mo tires needed to be replaced soon and I was given a quote on a new set of tires for my 2011 Ford Edge. I preferred to stay with the Michelin tire model that were on the car and the service rep ordered them in the next day for me. Love the new tires and thank you for the great service. More

Thanks Olivia for the great new 2026 Explorer ST. We are loving it so far ! We are loving it so far ! More

All of the employees in the service centre are wonderful. Matt, Stacey, and a couple of employees, I can't recall their names, always are so helpful. Stacey helped me to the car when it was finished. She eve Matt, Stacey, and a couple of employees, I can't recall their names, always are so helpful. Stacey helped me to the car when it was finished. She even lifted my walker into the trunk for me. Rose City has excellent technicians. More

I truly love dealing with the service department at Rose City Ford. Rob is the absolute best and is always quick to help and come up with solutions with a smile on his face everytime i go in. He is amazing City Ford. Rob is the absolute best and is always quick to help and come up with solutions with a smile on his face everytime i go in. He is amazing to deal with. The ladies who help out, making sure everyone is comfortable, are absolutely amazing. I was dreading bringing my car in for maintenance, with my two small children, but the ladies and Rob made it so easy, it was perfect. Making not only me but my kids feel welcome, offering snacks, drinks and colouring books. Definetly recommend! More