Rose City Ford Sales

Rose City Ford Sales responded

Thank you for the wonderful feedback! We're so glad to hear that you find our staff friendly and helpful. It's a top priority for us to ensure our service team is thorough and provides accurate wait-time estimates so you know what to expect. We appreciate you taking the time to share your positive experience and are happy that you are satisfied with our service. Cheers :)

Rose City Ford Sales responded

Thank you for the excellent review of our service, Ray. We're happy to hear that your experience with our team was a good one. However, we also understand your frustration and concern regarding the need to replace a second 12-volt battery in a vehicle that is less than a year old. This is certainly not a typical occurrence, and we want to assure you that we are taking this seriously. We will be looking into the circumstances to determine if there is an underlying issue. We appreciate your patience and will continue to work to provide you with the reliable vehicle and service you deserve. Cheers :)

Rose City Ford Sales responded

Thank you, Fabian, for your great feedback! We are so glad to hear that Rob was friendly and helpful, and that you found our dealership's environment and service to be excellent. We strive to create a welcoming and friendly atmosphere for all our customers. We appreciate you taking the time to share your positive experience. We look forward to seeing you again soon! Cheers :)

Rose City Ford Sales responded

Thank you for the fantastic review! We are so pleased to hear that you had a great experience with our service department and found the service to be fast and efficient. Matt is an outstanding member of our team, and we're glad he was able to clearly explain the work and the bill to your satisfaction. We appreciate your business and look forward to assisting you again in the future. Cheers :)

Rose City Ford Sales responded

Thank you for the wonderful feedback! We are so pleased to hear that you had an excellent and professional experience with our team. We always strive to build strong relationships with our customers and deliver impressive results in a timely manner. Your kind words mean a lot to us, and we are thrilled that you are happy with our service. We appreciate your business and look forward to seeing you again soon. Cheers :)

Rose City Ford Sales responded

Thank you, George, for your wonderful review! We are so glad to hear that you had a positive experience with our Employee Pricing promotion. Kyle is a valued member of our sales team, and we will be sure to pass along your kind words to him. It's fantastic to know that our service department has consistently met your expectations as well. We truly appreciate you recommending Rose City Ford to your friends and family and look forward to serving you again in the future. Cheers :)

Rose City Ford Sales responded

Thank you for the wonderful feedback, Colin. We are thrilled to hear that you were completely satisfied with your recent appointment. Matt is a valuable member of our service team, and it's great to know he was able to answer all of your questions to your satisfaction. We appreciate your continued trust in Rose City Ford and look forward to seeing you at your next appointment. Cheers :)

Rose City Ford Sales responded

Thank you for the excellent review! We are delighted to hear that Olivia provided you with an extremely helpful and professional experience. She is a valued member of our team, and we will be sure to pass along your thanks and appreciation to her. We appreciate your business and are happy to know that we were able to provide the services you needed smoothly and efficiently. We look forward to assisting you again in the future! Cheers :)