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Rose City Ford Sales

Windsor, ON

4.7
1,358 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,358 Reviews of Rose City Ford Sales

November 12, 2025

Dealing with Rob and the mechanics was a good experience for me. They listened to my concerns, found the problem and made the repairs. More

by jtrembly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau
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November 11, 2025

Easy to book service appointments through website however their "diagnostic" fee for multiple PCM issues is disappointing and perhaps worse is the approx. $35 they hide at the end of the bill for " general s More

by ROCK DEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of ppl listed were dealt with. The advisor named Joey was great, nice and helped where he could I just wish he would have disclosed the the add on fees prior to payment. Not really his fault and likely a dealership wide process.
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November 08, 2025

Great experience, Derek was extremely likable and helpful. We really love our new Ford Maverick. We will recommend Derek and Rose City to our friends and family. More

by paquettewindows
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Emery, Nick Gloster
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Nov 12, 2025 -

Rose City Ford Sales responded

Thank you for leaving such a positive review! We are thrilled that you had a great experience with Derek and are loving your new Maverick. We truly appreciate your recommendation to your friends and family, and we look forward to providing them with the best experience possible! Cheers 🙂

November 07, 2025

I was thoroughly impressed with the genuine attention and care of its patrons.. Service was also quick and Joseph was a professional gentleman. More

by Mikepio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Nov 12, 2025 -

Rose City Ford Sales responded

Thank you so much for your kind words, Mike! We strive to provide exceptional service to all of our customers, and we're thrilled to hear that Joey provided you with a great experience. We look forward to your next visit! Cheers 🙂

November 06, 2025

Very disappointed I didn’t get an estimate of the charges . I was only told the four handle was $25, they charged $127, total bill was $710, never received that total or I wouldn’t have had the work done . V More

by duncan7741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Nov 12, 2025 -

Rose City Ford Sales responded

Hello Duncan, Thank you for taking the time to share your experience with us. We sincerely apologize for the lack of clarity regarding the repair estimate and the resulting surprise when you received your final bill. Providing accurate communication on charges is a priority, and we regret that we fell short in this instance. We want to ensure this is resolved and restore your faith in Rose City Ford; please call us at 226-826-2680 to speak with our service manager so we can discuss the charges and your recent service visit further. Thank you, we look forward to hearing from you.

November 06, 2025

Rob and rose city ford did an amazing job as always, friendly, kind and patient with us! More

by nikolai.yousif
Recommend Dealer
Yes
Employees Worked With
Rob
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Nov 12, 2025 -

Rose City Ford Sales responded

Thank you for your kind words, Nikolai! We are thrilled to hear that you had a great experience with our team. Our goal is to always be friendly, kind, and patient with our customers, and we are happy to know that we met your expectations. We look forward to serving you again in the future! Cheers 🙂

November 06, 2025

I was in for a recall, I was served promptly. Truck was fused in very short order. No complaints More

by full_auto_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Nov 11, 2025 -

Rose City Ford Sales responded

Thank you! We're glad to hear that we were able to serve you promptly and efficiently. Our team strives to provide excellent service to all our customers. We appreciate your positive feedback! Cheers 🙂

November 06, 2025

Too aggressive for my taste. Asked if they could extend the time period to get my financial situation in order. This was after I left a deposit down. I was told no, I was allowe More

by maryannpayne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Gloster, Daniela Racco
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Nov 11, 2025 -

Rose City Ford Sales responded

Thank you for taking the time to share your feedback regarding your recent experience with our sales process and financing timeline. We sincerely apologize if the initial communication regarding the financing deadline felt aggressive or overly inflexible, as that is certainly not our intention. We understand how important it is to have ample time to arrange your finances, and we regret the confusion and back-and-forth that occurred before you were able to receive your deposit back. We are committed to ensuring clear, respectful communication throughout the entire purchase journey and will review this situation internally to improve our customer process going forward. We sincerely hope you will consider giving Rose City Ford another opportunity to earn your business in the future. If there is anything we can do, please don't hesitate to reach us at 226-826-2680. Thank you, have a great day.

November 05, 2025

Dealership was clean, staff approached immediately but not in a pressure sense. Salesman was polite and attentive. More

by Don Renaud
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Janikowski
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Nov 11, 2025 -

Rose City Ford Sales responded

Thank you for taking the time to share your positive experience, Don! Our team is always ready to provide exceptional service without any pressure. We're glad to hear our team was polite and attentive. We look forward to seeing you again soon! Cheers 🙂

November 04, 2025

Went in for service. Everything was done quickly and efficiently. The service rep. was very responsive and very helpful. More

by Mandmflore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Nov 11, 2025 -

Rose City Ford Sales responded

Thank you for choosing us for your service needs! We are thrilled to hear that our team provided efficient and responsive service. We strive to always provide exceptional care for our customers, and we are happy to hear that we exceeded your expectations. See you again soon! Cheers 🙂

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