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Rose City Ford Sales

Windsor, ON

4.6
633 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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633 Reviews of Rose City Ford Sales

April 24, 2024

I had an oil change done on my 2023 Ford Escape. Everything was done to my satisfaction. More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Apr 30, 2024 -

Rose City Ford Sales responded

Thank you very much Howard. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rose City Ford working with our Service team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
April 23, 2024

always personable staff makes you feel welcome,,,,,,,I trust any recommendations they make.....quick in and quick out....leaving feeling confident with the work that is done, More

by dallan43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Willard, Lorie,and stacy
Report | Print
Helpful
April 23, 2024

The staff and techs at RCF were amazing. My frenchie and I were very welcomed. We were greeted with smiles, coffee and snacks. My bronco was serviced under an hour. 😊 Thank you!! Unti More

by teresadu71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon, Nick Gloster
Report | Print
Helpful
April 22, 2024

Prompt Professional Waiting room was constantly being checked for refreshments, snacks or anyone in need of a ride More

by Karen.d.gouin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Helpful
April 20, 2024

Can't beat the staff and the workmanship. Love it there .won't go anywhere else More

by denisemersh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Apr 30, 2024 -

Rose City Ford Sales responded

Hey Denise, thank you so much for the wonderful review! We're happy you found our staff to be so supportive during your experience here at Rose City Ford, and we work hard to ensure top notch care and quality. Thank you so much for the recommendation, we hope you have an amazing day!

Helpful
April 20, 2024

Enjoyed talking to Stacey and service professional Matt. Thank you both for the great service. More

by Johnny the great
Workmanship
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Apr 30, 2024 -

Rose City Ford Sales responded

Hey Johnny, we are so glad to hear that both Stacy and Matt left a great impression and were able to assist you with all your service needs! We appreciate you taking the time to tell us about your experience, and we look forward to seeing you again in the future. Cheers :)

Helpful
April 19, 2024

Quick in - and quick. Great customer Satisfaction with scheduling and ease of making an appointment! More

by brourke1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Primeau, Nick Gloster
Report | Print
Apr 30, 2024 -

Rose City Ford Sales responded

Hey Brourke, thank you so much for taking the time to tell us about your recent experience at Rose City Ford! We are committed to providing exceptional service, and we are so glad to hear that was the case during your visit. If there is anything else we can assist you with, please give us a call, as we are always happy to help!

Helpful
April 18, 2024

I always feel comfortable when bringing in my car for service. They are very polite and very clear on what should be changed if needed. I’m a happy customer. More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Apr 20, 2024 -

Rose City Ford Sales responded

Thank you Ruby! We're thrilled to hear that we were able to provide you with such a wonderful experience! Thanks again for taking the time to leave us a rating and review, and we will pass this along to the members of our service team! We hope that we can be of service to you again in the future! Cheers :)

Helpful
April 17, 2024

Service was on time and proper parts ordered. My only complaint was that there were no envelopes to put keys in. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Apr 20, 2024 -

Rose City Ford Sales responded

Thank you very much Paul. We are very appreciative of you taking the time to leave us five stars, and we will be sure to pass along your feedback to the team as well! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
April 16, 2024

Rob was quick to contact me on Monday morning since my car was towed to the dealership over the weekend. There was a diagnosis on the problem within a day and he arranged a rental for me while the repairs More

by fivepindittom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob....Service Department
Report | Print
Apr 19, 2024 -

Rose City Ford Sales responded

Thank you very much for the kind review regarding your recent service visit! We're so glad that we were able to go above and beyond your expectations. Thank you for taking the time to tell us about your experience, and we will be sure to share your kind words with Rob! We hope we can be of service to you again in the future.

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