Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Back

Rose City Ford Sales

Windsor, ON

4.7
414 Reviews
Call Dealership (519) 948-7800
View Awards

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

Directions
Sort by

414 Reviews of Rose City Ford Sales

November 28, 2023

Had to go in for a recall. I was pleased, great customer service. Will go back soon. More

by Kerston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey, Nick Gloster
Report | Print
Helpful
November 27, 2023

Just picked up my new F150. Knowledgeable, friendly sales guy Ronaldo bent over backwards to make the experience easy with minimal red tape. Service and detailing were on point More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronaldo
Report | Print
Helpful
November 24, 2023

The two Robs Service manager and customer rep were friendly and professional I service my vehicle at Rose City Ford because of them More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Two Robs from service
Report | Print
Helpful
November 23, 2023

Rose City Ford Service Department epitomizes Customer Service. My service rep was efficient, pleasant, courteous and thoughtful. More

by Dactyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Helpful
November 23, 2023

Great customer service, James went over and beyond explaining everything to us. The finance department was exceptional as well, they explained every option that was avsilable to us. More

by Bingy72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kennedy and Cathy Hawkes
Report | Print
Helpful
November 22, 2023

Very good service never any problems take great care of me every time I go there and service guy when you arrive Asome Job More

by Joecurtis161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asome guy
Report | Print
Nov 24, 2023 -

Rose City Ford Sales responded

Thank you Joe! We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
November 21, 2023

Our visit was good. We were welcome very nicely. Offered drinks and snacks. Explained everything very well. Thank you More

by laurablundell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristan Bondy
Report | Print
Nov 23, 2023 -

Rose City Ford Sales responded

Hi Laura, we are very happy to have provided you with such a positive experience! Thank you for taking the time to share your experience with others! We are happy to know that you were taken care of, and we hope we can be of service to you again in the future! Cheers :)

Helpful
November 21, 2023

Easy to make an appointment. Advisors were friendly. Kept me updated on the status of my vehicle. More

by kbleasby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Ann Bondy
Report | Print
Nov 23, 2023 -

Rose City Ford Sales responded

Hi Kbleasby, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
November 20, 2023

Job always done to satisfaction, Friendliest staff among other Ford dealers. Always feel welcome. Would never consider going anywhere else. More

by Gary Smole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Stacey in service department. Also Rob
Report | Print
Nov 23, 2023 -

Rose City Ford Sales responded

Thank you, Gary! We're happy you found our staff to be so supportive during your experience here at Rose City Ford. We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your visit here at Rose City Ford! We look forward to your next visit! Take care!

Helpful
November 17, 2023

Did not get the vehicle we ordered Service is expensive wanted to charge us over $1000 to replace one missing hubcap More

by toadilee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gloster
Report | Print
Nov 23, 2023 -

Rose City Ford Sales responded

Hi Toadilee, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (226) 826-2680 at your earliest convenience and we will do our best to resolve this with you.

Helpful
1
2
...
42

Updated Privacy Notice

Thank you for visiting our site. We recently updated our Privacy Notice, effective as of March 27, 2023, to better provide clarity to our customers. In particular, we've reorganized our Privacy Notice to provide additional details about the data we collect, use and disclose, and more information on ways you can exercise control over your personal information. You do not need to take any further action for the Privacy Notice to become effective. For additional details, please see our Privacy Notice.